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Product/Service Recommendations, Support…More Than You Want to Know
You have to love today's social media. Ok you don't have to love it because there is so darned much of it and it has empowered people. Problem is some people just shouldn't be empowered. Heck some should have their computers unplugged and their smartphones confiscated. But sites and blogs have done an excellent source of how-to (how-to install, how-to use, how-to fix, how-to replace, how-to get action) information. So if a company's support group is a little slow in responding, only following what their support check list tells them or speak in tongue there are people out there who can help. Use Bing (Google is so yesterday!) and find the answers. Just don't Tweet because someone might send you classified documents.

Things I don’t think we’ll see: a 99 buck iPhone, an Apple television
"Macsimum News" Editor Dennis Sellers doesn't think we'll see the cheap iPhone and Apple-branded television that some analysts are predicting.

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