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Compassion or indifference?
I speak a lot about the importance of compassion in the Feeling Trapped? Free Yourself Now! Life Improvement Program. Now our compassion is being put to the test with the after affects of the earthquake in Haiti.
More on Indifference from Tom
Darci, from her Comment: "... and pursue my passion. It was a leap of faith and there was no safety net to catch me if I failed."
Whatever
Whatever, what kind of response is that? It’s OK if you are in agreement with someone’s decision as in whatever you like, but to use that word as an expression of indifference should be unacceptable.

We’ll meet again…
Ever been treated with an attitude of indifference? Ever been ignored as a customer because you didn’t look the part or didn’t fit the stereotype of a typical buyer? Ever been fobbed off in favor of someone else because you are (supposedly) not famous enough, well connected or prestigious enough to do business with? The world is littered with stories of people who were passed over and ignored by judgmental, blinkered sales people only to take their business somewhere else where they were treated with respect and were able to buy what they wanted despite how they may have appeared to others.
Hurt Feelings vs. Hurt Heart
Discover the vast difference between hurt feelings and hurt heart, and how embracing our heart hurt moves us into personal power and emotional freedom.
Buy American: Establishing Artificial Boundaries or Removing Unwanted Barriers?
"This idea of international free trade is a fallacy. We don't need free trade. We need smart trade . . . Even Canada is not truly a free trade partner. Their regulations require broadcasters use a specified percentage of Canadian-produced programming. That's protectionism, and to deny it is to be the patsy to foreign governments who think they can take advantage of the naivete of the American voter." Stephen Cottle, Hatford, CT (LinkedIn Q&A Response)
Frankly My Dear, I Don't Give a Damn
Indifference is a fantastic personal characteristic to have if you’re the roguish leading man in a sweeping Civil War tale, but it’s not quite as charming if you’re a career salesperson trying your best to generate business in a slow economy. The funny thing is that many of us have adopted a Rhett Butler style of prospecting that is highly ineffective - particularly in these challenging times.

Book Review: Selling The Invisible
Selling The Invisible is packed with tips and insights on how to market your business services. Harry Beckwith claims that most marketing advice is based on a product marketing model, most of which doesn’t apply to service businesses.

The Echoes Heard at Work
Coward. That word, along with others less printable, popped to mind when I heard a story about a friend's son. It turns out, he learned he was no longer employed via a text-message to his cell phone on a Sunday night. The brief message from his ex-boss informed him that his last work day had been Friday.

Abide by the Rules of Engagement
We are in a war. Not the war in the Middle East, but the war we are all experiencing for sales. The battle is almost like hand-to-hand combat because it will be won by selling one customer at a time. To survive in these turbulent economic times, we must win the war for customers; we must be more effective at closing the fewer customers who are looking for our product or service. The game has changed, but the rules of engagement haven’t.

Do You Market To These Emotions Online?
How to trigger emotions and desire in your clients when selling online.

Telling an Authentic Story About Your Brand
Story telling can be a powerful marketing tool for your small business. Communicating stories about your company history, people, culture, services, etc helps customers identify with your brand. Seth Godin, a popular marketing author and blogger, made a great comment about story telling during a recent teleseminar - part of the virtual book tour for "Meatball Sundae - Is Your Marketing Out of Sync?". He said "telling an authentic story starts by living an authentic story." It seems like a simple concept...
Running that Extra Mile for Your Clients
Also known as the ‘wow’ factor and ‘under promising and over delivering’ on your customer service. Ok, so think back to a time when you purchased a product and... ...This is known as perceived indifference, and it may have been down to just a few words or actions that have changed your complete perception of the business you were dealing with... ...Clients Killers: 1) Not ringing back when you promised 2) Promising something will be ready in five days when...

Finding the hidden Intellectual Property (IP) value in procurement contracts (Future Path Profile)
Looking beyond what Future Path President and CEO Greg Waite referred to as the “casual conversation” surrounding the issue of Intellectual Property (IP) rights within the majority of procurement contracts, I thought of my own work as a consultant. I am often retained by both public and private sector organizations to prepare studies or reports on a variety of topics ranging from the viability of digital signatures within the contract routing process to assessing the changing technological landscape and its impact on current as well as contemplated e-procurement strategies.

