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The Harder I Work, The Luckier I Get
"Diligence is the mother of good luck." - Benjamin Franklin
Joint Venture Success Depends on Analysis
Joint Ventures are the most effective business tool available. Here are a few questions we should ask ourselves to measure whether or not to accept or continue with a Joint Venture.

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Problems with Hiring the Turncoat
On the surface Gary looked like a really valuable employee. He was employed by a well-established regional business. He was a published author in a state-wide industry, monthly publication. He had contacts in both large and small population markets. Gary was paid well, but he wanted more.
How To Have A Highly Productive Team
Before you start complaining that your team are causing you headaches and not performing the way you want, take a look at yourself first. Gary who runs a plumbing business has 5 staff. He was always complaining that they were lazy, didn't use their initiative and would take advantage of him. We had Gary fill in our 'Productivity and Leadership Profile'. This process allows each team member to anonymously answer questions about how they see Gary in many areas including his leadership abilities, communication, organisation, etc. The process also allows Gary to answer the same questions on how he sees himself.

How To Write A Brilliant Speech In Under 5 Minutes
The boss’s phone rings. You happen to be passing and you pick it up. “Is Gary there?” “No, he’s not around” “Well, it’s Andrea here, the HR Director and Gary is due to present his department’s roles and responsibilities to the new Graduates in 30 minutes. Can you hunt him down? Otherwise, I need someone else to stand in for him. Ring me back in 5 minutes and tell me what’s going on” The phone goes dead. You don’t know where Gary is. Panic and fear set in.
5 Timestealers You Must Avoid
Gary has a business, employing 7 staff. When he contacted me he was at a point where the stress from his business was so bad, that he would constantly wake up 3 or 4 times a night worried about everything ...his cash flow, staff, lack of clients and the affect all this was having on his personal well-being and family life. He didn't use a diary, had no way of planning and kept everything 'in his head'.Often his staff were idle because he hadn't spent time training them. That ensured the work didn't get done therefore causing Gary to lose clients.

Thought Leadership interview with Gary Bertwistle
Gary Bertwistle is one of Australia's foremost thought leaders on creativity. In 2001 Gary designed and built The Ideas Vault, Australia's first ever dedicated creative space, designed specifically for the generation of better ideas. In early 2007 Gary self-published his first book entitled 'The Keys to Creativity'. Gary's second book 'Who Stole my Mojo?', was released in June 2008. In June 2009, 'What Made You Think of That?' was published and Gary's latest book, 'The Vibe', has just been published. I interviewed him about his views on thought leadership. It is long but only because he has some great insights to share and has been abundant with his advice in this regard. This is what he had to say:

Sales Coaching is Like Baseball - How Do You Rate?
Really? Whiffle Ball in the back yard? Sandlot? Little League? Babe Ruth? High School? American Legion? College? Cape Cod League? Independent League? First Round Draft Pick? Signed by a Major League Team? High Minors? Cup of Coffee in the Bigs? Utility Player on a Major League Team? Every Day Player? All Star? MVP? Hall of Fame? When it comes to coaching, most sales managers have done the baseball equivilent of Sandlot - they messed around at it and had some fun.

LEADERSHIP MEANS BEING EXCELLENT AT ANY PLACE, ANY TIME
I've been playing tennis for nearly five decades. I love the game and I hit the ball well, but I'm far from the player I wish I were. I've been thinking about this a lot the past couple of weeks, because I've taken the opportunity, for the first time in many years, to play tennis nearly every day. My game has gotten progressively stronger. I've had a number of rapturous moments during which I've played like the player I long to be. And almost certainly could be, even though I'm 58 years old. Until recently, I never believed that was possible. For most of my adult life, I've accepted the incredibly durable myth that some people are born with special talents and gifts, and that the potential to truly excel in any given pursuit is largely determined by our genetic inheritance.
From the Tennis Courts…Another Lesson in Life
When the wind kicks up, an unexpected gust can be like another player on the court. A good tennis player knows how to deal with this unexpected, unwelcome situation. In business and in life there are frequent unexpected and unwelcome circumstances that we must learn to cope with and handle successfully.
CUSTOMER SERVICE TIP
One of many Customer Service Tips from Gary - Measure...then? MEASURE AGAIN! then? MEASURE SOME MORE! Gary discusses the importance of monitoring your performance whilst keeping in contact with your customers at the same time.

How To Make Reality Catch Up.
In the late 1970s, Jim Fannin was coaching Adriano Panatta, one of the top-ranked tennis players in the world and a former French Open champion. He tells the story of Panatta’s quarterfinal match with one of the newcomers at an ATP tournament. “As the match unfolded, this low-ranked, left-handed, red-headed jerk of a guy has no respect for a top-ranked player in the world. He stalls. He berates an umpire. He yells at a ball kid. He crushes my player! We are humiliated!”
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