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Lesson #5: You Have to Fight to Keep on Flying
When the idea for Southwest Airlines first came about, it had some ardent opponents. It was going to be able to sidestep federal regulations and offer greater value to customers. It was going to push point-to-point flights between smaller airports and speed up turnaround times. And, it was going to have a lot of fun doing it.

Other incumbent carriers Related Articles

I Need to Fly More in India and Korea
I need to fly more in India and Korea. Carriers from those two countries lead the world in in-flight entertainment. Who knew?
Insuring Green Buildings
Insurance carriers recognize that there is a unique value proposition that is created when they insure these types of risks and that there is an opportunity to profit and benefit from the rewards of reduced carbon emissions.
The Effect of Elections on Small Business
Over the years I have closely observed small businesses on the lead-up to an election. There are some very clear business trends that smart small businesses need to know and work within. Elections also provide businesses with a money-can’t-buy education on the latest in marketing trends. Let’s start with the business trends. The most obvious is a business to government slow down – by that I mean in the lead up to an election the incumbent political party goes into caretaker mode and generally will not make any significant decisions or grant major contracts. If your business is one that relies on government contracts – you need to plan for this slow down to kick in at least 6 months before the scheduled election due period.

Health Reform Reduces Health Insurance Options for Youth in Connecticut
The September mandates will decrease the medical coverage alternatives available for those under 19. Across the United States, many private medical insurance carriers appear to have decided not to insure those under 19 who purchase standalone policies after September 22nd. Not all companies have announced their decision on this issue, but many that have are choosing eliminate these types of policies.

Overcoming "Breakup Reluctance"
For most of us, acquiring new customers means that we have to take the business away from an incumbent source. Countless prospects are lost when potential new accounts get cold feet over the thought of the potentially uncomfortable conversation needed for parting company with their long time source. They simply can't break their bad habit. Or to paraphrase the old Terryton cigarette ads, "they'd rather avoid the fight than switch".

Health and Maternity Insurance
If you are already "with child" and want to purchase health care insurance, you are likely to find that most companies will say "no" to you.. Health insurance carriers know that they are unlikely to earn a profit on you and are unlikely to offer you maternity insurance.
Reducing Costs with Creative Small Business Medical Insurance Solutions
Most employers recognize that an attractive small business medical insurance package promotes loyalty as well as generates better productivity amongst the company’s employees. On the other hand, it also can easily be one of the most expensive costs an employer has to consider. Insurance carriers are offering more creative benefit solutions. The strategy is to offer valuable benefit coverages, with premiums affordable to average income earners.
Investing in Workmans’ Compensation Safety Really DOES Pay
In tough times, when businesses are hunkering down and trimming the fat, one of the most common questions regarding workmans' compensation insurance is, “Should I really invest in safety?” We thought we should step back for a minute and consider how investing time into creating a safe work environment will have a much greater impact on your workers’ compensation rates than shopping carriers.

Is supplier incumbency a major problem with government contracting?
When you consider the fact that a good many government procurement experts - including those involved with the procurement process itself, have routinely suggested that 90% of all contract winners are decided before an RFP is actually issued (check out the Al Gordon interview under the Videos Tab of this Portal), one cannot help but wonder if it is worthwhile to pursue opportunities for which there is an already established relationship with an incumbent supplier.

Bored in the Boardroom: Has The Apprentice Lost Its Mojo?
Since its first series launched in 2004, business reality show The Apprentice has boasted of its ability to find ‘Britain’s brightest business hopes’, but over the years the selection of adept candidates with a real voracity for business has morphed into a bunch of overconfident big-shots doing the usual bragging bravado in the people carriers on their way to the new house. Has The Apprentice lost its mojo for more business mavens?
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