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A Car Sales Story with a difference
Is there such as thing as a ‘good’ car sales story? My husband and I recently bought two new cars over the Christmas break. We initially went in to buy one car. It wasn’t a Christmas splurge if that’s what you’re thinking – nor was anything it like the recent press on luxury cars and their owners. We wanted to go smaller and greener for all sorts of reasons I am sure you can image and one of our cars was at the end of its lease. Having done our research, the ‘make’ of our last four cars wasn’t doing enough, in our opinion, to be ‘greener’ so we decided to look elsewhere and try something different instead.
Be Consistent & Keep Your Customers Happy
One of the things that frustrate me the most as a customer is inconsistent service standards, inconsistent procedures and people’s inability to deal effectively and honourably with different types of people. If left unchecked this leads to confusion, frustration, wasted time, wasted effort, impaired brands and reputations, lost revenue and lost customers. These issues don’t seem to be as much of an issue when you deal with very small companies because usually everyone knows what everyone else is doing and how it should be done even if it is only via word of mouth. However as businesses expand and get on board more people to work in the front line you, as the customer can’t always expect to get the same person to deal with then the challenges begin.
Why Do We Not Need Health Care Reform?
Last year I wrote an article about consumer driven health care and I told the story of a woman who paid over $300 per month to insure herself and her teenaged child. She required dental surgery that would take several iterations, but was not able to finish the process because she could not pay the $3000.00 bill. So the world turned and a year later she finds herself working for this very same insurance company, and guess what? She only pays $20 a month for her coverage. There is a saying that came to mind when I heard about that "somebody is buying you wholesale and selling you retail". I mean seriously people, if the insurance company employees can pay only $20 per month for coverage, why are you and I paying upwards of $300.00? What the heck are we paying for exactly?
Business - How Vampires Can Help Your Business
Vampires are everywhere. I don't think it was a coincidence I finish watching True Blood and discover one of my friends and clients was scammed. Con artists and scammers are just another sort of human vampire. Here are some signs of common vampires that can be sucking the life right out of your business.
Are These Two Words Sucking Your Sales Dry?
There are 2 little words that currently cause YOU a TON of stress. In fact, these words make grown women hum and haw, stutter and stammer, look at the ground, look at the sky, and clear their throat a lot. Here's what else happens.

Understanding and Calculating the Cost of Turnover
A brief look at how one determines their turnover rate. Another article details the causes of turnover and how to reduce it's impact on your organization.
Group Scheduling - What A Pain! But it does not have to be anymore
Unless you work in an organization that has Outlook or Lotus Notes or another similar group scheduling tool, you have probably experienced the same thing that I have when trying to coordinate a meeting with a group of busy professionals. It can be like HERDING CATS! One email after another rotates through my in-box as we try to figure out a date and time that will work. Today I am excited to say, I have found a tool that will help!

Other fuss Related Articles

Banks Cant Sell
The current fuss in the Canadian life insurance industry about the attempts of banks to get the right to sell life insurance is not worth worrying about.
Easy Bank Home Loan Finance
The easy way to get a Bank Home Loan in this ever changing world, with little fuss & confusion.

Look out, there’s a (Google) wave coming
Google Wave is the newest online application that has got everyone talking. But just what is all the fuss about? From the creators of Google Maps, this new system allows the user to create a ‘wave’, a document slash conversation. In this wave, you can communicate through text, files, photos, and more in real time. This newest form of collaborative communication online is putting the person back behind the message.
How to always remember to update your websites copyright date
Want to look on the ball for all your websites visitors? Having the current copyright date shows that your website is frequently updated but how do you do that with minimal fuss?
Balance the art of leadership with the science of management and watch your profits soar
Sadly leadership has become a buzz word and despite all the fuss about it very few people get it. Of equal concern is the spin-off; many people have forgotten about management. Real leadership needs real management if it is to be of real benefit.

The Perfect Storm
January 1st, 2008 came and went as any typical new year's day. People celebrated the New Year in a vast array of traditions around the world. The hope of a brand new year brought promise of great things to come. Organizational leaders, captains of industry, managers and entrepreneurs all joined the celebration as they have in past years. There were no headlines of concern, no alarms in the corporate conference room and no big fuss about the pending storm of change that would besiege most organizations for years to come. People simply did not notice or even acknowledge the magnitude of change that day would bring to most organizations in the United States.

The art of targeting your audience
SEO, some experts say, is all about addressing your target audience head on. Meeting them on their terms, in their time, using language they understand and gift wrapping exceptional products and services that they truly value and appreciate. Simple really. It's hard to know what all the SEO fuss is about.
Social Media Gets Their Attention; Your Web Site Gets The Sale
After all the fuss with Facebook, Twitter, Google+ and other social media platforms over the last couple of years, it's interesting to see that the humble Web site is making a comeback. Why? Because business owners realize their Web site is their most powerful lead conversion tool. You might use other things for lead generation - in other words, getting traffic to your Web site - but it's your Web site that converts them from "just looking" to "ready to do business".
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