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A Day In The Life Of A Wireless Toyz Franchisee
Chances are you're seen one of them in your town, and Wireless Toyz has taken their model of using the newest cellular technology and explaining it to their customers and built a massive chain of franchises all over the country. Here's a look at what a typical day looks like as the owner of a Wireless Toyz franchise.

Other frustrated customer Related Articles

Differentiation – Smart Marketing Strategies for the Solo Entrepreneur
Are you ever frustrated or hesitant when you talk to prospective customers because you can’t readily explain why they should come to you rather than go to your competitors? Sure, you might have your 30-second elevator speech, but then they ask you that dreaded question, “So what makes you different?” Then, all those self-doubts creep in, and you just aren’t sure what to say. Differentiation can boost confidence--yours in yourself and that prospective customer’s confidence in you!
Become a Customer-Focused Leader
In my recent articles, “To Be (Customer-Focused) … Or Not To Be…” and “Why Customer Focus Differentiates” I offer a number of compelling reasons for the strategic importance of making Customer Focus a critical business strategy. If you found these reasons compelling or you already knew in your gut that Customer Focus is strategically essential, then your goal must be to create a customer-centric culture throughout your company. If this is the case then you will need to embed customer focus into everything you do. This article describe t leadership qualities needed to create a cutomer-focused organization.
Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation
Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits: * Increased customer satisfaction * Increased revenues * Increased repeat and referral customer traffic * Less employee turnover * Increased profits So how do we support and motivate our customer service team to give outstanding customer service? The following are six secrets to motivate your customer service team to give exceptional customer service to your customers.
Where's My Money, House & Freedom?
Yesterday, I was talking to Allan Hardman about being a non-reactive person. Being a spiritual person, I thought it was always best to be in love with life and never get upset about anything. HA! Allan got a kick out that. He said, "What if you were just a reactive person?" That stopped me dead in my tracks. What if I was just reactive? Well, then I could stop being frustrated about being frustrated.
Business Owner Has Cleared the Clutter and the Stress to Find a More Productive Business
At one time, Cathy considered herself an organized person, but life has happened since then. Having twins and starting 2 different businesses has changed all that. Even still, she felt she had it pretty together and was progressing positively with her career But in her husband's eyes, Cathy's strategies did not work. He saw documents, products, toys and boxes stacked in corners of her office and a frequently time-challenged wife. “He had a mission - he has been trying to organize me for the past year. He would get frustrated and I would get frustrated,” Cathy said, referring to her husband. He had tried several approaches including rearranging things himself, but nothing would stick.

Sales and Customer Service are Just Like Steriod Use in Baseball
Sales is just like Steroid use in Baseball. If a customer attacks, complains, whines, demands or points fingers and you simply say, "you're right. I'm sorry," the issue goes away. However, if you get defensive, place blame, make excuses, deny the issue or fail to apologize, your customer will never forget and as a result, may no longer be your customer. The customer is always right - even when they're wrong.
Self-Coaching Tip: Focus on the Energy of Your Intentions
Years ago, in a staff meeting, Martha described all the obstacles and setbacks her team had encountered while starting a new project. She was frustrated and tired. Her energy was low. Soon, everyone in the room was tense, shooting down ideas and suggestions, frustrated by our own inability to find a creative solution to the stalled project.
Law of Attraction Affirmations – Attracting Success
Law of attraction affirmations are being used by more people to think their way to success. Whether the focus is on personal health and happiness or prosperity and business success, this mindset is the foundation of positive thinking. The premise is that we are in control over our own circumstances and that we all attract what we are like. If we are happy, we often attract other happy people. If we are angry or frustrated, we surround ourselves with other angry, frustrated people. To draw high quality relationships, prospects and other connections to you, you must produce those qualities in yourself.

How Are You Doing with Hiring?
Hiring the right people has become a nightmare for so many entrepreneurs and business executives. They just cannot find the right people to make it happen for them and their organization. They get frustrated because they wonder why in a world full of so much unemployment, and joblessness, they cannot find the right people. They hire, then they get disappointed, then they get mad, then they get frustrated and then they fire. Then they do it all over again. And again. And again. Any of this hitting a pain area with you? How you doing?
Use Strategic Imperatives to Set Improvement Priorities
It was a story with a plot line that's becoming all too familiar. I was meeting with the vice president of a large service organization and his quality improvement support staff. They were frustrated. After a few years of educating thousands of people in their organization, forming and training teams, mapping, analyzing, and "reengineering" a multitude of processes, and "empowering" everyone to improve quality and customer service, little was happening.
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