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Everyone Has Problems…Do You Have Problem Solvers?
The author examines the value of recruiting, hiring and training front line employees who are equipped to think on their feet and respond to situations in order to mitigate the inevitable occurence of customer progblems. If you have the right people in the right positions, empowering them to act and act decisively is a key to customer engagement and loyalty.

Other jack kennedy Related Articles

No BS Sales Success
That's the title of Dan Kennedy's fine book on sales methods. Easy to read and excellent advice. Here's a snippet.

Heres a Source I Forgot
Lunch with Jack Singer at a new Italian place today gave me the chance to ask him how he started to prospect. Jack's a fund and stock broker who brought his family here from South Africa about a decade ago. Over there he was a druggist, so there were few skills to transfer, other than his business acumen, but no prospects or clients.

What To Do When You Dont Have Any Testimonials
"Dan Kennedy always emphasizes testimonials. What if you are new to the business and don't have any?" Although Dan is an old friend of mine and one of the finest Mailorder Marketers alive (second only to myself), like all of us ol'pros, he is always right and always wrong!

7 Ways To Have A Productive Day
Why is it in life that when something is working, you stop doing it? Jack has a well-established electronics business which he started 10 years ago. Over this time the business has grown and he now has a team of 7 people. When Jack initially contacted me, he was at a point he felt like walking away from his business. He was working in the business at least 10 hours a day and it was consuming his life. There was no time left for him to do anything else (or so he thought). After clarifying what Jack really wanted to achieve both in the business and personally, the first task I had him undertake was to fill in the special time sheets I have devised. He did this for 2 weeks. We discovered that Jack was wasting at least two hours each day because of his lack of planning.

Hot Party Franchises For The Fun Entrepreneur
All work and no play makes jack a dull boy. While you probably have to type that quote a couple hundred times to really drive the point home, it's true that without balance in your life, you're likely to go as crazy as Jack Nicholson in The Shining. Here's a few party franchises that let you run your own successful business and have fun at the same time.
The Art of Leverage: 5 Secrets of Business Wealth Creation
What does it really take to make a quantum wealth leap in your business? Meet Jack. By the end of 2007, Jack’s business made a little over $820,000 dollars. Today, it looks like Jack’s business will close 2008 at five million dollars. What's his secret?

Are You A Defensive Driver?
My partner Jack said something the other day that got me thinking. For those of you who don't know, Jack is affectionately referred to as Mr. Magoo when he drives. It basically means that he does whatever he wants and assumes everyone else will react to him. I think this quote from Jack explains it all. "Everyone is trained to be a defensive driver, so I count on them being defensive while I'm busy being Mr. Magoo."
What Is Inside Of You? Peace and Happiness? Or Stress and Turmoil?
Yesterday, I saw Jack LaLanne on a television program. Yes, the 94-year old fitness expert and inspiration to millions and millions of people is still going strong. In the closing remarks for the interview, Jack left his audience with the following thought. “You are responsible for everything you do - both on the outside and also inside of you.”

Innovation and Leadership Tips from Jack Welch
Jack Welch may be the most talked about and widely emulated manager in business history. Using instincts and unique leadership strategies, he increased the market value of General Electric by more than $400 billion over two decades. So when Jack talks, I listen.

Honoring Ted Kennedy
On August 25, 2009, Edward Moore “Ted” Kennedy passed away. Ted Kennedy, as the public called him, and his work had a great influence on the human resource practices of today. In this special issue of Astronology, we pay tribute to Ted Kennedy by examining 6 areas of influence he had on Human Resources. The Senate will not be the same without Ted Kennedy.

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