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Crisis Communications Planning or What To Do Before During Or After It Hits The Fan
Do you have a crisis management or crisis communications plan for your business or organization? Do you believe your business or organization is too small to need a crisis communications plan? Or do you believe that crises only happen to others? If you are like the majority of businesses and organizations today, especially small to medium sized ones, you answered NO to the first question and probably YES to the second question. And I hope you answered NO to the third question. Well, I cannot emphasize too strongly that no matter how big or small you are, every organization should have a crisis management and crisis communications plan. So what should you do? The answer: develop a crisis management plan in 2 parts.

Golden Rules for Crisis Management
All too often people don't think about what to do in the event of a crisis until it's too late. Then it becomes a patch up exercise at best. We’re constantly encouraging our clients to put a crisis management plan in place … just in case. A variety of issues need to be considered and it’s far better to do so in anticipation rather than during a crisis.

“Crisis Management Planning – What’s Happening Where We Work?”
Crises continue to be in our newspaper headlines and the lead stories on radio and television broadcasts. And crises continue to affect businesses in many forms and continue to occur without notice. But what’s happening where we work in response to this continuing trend of crises? Are businesses preparing for crises by developing crisis management plans? Do you know if your company has a crisis management plan or a business disaster recovery plan? Do they have a crisis communication plan? The American Management Association did a survey in August & September 2005 and what that survey revealed is summarized below.

The Fundamentals of Crisis Communications
Crisis communications at its most basic level consists of three elements: crisis planning, crisis response and crisis recovery. This article explores each of these categories and provides helpful tips for how to get started.

Crisis intensifiers: From Mild to Radioactive why crisis sometimes gets out of hand.
Crisis intensifiers not only have the ability to worsen a crisis situation, they can blunt the effectiveness of any crisis management strategies. When crisis strikes, quick response may mitigate its effects. Ide III & Yarn (2003), suggest the almost insatiable appetite of the news media for sensationalism, and its ability to share such information widely and instantaneously, can quickly turn a mere rumor or speculation into a full blown crisis potentially damaging reputation and undermining legitimacy to exist.

Leadership with a Twist of Lemon
How do you plan what you would do in “worst-case scenario” situations? How are you prepared for what could go wrong? How can you become aware of your patterns of coping with crisis? What worked in your early years, might not work now as an adult. Read on to learn about a new twist to crisis management.

Tiger Woods’ Unconventional Crisis Management Deserves An A Grade.
In managing a crisis, conventional wisdom commands to talk to the media as quickly as possible, tell what you know, tell it all and promise more as soon as more information is known. As Tiger Woods copes with what he calls his "personal failings," his one car accident on November 27, 2009 at his estate, some have suggested he employs the conventional wisdom of crisis management. See Magic Johnson on Larry King, December 4, 2009. Tiger Woods has so far resisted, choosing instead to employ an unconventional approach for which, in my opinion, he deserves an A in crisis management.

THE NEW CONSUMER’S COURT : CREATIVE COMMUNICATION IN THE 21ST CENTURY :
For many companies, managing a communication crisis is to have good communication. However, we must not confuse crisis management and crisis communication. A crisis is not similarly managed like communication as the communication does not manage a business. However, communication is certainly the best way to deal with a crisis.

Key Points To Consider When Managing A Crisis
Any business can find itself, without warning, having to deal with a crisis or issue. Such situations can have far reaching and long lasting detrimental effects, if not dealt with in the most efficient and controlled manner, deflecting as much negative response as possible. The process by which a company handles such situations is commonly known as crisis or issues management. Every organisation should have a procedure that is documented and established that is activated either as soon as a crisis occurs, or whenever possible, in advance of an issue or crisis arising.

Five Tips For Translation Project Manager
Over the last few years, a lot has been written and discussed about project management, including translation project management. Due to increased certification and conferences, project management has finally gained recognition as a profession. There are even qualifying bodies that validate or certify people as project managers. The (APM) and The Project Management Institute (PMI) are just two examples. The purpose of this blog is to cover what are, in my opinion, the five key elements to being an effective project manager and attaining effective translation project management goals

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