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Clearing up your past.....
Sometimes, we need to clean the slate of our past in order to create a fantastic new future. It’s just like planting a new garden – you have to remove some of the debris, stones and old weeds. We have all heard the phrase ‘you have to get rid of the old to make room for the new’.

Sales and Customer Service are Just Like Steriod Use in Baseball
Sales is just like Steroid use in Baseball. If a customer attacks, complains, whines, demands or points fingers and you simply say, "you're right. I'm sorry," the issue goes away. However, if you get defensive, place blame, make excuses, deny the issue or fail to apologize, your customer will never forget and as a result, may no longer be your customer. The customer is always right - even when they're wrong.
Managers Build Trust And Respect By Letting Go
You are the manager. You are the big boss. You have more stripes than the others do. That means, as the big boss when you attend meetings and other attendees are less senior, you maybe restricting the thinking, the talking, the debate. Why?

When Someone at Work Has a Grudge Against You
You know the old adage about letting sleeping dogs lie? It doesn’t apply to people with grudges, who may actually become more difficult from stewing in their angry juices about whatever sleight or injury they’ve pinned on you.
Hot Coals
Involved in an expensive developmental workshop, Chad volunteered first when the facilitator queried the group about their objectives. It was the morning session of a weekend event that a friend of mine was conducting, and she'd asked me to sit-in. So, on a Saturday morning when I'd normally be sleeping, I found myself listening to Chad's frustrations about his lack of success, his inflexible boss, and his difficult coworkers.

Other grudges Related Articles

When Someone at Work Has a Grudge Against You
You know the old adage about letting sleeping dogs lie? It doesn’t apply to people with grudges, who may actually become more difficult from stewing in their angry juices about whatever sleight or injury they’ve pinned on you.
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