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Internal Control: A Preventive Maintenance Program
A discussion of what “internal control” is, why it is important and some suggestions as to used internal control procedures when handling cash.

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Inspiring Innovation & Creativity through Business Systems
Ok, I admit: "I am a big fan of systems, Its all about Systems". It could just be the Mechanical Engineer and Business Analyst coming out in me, but it goes much deeper than that. It is definitely grounded in my recent experiences with systems. We are surrounded by systems, and our lives revolve around them and rely on them working infallibly. The cars (or motorbikes) we drive, the computers we use and the human bodies we live in, are all brilliantly refined and intricate systems that we use everyday. We expect them to work predictably and consistently every time we use them.

Managing Marginality The Internal Consultants Dilemma
Internal and external consultants use many of the same techniques and tools, do similar work, but face very different challenges. Internal consultants work in a unique position. Their job role is to consult to the organization for which they work. It is not easy to be, at the same time, a part of an organization and function as detached and independent. Each position on the consulting continuum places different pressures on the internal than the external, making them either more or less a part of the organization. Couple with those pressures that the internal has a boss whose role is even more clearly linked to the organizational structure, politics, and rewards structure, and you have a set of forces effectively pulling the internal in different directions. Managing this position becomes paramount to success for the internal.
Smart Women Create the Right Internal Environment
Creating the “right internal” environment is essential if we are to truly live a life on purpose. Your internal environment is your self-talk, the internal conversations you have with yourself. Stop and think for a moment about the conversations you have with yourself: Do you send positive messages or negative messages? Is your internal voice filled with possibility or doom and gloom? It’s really important to take some time to evaluate yourself in this area and change your thinking.

Internal Control: A Preventive Maintenance Program
A discussion of what “internal control” is, why it is important and some suggestions as to used internal control procedures when handling cash.
What You Control
You may not be able to control if your job gets cut, but you can control whether you're a high performer who your boss is fighting to keep. You may not be able to control how quickly you get another job, but you can control the number of daily contacts you make in your search and how you "show up," future-focused, at the interview. You may not be able to control the amount of work you get, but you do control whether you're responding as a victim or taking action toward developing your skills and contacts for a new future.

BOOK REVIEW: Finding Our Way: Leadership For an Uncertain Time (By Margaret J. Wheatley, Berrett-Koehler, 2005, ISBN #978-1-57675-317-0)
Finding Our Way challenges us to see the enterprises we lead in new light. It presents our organizations as living, substantially self-organizing systems of interacting human beings, not elaborate machines. Tools such as performance standards, metrics, missions, goals, project plans and job descriptions can certainly guide and influence employee behavior but they cannot force it or control it. This reality can frustrate the control-oriented manager. Wheatley offers several strategies to lead effectively in such systems.
What Still, Small, Voice?
Our mind is constantly involved in conversations with our Internal Dialogue. Discover what each of the four voices want to better control our mind. Start now.

"Arrogant Al": The Condescending Internal Customer
Most of us have ‘internal customers' - people in our own company who rely on us to provide them with some level of service or support. For many of us, working in administration, human resources, IT, training, etc., providing internal customer service is our primary role. Unfortunately, just as there are difficult external customers, there are also difficult internal customers. One of the common situations we see are internal customers who simply appear to not respect the roles of their internal service providers. They come across as condescending, dismissive, arrogant and sometimes plain rude. It is a recipe for a poisonous workplace atmosphere. What do you do?
Becoming an “Inner Winner” in Your Sales Career
Traditional sales training techniques ignore the biggest obstacle to sales success: Not recognizing and taking control of the Internal Critic that lingers within every sales person, and every athlete. The internal critic is basically a habitual pattern of negative thoughts that people allow to continue unabated until they recognize that they are engaging in such thinking. Using techniques that professional Sport Psychologists use to help elite athletes overcome their obstacle to success works the same wonders on sales people.
Systems and Structure Pathways and Pitfalls
Effective systems follow, serve, and support rather than control, direct, and dictate. The central structure and systems alignment question is "for whose convenience is your organization designed?" Is it to serve customers and those producing for or serving them?
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