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Tips On Writing - Are You Speaking Your Customer's Language?
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| One of the funny things about humans is we all expect other people to communicate in the same way that we do. However, what researchers studying a science called Neuro-Linguistic Programming (NLP) have found is that people see and make sense of the world differently. We each have our preferred ways of representing the world in a similar way that we prefer to use either our right or left hand. |
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