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Coco Chanel Sunglasses
Carrie, Miranda, Charlotte, Samantha…You? What could you possibly have in common with the girls from the hit HBO show Sex and the City? Well, put on a pair of Coco Chanel sunglasses and you would be close.

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Ten Questions With Jackie Huba and Ben McConnell
Jackie Huba and Ben McConnell are the co-authors of Citizen Marketers: When People Are the Message. Their first book was called Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force. As business advisors and speakers, McConnell and Huba have worked with Starbucks, Microsoft, Whirlpool, Discovery Education, PBS, and the Corporation for Public Broadcasting. They are also the authors of the award-winning Church of the Customer blog.
Difference Makers Have Courage
When Jackie Robinson was brought to the major leagues by Brooklyn Dodgers owner Branch Rickey, he was the first African-American to play major league ball. At that point, Mr. Rickey carefully explained to him that he would have thousands of chances to lose his temper and get upset because of the overt racism that existed in the major leagues at that time. He warned him about the hate-mail and boos he would get because many of the white players and fans would be adamantly opposed to his presence in the major leagues.
Is it Intuition - or Fear?
Recently a client asked me "Jackie, how can I tell the difference between fear and my intuition? I know what I really want but I'm confused and afraid. I just don't know what part to listen to. What do I do?"
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