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Customer Service in Japan
When travelling to Japan it is hard not to notice the politeness of the people, especially in the shops, malls, restaurants and other businesses. It is well worth a look at how and why they seem to have or at least present perfect customer service. We could learn a lot from them!
Lesson #4: “Every market has unique characteristics”
Hawkins works in one of the most fiercely competitive global industries. But what he has learned over the years is that what works well in one country, could blow up in his face in another. Knowing the unique characteristics of his markets is thus one of his most important tasks as an executive.

Misery Clubs
I’ve heard misery loves company but this is ridiculous.
Are Men Smarter Than Women
Are men smarter than women? A huge new report says they’re not, but they certainly think they are.

Don't Be Fooled By The Dollar's Rally!
Lately, I’ve been talking about the dollar’s decline...and so far, I’ve been right. However, the last few days in the market has gotten some traders to question their positions and its even scared others out of their positions. Not me! Here’s why...

Sales Simplified - "The Solution Step"
The reason we have the opportunity to serve our customers is because we have something they want, have an interest in or need. Aside from the typical training we receive regarding our companies "Product Knowledge", here are some other guidelines to keep in mind when creating solutions for our customers.

Getting a Job in Japan Japanese Speaking Ability...While Not a Requirement, Has Its Advantages
Okay, well a common question I get when I meet people currently living in Japan as well as traveling through Japan is "do I need to speak Japanese to get a job in Japan?" To answer this question, it really depends on what exactly you mean by a job. Are you looking for something fun that will provide you with a salary and some freedom, or are you looking for something more, such as a career, something that will provide you with a nice salary and potential growth and career advancement?
The Amazing Karaoke Decades Game
Living in Japan, one ends up in a karaoke box every now and then. I find that singing karaoke is a great way to relieve stress and bond with friends, new and old. Karaoke is also a great place to practice your Japanese if you are a Japanese language student or someone that is on a quest of improving his/her proficiency.
Compromising Situations
Learn how an experience in Corporate Japan led to a life long lesson in problem solving in the business world.
Money is Tip Toeing Back into the Emerging Markets
The tide is starting to change and I want to make sure my readers are aware. Last year, the yen literally beat the performance of 177 currencies. Wow!
Lessons on Leadership: No Clowning Around
The events around the world have a "what would I do" quality as we watch the rescue efforts in Japan. In leadership development programs a module on the many faces of fear is vital. Think about how you and your colleagues have been discussing world events. Is it in hushed tones with a glint of sadness in your voice? Is someone making silly comments that raise eyebrows and cause groans before they say "I was just joking"?
Advantages of 5 'S' Lean Manufacturing
The 5 S seem so obviously important, many people make the mistake of concentrating on the individual terms as though these were some kind of good luck charm. But it must be remembered that the 5S are actually a means to achieving specific ends. And the 5S have to be implemented with these objectives in mind. After implementing 5 "S" everything has been changed in Japan for example people have abandoned the old metallic grays that do not show the dirt & adopted new spotless while. White is all over the Japanese factories today.
This is a Sales Emergency & You Can Win
Yes, there is a sales emergency occurring right now all over the world. Buyers are holding on to their purses like their first born child. It would be easier to get Fort Knox to open the door for you than to get buyers to agree to a purchase.

Could You Increase Sales During this Economic Crisis?
It’s scary right now. Some of our oldest and most trusted financial institutions have collapsed. Big businesses, the ones who are suppose to be bullet proof are closing, or getting gobbled up by competitors.

E-Mail: Formatting and spacing make a difference
When you are writing your emails, are you considering the reader's ease of reading? Think about the types of emails that you respond to quickly vs. the kind you put off until later. