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The Importance of Exit Interviews
Exit interviews can be a valuable source of information beyond learning the reasons why employees are leaving your company. When exit interviews are done well, they can uncover issues that can be addressed before they turn into lawsuits - issues such as harassment, discrimination and workplace violence. They can also provide information on how to improve procedures and can identify the programs in the company that are highly valued. Exit interviews can provide you with honest, focused feedback that you can act upon in your own time frame.

True/False Quiz On Debt Collection
There are many common misunderstandings about what a business can and cannot do to collect a legitimate debt. Part of that is caused by believing that the FDCPA, or Federal Fair Debt Collection Practices Act, applies to the business attempting collection, but the act applies only to collection agencies or attorneys collecting a debt for a client. Other potential misunderstandings are incorporated into the quiz that follows.
Lesson #5: You Have to Fight to Keep on Flying
When the idea for Southwest Airlines first came about, it had some ardent opponents. It was going to be able to sidestep federal regulations and offer greater value to customers. It was going to push point-to-point flights between smaller airports and speed up turnaround times. And, it was going to have a lot of fun doing it.

TWO LESSONS LEARNED FOR EMPLOYERS FROM MANCHESTER, CT SHOOTING
Today employers had an opportunity to witness first hand another instance of workplace violence. This one occurred in Manchester, CT where an African-American employee who had complained about racial harassment in the workplace, went on a shooting spree against his co-workers when his employer asked him to resign. Employers need to learn how to better prepare for instances of workplace violence when they discipline employees. Employers also need to better understand their legal obligations with regard to complaints of unlawful harassment in the workplace. Hopefully, today’s tragedy can help employers understand that they need to be better prepared and take action to prevent instances of workplace violence in their workplaces.

Persistence and the Honourable Retreat
Did you know: Over 50% of sales people give up at 1st contact if they get a ‘NO' from the prospect never to go back to that prospect again. At the 5th contact 7% of sales people are left to speak with the prospect to see if they can do business together. At the 8th contact there is only one sales person left to work with the prospect. Hopefully it is you. Many sales people, especially those new to sales, often take it personally when a prospect says ‘NO'. Many fail to persist and often fail to favourably position themselves to ‘leave the door open' for future contact thus limiting their sales opportunities even further.
Article #7 Bill Collectors Calling Your House? Your Work? Your Friends?
We can stop the calls and harassment by living from abundance and not poverty. How do we do that, you ask? The answer will unfold within this article but first let me tell you a story
Upselling
When used properly, upselling can be an effective, and unobtrusive technique to increase your average dollars per sale.

Doing the Right Thing in Leadership
Many times, doing the right thing has penalties. In leadership, those penalties are magnified because there are less safety nets for team members in leadership positions. People in leadership positions are more visible so when they face issues of ethical penalty, it is more widely known. Although you can never avoid the penalties for doing the right thing, there are a couple of skills that can be embraced to reduce the impact of them.
Resolving Employee Conflict
Employees are stressed. Employers are stressed. Everybody seems to be feeling it. It’s understandable and unfortunate, but many people are on-edge. If you’re seeing an elevated amount of conflict in your organization – first, be human and empathetic (that is, after all, a part of this HR role), stand for a minute in their shoes; and second, use some of the following ideas to help resolve the issue.

It's Now or Never: Giving Business Relationships the Ultimatum
Research indicates that most prospects don't buy until after a salesperson communicates with them at least five times! But where do you draw the line? When does persistence turn into harassment? Use these subtle ultimatums to intrigue promising prospects and reconnect with elusive veteran customers.
Stupid Is Not A Protected Class
Harassment comes in many forms & many times can be prevented simply by taking the time to think. Betsey presents a few examples of people who simply made "stupid" choices.
Bullies At Work
This article provides a definition of bullying, discusses the difference between bullying and harassment, provides tips on what to do if you suspect you are being bullied and for an organization to identify and deal with bullying, some statistics on bullying and the costs of bullying and links to further information.

Other harassment Related Articles

It's Now or Never: Giving Business Relationships the Ultimatum
Research indicates that most prospects don't buy until after a salesperson communicates with them at least five times! But where do you draw the line? When does persistence turn into harassment? Use these subtle ultimatums to intrigue promising prospects and reconnect with elusive veteran customers.
Sexual Harassment Awareness Increases, But Risks Still Abound
Following the highly publicized lawsuit brought last year against Isiah Thomas and the New York Knicks, sexual harassment has once again reared its ugly head. Despite strides to reduce harassment in the workplace, employers must still do more to educate themselves and their staff. Professional HR consulting and outsourcing firms such as CPEhr provide such a solution.
Understanding the Importance of Supervisory Sexual Harassment Prevention Training
Do the managers in your company have the knowledge and skills they need to recognize, prevent, and react to sexual harassment in the workplace? It's essential to make sure that supervisors understand the full scope of what is considered sexual harassment, as well as their obligations for maintaining a workplace that is free from harassment of all types.

What is Debt Collection Harassment?
The Fair Debt Collection Practices Act (FDCPA) has a set of rules that determine what can be termed as harassment by the debt collector. Harassment can be either written or verbal.
TWO LESSONS LEARNED FOR EMPLOYERS FROM MANCHESTER, CT SHOOTING
Today employers had an opportunity to witness first hand another instance of workplace violence. This one occurred in Manchester, CT where an African-American employee who had complained about racial harassment in the workplace, went on a shooting spree against his co-workers when his employer asked him to resign. Employers need to learn how to better prepare for instances of workplace violence when they discipline employees. Employers also need to better understand their legal obligations with regard to complaints of unlawful harassment in the workplace. Hopefully, today’s tragedy can help employers understand that they need to be better prepared and take action to prevent instances of workplace violence in their workplaces.

The Need for a Skill
Dealing with harassment and bullying within a workplace is sometimes a motivation problem as well as an ability problem.

Article #7 Bill Collectors Calling Your House? Your Work? Your Friends?
We can stop the calls and harassment by living from abundance and not poverty. How do we do that, you ask? The answer will unfold within this article but first let me tell you a story
Stupid Is Not A Protected Class
Harassment comes in many forms & many times can be prevented simply by taking the time to think. Betsey presents a few examples of people who simply made "stupid" choices.
The fine line
There a fine line between persistence and harassment when sending marketing related emails.

Women in Business – Entrepreneurial Tip #4
It can feel awfully lonely when you are blazing a new trail. Think, though, of the alternatives. That rumination in itself can temporarily cure you of all of your doubts! You could: 1) be back working for that cantankerous boss whom you loathe; 2) find yourself daily dealing with sexual harassment or discrimination; 3) or constantly worry about your financial future.
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