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Sales Management Training Tips: How to Coach the Self Doubter
Meet Joe. Joe is a successful district sales manager who could work in any industry and for any company. In fact, there are many Joe’s in all companies. Each month Joe is put to the test with different sales reps he must coach to success. Joe has decided to start the year by building development plans with each of his reps. He is a strong believer that his role is to help them develop their skills and to ensure that the district achieve it’s sales numbers. With the economic downturn the marketplace is becoming increasingly more competitive. The company has had good growth over the last 5 years but there is an overall sense that the sales force is composed of many gatherers and there is a need for more hunters.

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Your CUSTOMER Satisfaction Is Tied To Your EMPLOYEE Satisfaction
WHAT DO YOUR CUSTOMERS REALLY THINK ABOUT YOU? We constantly endeavor to achieve 100% CUSTOMER SATISFACTION. We invest our time and money developing surveys and devising ways to improve our rate of return on those surveys. We empower the information gathered to correct individual problems and micromanage our way to solutions. In fact, much of the comments we act upon don’t really reflect upon the way our business is actually being conducted. These knee jerk reactions create more problems than they solve. The most important feedback never makes its way to our “gatherers”. Our BEST customers don’t respond to surveys and the truly DISSATISFIED customers will never give us a second chance.

Sales Management Training Tips: How to Coach the Self Doubter
Meet Joe. Joe is a successful district sales manager who could work in any industry and for any company. In fact, there are many Joe’s in all companies. Each month Joe is put to the test with different sales reps he must coach to success. Joe has decided to start the year by building development plans with each of his reps. He is a strong believer that his role is to help them develop their skills and to ensure that the district achieve it’s sales numbers. With the economic downturn the marketplace is becoming increasingly more competitive. The company has had good growth over the last 5 years but there is an overall sense that the sales force is composed of many gatherers and there is a need for more hunters.

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