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Garber on Business: When did the Customer stop being King?
It seems to me, it was only a few years ago when merchants smiled as customers entered the store, when credit cards companies were vying for your business (however meagre) and when the customer actually was king.

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LIFE IS DIFFICULT
In Scott Peck’s remarkable book; “The Road Less Traveled,” first published in 1978, he opens with the now famous line; “Life is difficult.” He then goes on to say; “this is a great truth because once we truly see this truth, we transcend it. Once we truly know that life is difficult --- once we truly understand and accept it --- then life is no longer difficult. Because once it is accepted, the fact that life is difficult no longer matters.”

Experts Provide Sales Management Help for 2009
A number of experts including, Jill Konrath, Leslie Buterin, Joanne Black, Andy Miller, Danita Bye, Glen Ebersole, Bill Guertin, Alan Rigg, Gregory Stebbins, Jonathan Farrington, and I helped Lee Salz complete his article, Sales Management Speaks Out on Sales Focus Strategy.

THE MASTERY OF HARDSHIPS
"Life is Difficult, and when we come to accept that life is difficult, it no longer seems so!" (Scott Peck) It is a bit of a paradox but true happiness, as in intrinsic, in fact is a resulting symptom of a life well spent in solving problems and overcoming hardships.

Teamwork - It Really Does Make the Dream Work
Professional speaker and consultant, Gregg Gregory, uses the Blue Angels as an example of excellent teamwork and offers insight into the critical elements needed to make your team excel.
LIES, EVIL AND NARCISSISM
Back in 1983, well known American psychiatrist Scott Peck (1936-2005) published a book that by his own admission; “I have written it with trepidation,” was very difficult for him. That book was titled; People of the Lie. In this book he delves into the essence of human evil. Coming from a Christian perspective his tendency was to look at the subject through rose coloured glasses….somewhat coloured by his religious beliefs, but his writing goes a long way to putting the question of evil into a perspective that we can all understand and relate to, and unfortunately sometimes see and even get caught up in, in everyday life. However the book became particularly disturbing for me when I began to read about a particularly dangerous TYPE of liar.
Four Traits Of Effective Team Members
The most effective means to building an effective and productive team is open and honest communication. - Gregg Gregory

Getting things going in a New Business
Starting a business of any size requires hard work and a dedication to details. It’s vital to understand and be in compliance with small business laws. Just because your small business is “small” doesn't mean that the growing stages of your business are any less important. Be prepared for a tough battle, the odds are against you. Dr. Gregory Murphy, dean and director of the MBA program at The College of Business at the University of South Indiana, has been quoted by the Evansville Business Journal that as many as 80% are out of business by the fifth year. SBA economist, Brian Headd, during his report to SCORE, states that a study showed that 48% of small businesses were still operating after four years. SBA further reports that more than 65% of businesses survive two years.

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