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Here’s........Johnny
As a business owner or upper level manager you are at risk of losing touch with the realities of the frontline of your operation. I am referring to the personal contact between your company and your customers. I am confident that you have a very capable sales organization. Is the information from the front line reaching you quickly and accurately? These are the facts you need to effectively make decisions for your company.

Other japan airlines Related Articles

Mr. Electronics: Morita Brings Sony to Life
World War II may have ended, but for many countries, the years following proved to be the even more difficult ones. Japan was one of those countries. Almost every single large city in Japan had been damaged, along with their industries and transportation networks. Food shortages were rampant, not to mention the fact that nearly 3 million able bodied workers had been killed during the war. In short, Japan was devastated and, if it was going to recover, it would have to start rebuilding from scratch.

Lesson #4: Challenge Conventions and Break the Mould
In 1989, along with the outspoken Japanese politician Ishihara Shintaro, Morita co-authored a book about Japan’s economic rise called, “The Japan That Can Say No.” In it, Morita criticized American business for what he saw as the “hollowing out” of the country’s economy. Specifically, he thought their focus on mergers and acquisitions, and relocating operations overseas, was taking away from the creation of real manufacturing power.

Travel Savvy: Passengers paying for everything in flight
Free is too expensive for today's airlines

A Simple Friendship
An account of how relationships are formed in Japan. Good to consider such subtlety when you want to make a better relationship with someone.

Yen/Yang?
In this article, Mike Conlon expresses his opinion about the trend of the pair USD/JPY. There could be a major reversal technically due to the huge hammer price action. Fundamentally, Japan reported that consumer price fell a record 2.4% as deflation is putting further pressure on a already fragile Japanese economy. Also, Bank of Japan Officials and others are trying to talk down the Yen, whose strength could harm Japan’s export. Meanwhile, there is a vocal saying that the US will not going to let the US dollar completely tank.
Are You a Problem Solver or a Problem Blamer?
I fly a decent amount and have had a lot of good and a lot of bad experiences with the airlines. The biggest issue I have with the airlines, especially my carrier of choice, is not that they make mistakes. I don’t expect any business to be perfect. At issue is how they deal with problems. Too often, their first reaction is to put the problem back with me. The protocol seems to be to assume first that the customer is wrong (blame), and take responsibility much later, if ever. How do you react when there is a problem with your product or service?
The 4 Things Your Customers Really Want
There was a study conducted by Delta Airlines a few years back and the results were so startling that it became quickly obvious that these results could apply to all types and sizes of businesses and organizations. The study centered on what their customers really wanted from Delta Airlines.
Getting a Job in Japan Japanese Speaking Ability...While Not a Requirement, Has Its Advantages
Okay, well a common question I get when I meet people currently living in Japan as well as traveling through Japan is "do I need to speak Japanese to get a job in Japan?" To answer this question, it really depends on what exactly you mean by a job. Are you looking for something fun that will provide you with a salary and some freedom, or are you looking for something more, such as a career, something that will provide you with a nice salary and potential growth and career advancement?
Satisfaction and Success
A recent consumer survey of satisfaction levels with respect to a variety of industries revealed that the airlines score consistently at the lowest levels of customer satisfaction. If you fly regularly, this will not shock you. I realize that with increasing regulations and skyrocketing fuel costs, the airlines are facing unprecedented challenges; however, it is important to note, with the same regulations and fuel prices, that one airline consistently scored good marks in consumer satisfaction.

Innovating by Breaking the Rules
Innovators are rule breakers. We often see how new entrants to a market break the rules. The low cost airlines did this when they challenged the ways in which the major airlines did business. The new players used e-tickets, did away with allocated seating, bypassed travel agents, flew to new, smaller airports, etc. So, if you want to be innovative, you have to work out how to at least challenge the rules to if they can be effectively broken. How? Read on ... and find out.

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