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Is appreciation referral motivation enough?
I talk to lots of small business owners and marketers about referrals. One of the burning questions always revolves around the topic of motivation. In other words, how do you motivate someone to refer your business when the time comes. Or, the perfect situation, how to do you get them to proactively evangelize your business.

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Referral Truth or Delusion
I am currently working on a new book idea with two business associates, Mike Macedonio and Mike Garrison (we call them Mike2), of the Referral Institute. The thought came to us that many business people have a perception about word-of-mouth marketing that isn’t based on reality. It’s a delusion!
The Value of True Friendships
Everyone wants, and needs, friends-especially close friends. You can never say that you truly just want to be left alone, that you don't want or need to have any close friends. It's a Core Desire for human beings to interact with others-to like and be liked, to love and be loved. Close friends permit you to open up and have fun. They like and accept all the things that make you you-the good, the bad, and the ugly. True friendship allows you to feel safe with another person, to be accepted by others-in spite of the things you do wrong and in spite of your idiosyncrasies.
Keeping in Touch: How to Avoid Return to Sender
I've always been a big postcard sender and this vacation was no exception! Watching me write the cards, one of the friends with whom I was traveling, a woman in her 80's, mentioned how sad it is that she's lost contact with many of her friends over the past several years. She said she doesn't know if her friends are sick, have passed away, or moved, and she doesn't know how to find out.
The Dreaded Sales Phone Call
My mobile phone rang at 5pm last night. I looked at the number and didn’t recognise it but still answered it. “Hi it’s XXXX on behalf of Mike Filsaime. It’s your lucky day” “Why is it my lucky day?” “Well, Mike Filsaime wants to work with you” “Am I supposed to be impressed with that? Who the heck is Mike Filsaime? Never heard of him. Is he a spiritual leader?” Of course, I’ve heard of Mike but I’ve been on the end of these types of phone calls before, so I thought I would play with the guy.
Anyone Who Sells Needs Mike Dillard's Training
A common misnomer about Mike Dillard's training is that he/it only works for the network marketing or M.L.M industries. The truth is that anyone who sells a product or service WILL benefit from Mike Dillard. Yes, the training he offers specifically targets home business owners; but that's because there are over 75,000,000 of them worldwide. That's a pretty nice target market!
Four Essential Strategies for Effective Communication
In this article, Mike Friesen describes describes effective communication as an engaged, useful exchange of information. With this in mind, great communication must engage compassionately, logically, with presence, and systematically and Mike explores each strategy in turn.
How Wordpress Can Torture and Defeat the Entrepreneur
Do you remember the video game Mike Tyson's Punch-Out for the original Nintendo? It was that miserable game you would spend all Saturday on, fighting boxers five times bigger than you only to get to Mike Tyson, who would knock you out in about 3 seconds.
You Say You Want to Start a (Grassroots Employee Recognition) Revolution?
Guest Blog post from Mike Byam, managing partner at Terryberry. We at Find New Customers appreciate Mike’s contribution.
Facebook ...Where Friends, Enemies Gather
Facebook is out to change its ways for you because well it might have been just a tad over aggressive in following you follow your friends...just a tad. But they're going to make it all up to you by giving you more ads to make more money so they can do their IPO (initial public offering) to make even more money. Whether it's your company, you, your friends or Zuck's friends it's going to be fun to figure out who likes who and why.

Work-Life Balance Tip 17 - Put Friends Back into Your Life (Part One)
Remember when you had friends? OK write the names of three friends down on a piece of paper.....oh....did I mention they can't be people that you work with? Why not? It's OK to enjoy their company but we need to get a life...balanced outside of work. And when was the last time you spent time with any of your friends? When I did this exercise I realized how isolated I had become. With travel and work, school and sports events, one day lead to another. I had talked with but hadn't seen some of my dear friends in over a year! Why don't we spend more time with friends? Most of us see entertainment as an expense of both money and work. Sure, if I invite people over to my home, it means I've gotta clean. And oh, that carpet it dirty, I'll need to have that shampooed first. The wallpaper is peeling and the walls need paint. One week delay t
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