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Like this article? PLEASE +1 it! |  |
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herb kelleher southwest airlines Tagged Articles
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Love and leadership the love that dare not speak its name
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| It’s commonly said of leadership, ‘They don’t need to like you. They do need to respect you.’ But, what about the other way around? Do leaders need to like the people they lead? One school of thought goes further and says if you don’t love the people you lead, you’ll never be a great leader. In this short article, leadership author Phil Dourado explains
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Other herb kelleher southwest airlines Related Articles
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The King of the Skies: Herb Kelleher Gets His Start
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| Almost 40 years ago, Herb Kelleher came up with a radical idea: He wanted to start a no-frills airline that not only ensured people got to where they wanted to go and at low prices, but that they had fun doing it. Today, the small Texas airline he founded in 1971 has become the second largest airline in the world by number of passengers carried. Southwest Airlines carries over 100 million passengers to 63 cities across the U.S. each year. |
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Reaching New Horizons: Southwest Airlines Takes Off
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| With his own legal experience and his partner’s business acumen, Kelleher was convinced the two of them could see their business lift off. What was their idea? They wanted to create a no-frills airline, and one that would be exempt from the restraints of federal price regulations. By refusing to cross state borders, and operating flights only within the state of Texas, they were able to do so. Kelleher’s new Southwest Airlines offered drastically reduced fares and quickly became a hit with passengers. |
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Lesson #3: Personality is Power
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| One day, Kelleher received a letter from one of Southwest’s ramp agents in Oklahoma. It read, “Herb, I’m on to what you’re doing…You’re making work fun – and home work.” Kelleher viewed the letter as validation of his efforts to bring a little personality to his company. |
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Lesson #5: You Have to Fight to Keep on Flying
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| When the idea for Southwest Airlines first came about, it had some ardent opponents. It was going to be able to sidestep federal regulations and offer greater value to customers. It was going to push point-to-point flights between smaller airports and speed up turnaround times. And, it was going to have a lot of fun doing it. |
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Flying High: How Kelleher Took Southwest to the Top
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| “I took an aptitude test in college, and it said there were three things I’d be fairly decent at,” says Kelleher, “being a journalist, an editor, or a lawyer.” Nobody – not the other airlines, not the financial community, not even his own aptitude test – believed Kelleher had what it took to start a successful company. So how did this man who was so destined to be a lawyer defy fate and become one of the most successful CEOs of his time? |
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Herb Kelleher Quotes
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| Herb Kelleher Quotes |
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What the Best CEOs Know by Jeffrey Krames
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| Jeffrey Krames gives us a glimpse inside the minds of 7 of the top CEOs. He profiles: Michael Dell, Jack Welch, Gerstner of IBM, Andy Grove, Bill Gates, Herb Kelleher and Sam Walton. These men were all at the helm of very large companies and some faced seemingly insurmountable problems. Others had policies that allowed them to get far ahead of their competitors. Read on to find out what you can learn from each of these CEO's and how their experiences can help your business. |
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How Employees Are Your Greatest Asset in Building Loyal Customers
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| Do you believe that you cannot be the Southwest Airlines of your industry when it comes to building loyal customers? Read how one local retail store in a rather unglamorous and highly competitive industry has not let that belief stop them from becoming successful. |
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Pee Tweet
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| I had a great flight home from LA on Southwest Airlines on Friday. My boycott on United has been going pretty well, but Amy and I are flying on it tomorrow to New York as it seems to be the only reasonable way to get from Denver to New York. I’m pessimistic. Plus I have a nasty cold so that’ll just make it more enjoyable. |
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EQ Matters in The Global Economy
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| Apple, Southwest Airlines, Google, Infosys, Disney, Whole Foods, Fed Ex and others are systematically “mining” the workforce in search of emotionally intelligent diamonds. |
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