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Put the Competition in the Rear View Mirror
Competitive assessment is one of the most powerful tools we have in our quiver. Yet IMHO so few companies actually assess the competition in a way that works. We spend time evaluating our competitor's technology foundations, comparing feature against feature. We look for every detail that we can use to prove that our technology is far superior to that of others. Too bad that having the best technology doesn't mean you win....or that having the most features doesn't guarantee customer success. If the best technology won, then today's industry giants wouldn't be so, um, giant, now would they? Don't get me wrong. Understanding your competitor's technology and its capabilities is a worthwhile exercise. As long as you don't fall into the trap of defining your solutions based on their features - and become a follower.

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Netbooks…The Easy Way to Sell More Service
It sounds almost too good to be true -- a cheap computer you can use/carry everywhere, never have to upgrade the operating system or your apps, with a battery that lasts for ... well a long, long time. Sounds great except we end up leaving all of our work in the beautiful white clouds. The clouds move. We forget which cloud has our stuff and how we get in. Worse, there's a **** storm in the cloud just as we want to get in. Yeah...who knew what grandpa taught our little Miss Sunshine while we were out of the room?? Guess we may end up with yet another device to take along... convenience sure is getting heavy!!!

3 Secrets to Business Success I Learned From My Grandpa
My 96-year-old Grandpa recently passed away, and as a tribute to his memory I wanted to share some of the gems he passed on to me. Below are 3 tips he shared with me in order to help you build a solid, successful business.

Our Values Shape Our Character and Culture
When he spotted his grandpa asleep on the family room couch, the rambunctious ten year old saw his chance. With cat-like stealth, Jason quietly crept up on grandpa and gently smeared a small bit of smelly old cheese into his moustache. As grandpa mumbled and stirred, Jason bolted from the room. Peeking around the corner, Jason fought it hard to contain himself as he watched grandpa open his eyes and take a sniff of the air. "Whew! This room stinks", grandpa exclaimed. Rising from the couch he went into the front hall.
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