Keep Customers Coming Back
Keeping customers satisfied and coming back for more is not rocket science, just common sense. Read these steps useful in customer retention.
Do You Ever Give Up Coaching Employees
Do you ever give up coaching employees, is a thought provoking question to address. Taking in to account that we are all human and the real effects coaching can have this article addresses that very question in detail.

10 Ways to Build a Referral-Only Business In Less Than Ten Minutes a Day
While most businesses are spending enormous amounts in an effort to attract new customers, a select few use a strategy that has virtually eliminated the need for marketing. Building a business on referrals isn’t costly or time-consuming once you know the secret.

Other indifference Related Articles

Dynamic Indifference
There’s a funny leadership story in a book by Eric Yaverbaum titled “Leadership Secrets of The World’s Most Successful CEO’s. From the book – When asked to share his most powerful leadership technique, Bill Bonner founder and president of Agora, a large international publisher, replied “I practice a technique that might be called DYNAMIC INDIFFERENCE. I do not try to lead, probably because I am no good at it. Instead, I merely focus on the work itself. What needs to be done? Who’s got a better idea? Who’s going to do it? No attempt is made to lead. Just the contrary, people are ignored. Finally, they get tired of being ignored and turn to me for leadership. Then I tell them I can’t help them. This forces them to figure out the problem for themselves and resolve it.
Running that Extra Mile for Your Clients
Also known as the ‘wow’ factor and ‘under promising and over delivering’ on your customer service. Ok, so think back to a time when you purchased a product and... ...This is known as perceived indifference, and it may have been down to just a few words or actions that have changed your complete perception of the business you were dealing with... ...Clients Killers: 1) Not ringing back when you promised 2) Promising something will be ready in five days when...

The Importance of On Demand Customer Service
I am constantly amazed by the fact that some companies don’t bother to respond to website information requests…acknowledge voice mails…reply to emails, etc. It’s safe to say that being totally ignored represents the extreme end of the (bad) service spectrum and very few will argue that “indifference” is not a good customer service strategy. But what constitutes reasonable or excellent service in today’s marketplace? Are consumers more demanding today than in the past?
Frankly My Dear, I Don't Give a Damn
Indifference is a fantastic personal characteristic to have if you’re the roguish leading man in a sweeping Civil War tale, but it’s not quite as charming if you’re a career salesperson trying your best to generate business in a slow economy. The funny thing is that many of us have adopted a Rhett Butler style of prospecting that is highly ineffective - particularly in these challenging times.

We’ll meet again…
Ever been treated with an attitude of indifference? Ever been ignored as a customer because you didn’t look the part or didn’t fit the stereotype of a typical buyer? Ever been fobbed off in favor of someone else because you are (supposedly) not famous enough, well connected or prestigious enough to do business with? The world is littered with stories of people who were passed over and ignored by judgmental, blinkered sales people only to take their business somewhere else where they were treated with respect and were able to buy what they wanted despite how they may have appeared to others.
Whatever
Whatever, what kind of response is that? It’s OK if you are in agreement with someone’s decision as in whatever you like, but to use that word as an expression of indifference should be unacceptable.

If you go through life being Casual, you will become a Casualty
Man, for some reason, even though he knows the consequences for certain actions, ends up doing it nevertheless. Man’s indifference towards himself has been one of the biggest banes to the society he lives in. Let me give you an example. Yesterday, I had my broadband connection disabled by the telecom company because of non-payment of dues. The line that I am using is registered under my friend’s name, and as per our deal my friend is supposed to pay the monthly dues. But he failed to do so, 3 months in a row, resulting in me suffering from the loss of connectivity. The problem is...
“Hard to Get” Selling
How Indifference Can Often Make the Difference.
Customer Alchemy
While conducting a recent workshop one of the participants asked me about trends that I see. I informed the audience that we are in an age where customer-to-customer influences mean everything. With the use of the Internet with its spontaneous method of instant communication, customers quickly inform others about the good bad or indifference about products and services.

"Hard to Get" Selling - Sales and Marketing Training
...So do you want to be a great salesperson, influential leader or master negotiator? Then you need to heed use an attitude of “slight indifference” when sitting across the table from a customer, an employee, or potential partner. This article guides you through a scenario to get you to productive indifference.

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