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hmmmm Tagged Articles
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Honesty is Always the Best Policy
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| Your mom said it. You heard it in school. You’ve probably heard it all your life. You may think it has nothing to do with sales, but it does because in sales:
Honesty is Always the Best Policy
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Are your sales people living in false hope?
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| Salespeople that spend large chunks of valuable time and energy attending multiple pre-sales meetings, conducting 'needless' needs analysis's and writing proposals at the customer's request, are more often than not left scratching their heads in a state of ambiguity and confusion.
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Other hmmmm Related Articles
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Police Customer Service
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| While customer service is my normal focus for this article, I have struggled with the term for many years. I don't see why we term Customer Service as a process. I believe if we respect each other, we can service people by treating them the way we would like to be treated. Now with the Insurance companies lacking in the ‘CS' training department, spare a thought for the senior executives of each of those companies. I wonder what they would do if they didn't receive the promised bonus, of at least hundreds of thousands at the end of the coming financial year. Hmmmm? Would they consider that a tragedy? YOU BET!
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