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Can your customers be as loyal as a big brown dog?
Because most businesses monitor new sales as the key measurement of healthy, existing customers are often forgotten about until they "shop" again. While focusing on new business is important, so is building a relationship with those you've already sold. So, how does a business foster loyalty with its customers? Take a lesson from from the dogs...

Other funny faces Related Articles

Implementing My Plans
Subscriber Dan Napier wrote me, “On WHAT SKILL DO YOU WANT?: Funny you should ask!

Sales and Up-Selling is No Joke
Everyday in addition to the basic spam of email, friends send me jokes. Some are funny, some are not. Those that are truly funny have a nugget of wisdom or enlightenment within. Here's a story that I like and it not only makes sense, but delivers a common sense sales message that we can all learn from. And, that's no laughing matter.

Liven up eLearning course to engage learners with funny quiz
Making good eLearning courses is a developing art. A funny quiz can energize almost any content and produce powerful new understanding for your learners. Integrate funny quiz into eLearning course is an easy way to capture the attention of learners and make your course memorable.
Comic Relief: Rx for Great Service in Gloomy Times
What makes a funny joke funny? The comedian creates a mental pattern and unexpectedly breaks that pattern in the last one or two words. Second, the construction of the humor is simple and easy to get. Finally, the lines have a "tongue-in-check" levity that is joyful. What if customer service could be unexpected, simple and joyful? It could bring comic relief to gloomy customers. Here's how!

The Tower of Babble
Communication is a funny thing.
Inflection Points Bring New Retail Strategies
Might your retail segment be facing an inflection point, and if so, are you really prepared for it? Almost every company faces ongoing changes of one type or another in its industry, and retail is no exception. An inflection point occurs when an industry or segment faces lasting changes so large and significant that it calls for companies to adapt with a new strategy or ability to compete, or face what becomes an irreversible decline and failure. Such an inflection point may bring even greater opportunity than before for organizations who do figure out how to take advantage of it.

Adrenal Fatigue: The 21st Century Stress Syndrome by James L Wilson
Every business person faces stress and fatigue. Every business owner and entrepreneur faces stress and especially in these tough economic times. So – maintaining our health can be a key to being able to continue giving our best to our business, ourselves, our families and our customers.
Organizations and Dunbar’s Number: Two is Company, 151 is a Crowd!
How many people do you know? By that I mean how many people do you recognize by sight, know their name, and a little about their background? 40? 60 ? 100? 150? How many people do you think you can possibly know before you start forgetting names and faces? (If you are like me you will probably recognize more faces than remember the names) These are interesting questions, and the answers have important implications for how we organize ourselves in groups, teams, and society in general. Robin Dunbar, a British anthropologist was one of the first researchers to look into this phenomenon and he theorized in an article in 1992 that the average person could meaningfully interact with about 150 others. More than 150, Dunbar said, and we are not be able to remember who is who!

Gen Y Marketing
Generation Y also called Millennial generation includes all born between 1977 and 1998. The way of living of this generation is a bit (read: a lot) different and has began to enter the workforce. It is not only funny to know that members of this 75 million person group were raised and are being raised at the most child-centric time in our history and the impact to marketers is undeniable. :) To market your product / service to this genetation, it is vital to understand the way they live and what marketing concepts do they accept and what they consider as funny. Lets understand them better and learn ways to approach!

Social Distractions: How Wasted Time Costs You Money and Business & How to Get It All Back
Earlier in the year I received an e-mail from a client containing a funny article called "Study Finds that Working at Work Improves Productivity." I found it again on the Internet as well. Not only did I find this article to be refreshingly funny, but no matter how fake and satirical it was, it probably hit the mark on how professionals may be actually spending a lot of their day. I thought this would be a good time to talk about how important it is to actually be working while you're at work.

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