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Why customer lifetime value is the most important measurement in your business
When I ask, all the people that I meet in business, if they know their top 10 customers, most proudly announce that they do. Then, when I then ask who their top 10 most profitable customers are, it is normally a very different look. Do you know? And why would you care? This article explores the importance of knowing the lifetime value of your customers and how to calculate it. This way, you can spot trends as they happen, and make the most from them.

CRM: Who are your most profitable customers?
By knowing the answer to that question, you will discover how to multiply your profits. Let e ask you another question, if you knew who they were would spend most time with them? Now be honest, have you ever thought to really look at who your most profitable customers are, what similar characteristics they have, what made them be your best customers.

Other generation costs Related Articles

Thirteen Proven Lead Generation Tools For Service Businesses From Your Strategic Thinking Business Coach
Is your lead generation tool kit well stocked or almost empty? Or are your lead generation tools rusty and no longer work? What lead generation tools are you using? And are the tools you are using producing results? So many people over so many years have told me that they just cannot grow their service business. After listening to them complain, I ask what and how many lead generation tools they are using? They tell me that they advertised in the Yellow Pages and mailed some letters as their lead generation efforts. Wow, and they are complaining that they do not get enough leads. Reflecting on what have been successful tools for me in the past, your Strategic Thinking Business Coach identified thirteen (13) proven lead generation tools to apply to your service business. And here they are in no priority order.

Beware Of Hidden Costs In Your Small Business
Obvious costs are usually planned for. However, hidden costs will drain your money and time without your knowledge. These costs in fact are not hidden, but get overlooked when you factor in the major expenses. If you are aware of the hidden costs, you can avoid unpleasant surprises. Besides, small business costs can be reduced to a certain extent by managing the hidden costs.
Design a Lead Generation Scorecard
“Lead Generation refers to the creation or generation of prospective consumer interest or inquiry into a business’ products or services. Often lead generation is associated with marketing activities, such as cold-calling, targeted at generating new sales opportunities for a company’s sales force. Therefore a “lead” is correctly described as information regarding, or provided by, a consumer that may be interested in making a purchase. “Generation” is one of a myriad of activities that produces contact information and/or interest.” Typical Lead Generation Campaigns

Third Generation Leadership and Accountability
The bottom line in any organisation is performance. And performance demands accountability. The issue as we move from First Generation Leadership or Second Generation Leadership approaches to a Third Generation Leadership approach is not one of being accountable versus being unaccountable. This article looks at how it is possible to maintain personal accountability in a Third Generation Leadership organisation
The Ultimate Alternative Energy
We have no energy shortage, suggests Mike Farrell with aspenIbiz. Read this short post to obtain some background about efforts underway in next generation nuclear power generation that could generate alternative wealth generation opportunities.

Get 43% Better Results by Outsourcing B2B Lead Generation
Using outside professionals to help your company implement lead generation programs gives 43% better results than hiring your own lead generation person and it costs a lot less. Case closed!
How to Get Referrals - Part One
Many organizations dismiss referrals. Because entrepreneurs and other business professionals are so busy, they often forget to ask for them. However, referrals decrease costs while increasing lead generation possibilities.

The Battle for Talent is Heating Up, Are You Ready?
This is an interesting time in the history of business - workplace dynamics are in the midst of a huge shift. Baby Boomers in their 60’s are running into the challenges of managing the very different needs of those in the Y generation. In fact, so much focus has been placed on these two sizeable generations colliding in the marketplace, that the generation in between them, Generation X, has been largely forgotten.
Manage regional enteritis with Crohn’s Manger app
This suite of next generation technology solutions help in improving the lives of people with Crohn’s disease. This app aims at significantly reducing the associated healthcare costs.
Managing Generation Ys
Generation Y is largest generation behind Baby Boomers. Often referred to as Millennials or Generation Next, these workers are just now entering the marketplace and seem to be creating quite a stir in companies all over the world.

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