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A Social Media journey begins…
Today was my first day back at work after a long over due vacation and as usual it didn’t disappoint. My inbox had over 450 emails that required responses and I was booked for three back-to-back meetings. But the one thing that fired my up today was determining the future roadmap for our corporate Intranet. During one of my three meetings I met with the Infrastructure team and determined how we are going to implement our very own instance of Facebook onto our Intranet.

Inside Job: The Key to Internal Communications
You've heard it before, "you're only as strong as your weakest link." Sounds cliché, but based on multiple studies and various fields of research, this saying can ring true. Your business - no matter how small or large - is made by its employees. Trust us when we say, a little internal communications goes a long way.
The John Lewis effect – eat, sleep and breathe your brand values
In a recent speech on resolving the UK’s economic crisis, Deputy Prime Minister Nick Clegg referenced national department store, John Lewis, as an exemplary example of a share scheme which its staff enjoy and as a blueprint the UK would do well in copying. This got me to thinking about the often referenced John Lewis, as not only a fair employer, but also a trusted retail brand and innovator in sales and marketing. Below I have outlined a number of observations that if followed, brands could implement for better internal and external communications.

Other internal communications Related Articles

Internal Communications always remember your employees
All too often organisations overlook the people that work for them when mapping out communications strategies. They pay lip service in the form of an occasional misdirected internal newsletter, throw some money at a staff party and have sporadic employee meetings.
Corporate Conversations
Book Review -- A Guide to Crafting Effective and Appropriate Internal Communications

Managing Marginality The Internal Consultants Dilemma
Internal and external consultants use many of the same techniques and tools, do similar work, but face very different challenges. Internal consultants work in a unique position. Their job role is to consult to the organization for which they work. It is not easy to be, at the same time, a part of an organization and function as detached and independent. Each position on the consulting continuum places different pressures on the internal than the external, making them either more or less a part of the organization. Couple with those pressures that the internal has a boss whose role is even more clearly linked to the organizational structure, politics, and rewards structure, and you have a set of forces effectively pulling the internal in different directions. Managing this position becomes paramount to success for the internal.
Improve Your Communications by Taming those 800-Pound Elephants
With time demands, constant interruptions and continually conflicting priorities, business communications is challenging enough. And when you have an issue or a personality involved that you cannot directly speak to, but can only tiptoe around the "elephant in the room", any attempt at communications may only get you more off track and cause more harm than good. With a few communications tips you can learn how to tame those 800 pound elephants and create more effective communications that improve your work relationships and help you get the job done.
Smart Women Create the Right Internal Environment
Creating the “right internal” environment is essential if we are to truly live a life on purpose. Your internal environment is your self-talk, the internal conversations you have with yourself. Stop and think for a moment about the conversations you have with yourself: Do you send positive messages or negative messages? Is your internal voice filled with possibility or doom and gloom? It’s really important to take some time to evaluate yourself in this area and change your thinking.

“Should I or shouldn’t I”
I have determined that there are many reasons why businesses haven’t adopted Social Media into their overall communications strategy. Be it skepticism, lack of funding or no internal support from upper management. These delays to jump into the Social Media world could be a blessing.
"Arrogant Al": The Condescending Internal Customer
Most of us have ‘internal customers' - people in our own company who rely on us to provide them with some level of service or support. For many of us, working in administration, human resources, IT, training, etc., providing internal customer service is our primary role. Unfortunately, just as there are difficult external customers, there are also difficult internal customers. One of the common situations we see are internal customers who simply appear to not respect the roles of their internal service providers. They come across as condescending, dismissive, arrogant and sometimes plain rude. It is a recipe for a poisonous workplace atmosphere. What do you do?
How to use web video for internal business communicaitions and external marketing
IBM Software Services for Lotus is using video and the vzaar video platform in a wide variety of ways - for internal education and communications as well as for external marketing and customer relations. Internally, Mr. Leaser and his department are using video for sales training, communication where they want to propose a particular course of action, and to provide training of their technical solution architects and solution specialists. They also are doing internal case studies - talking head interviews and lots of screen capture using their own LotusLive web conference solution and mixing it with live video. IBM uses video externally to promote and market their assets and solutions worldwide. The video messages are designed to help customers select, purchase and use the appropriate business solutions.

Inside Job: The Key to Internal Communications
You've heard it before, "you're only as strong as your weakest link." Sounds cliché, but based on multiple studies and various fields of research, this saying can ring true. Your business - no matter how small or large - is made by its employees. Trust us when we say, a little internal communications goes a long way.
Developing a Value Proposition
This article provides detail concerning the development of a Value Proposition. Value Propositions are an internal tool to assist organizations in the creation of their communications. By recognizing what the organization does well that is recognized by the customer the Value Proposition serves as a guide for more meaningful contact with the customer.

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