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internal staff Tagged Articles
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Top 20 Reasons to Write a Press Release
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| Any marketer will tell you that publicity is more effective than advertising for creating visibility for your business. And dollar for dollar, publicity is usually the least expensive way to get your name in the paper. |
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DONT WORRY ABOUT YOUR COMPETITION LET THEM WORRY ABOUT YOU
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| By Mike Schultz
What, Me Worry?
- Alfred E. Newman
Who are your closest competitors? How are you going to beat your competition? What makes you better than your competition? What are the differentiating factors between you and your competition?
You get asked these types of questions all the time from your prospects, your clients, and your internal staff. Don't overdo trying to answer them.
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What is an Adaptive Organization
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| The characteristics of an Adaptive organization. |
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Other internal staff Related Articles
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Internal Communications always remember your employees
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| All too often organisations overlook the people that work for them when mapping out communications strategies. They pay lip service in the form of an occasional misdirected internal newsletter, throw some money at a staff party and have sporadic employee meetings. |
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A participatory learning system for microfinance
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| A key objective for impact assessment of microfinance programmes is 'internal learning' by field staff and programme managers about what is working, what is not working and why, in order to improve programme operations. |
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Stellar Supervision Enhances Company Productivity
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| Looking for a framework to use to provide stellar supervision for each of your staff members? Proactive, collaborative supervision is a key to enhancing each staff member's competencies, commitment and optimum personal productivity. It enhances staff loyalty and reduces turnover because staff members feel their career success is a top priority of their leader. Read on to discover the things you can do to help your staff members excel. |
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Managing Marginality The Internal Consultants Dilemma
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| Internal and external consultants use many of the same techniques and tools, do similar work, but face very different challenges. Internal consultants work in a unique position. Their job role is to consult to the organization for which they work. It is not easy to be, at the same time, a part of an organization and function as detached and independent. Each position on the consulting continuum places different pressures on the internal than the external, making them either more or less a part of the organization. Couple with those pressures that the internal has a boss whose role is even more clearly linked to the organizational structure, politics, and rewards structure, and you have a set of forces effectively pulling the internal in different directions. Managing this position becomes paramount to success for the internal. |
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DONT WORRY ABOUT YOUR COMPETITION LET THEM WORRY ABOUT YOU
| |
| By Mike Schultz
What, Me Worry?
- Alfred E. Newman
Who are your closest competitors? How are you going to beat your competition? What makes you better than your competition? What are the differentiating factors between you and your competition?
You get asked these types of questions all the time from your prospects, your clients, and your internal staff. Don't overdo trying to answer them.
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Smart Women Create the Right Internal Environment
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| Creating the “right internal” environment is essential if we are to truly live a life on purpose. Your internal environment is your self-talk, the internal conversations you have with yourself. Stop and think for a moment about the conversations you have with yourself: Do you send positive messages or negative messages? Is your internal voice filled with possibility or doom and gloom? It’s really important to take some time to evaluate yourself in this area and change your thinking. |
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Motivation or manipulation?
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| What is the line between motivating sales staff and manipulating sales staff? How do you make sure you don't go over the line and place people under extreme pressure to achieve?
Research both here and overseas shows that high performing sales people identified how important it was to their performance that they remain motivated, which they recognised can be influenced by both internal and external factors, with a sense of self satisfaction found to be the most important contributor to their motivation.
Management need to act as true mentors and motivators for their staff, especially in sales call centres as this is, or can be, |
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Motivation, motivation, motivation
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| I have long argued that the big, secret advantage that authentic businesses have over regular businesses is motivation. Not just the internal motivation of staff, but the motivation of customers and other stakeholders to support the business. |
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"Arrogant Al": The Condescending Internal Customer
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| Most of us have ‘internal customers' - people in our own company who rely on us to provide them with some level of service or support. For many of us, working in administration, human resources, IT, training, etc., providing internal customer service is our primary role. Unfortunately, just as there are difficult external customers, there are also difficult internal customers. One of the common situations we see are internal customers who simply appear to not respect the roles of their internal service providers. They come across as condescending, dismissive, arrogant and sometimes plain rude. It is a recipe for a poisonous workplace atmosphere. What do you do? |
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Call Centers Benefit Businesses
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| Call centers benefit businesses by offering 24 hour secretarial and sales support for a lower price than hiring your own internal staff.
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