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Comic Relief: Rx for Great Service in Gloomy Times
What makes a funny joke funny? The comedian creates a mental pattern and unexpectedly breaks that pattern in the last one or two words. Second, the construction of the humor is simple and easy to get. Finally, the lines have a "tongue-in-check" levity that is joyful. What if customer service could be unexpected, simple and joyful? It could bring comic relief to gloomy customers. Here's how!

Other humor work Related Articles

Selling with Humor (and a Sorry Butt)
Obviously you have to be careful with humor in sales. But sometimes a sorry butt can be your best friend.
The L.I.F.E. Approach to Positive Humor
Benefiting from our sense of humor
Practice Safe Stress
A brief guide to using your inner sense of humor to become more productive, efficient, creative and profitable
A Nose by Any Other Name
Using humor props to help minimize day-to-day stress
Humor at Work
It’s often said that laughter is the best medicine. But, not only is humor good for our health, it can also be a valuable workplace tool. Because humor has an uplifting effect on people, organizations can benefit by using it to create a positive and more productive workplace.

Small Business Brand Identity Strategies
"Does a brand identity matter when you are a start-up?" Sleepless nights, a staff of three to do the work of 20, and the doubters will test your stamina to survive the start-up game. I suppose if it were easy, every person with an idea would be doing it. Start-ups require lots more than possession of an idea. They require an uncanny drive to succeed, a fearless spirit, a sense of humor and thick skin.

How to Use Humor in Marketing
Humor is a universal language for effective communication and hence widely used in marketing. This article focuses on the appealing aspect of humor in marketing as well as the pitfalls to watch for.

Sexual Jokes, Innuendos and Banter: A Kind of Workplace Bullying?
Got an employee who’s funnier than Saturday Night Live? Be careful; as funny as some folks find raunchy humor, it has an edge that can cut out some of the enjoyment at work – even for those who are engaging in it.
Authority & Authenticity- Do You Extract or Elicit?
Zig Ziglar is a master. His stories, his humor and his excitement in his voice carry over you as he weaves his life lessons.
Funny Works - Insurance Sales Training
Using humor in your business life says many things about you. It sells tons of product and brings down walls of resistance. Here are some tips on how to incorporate humor into your professional communications.
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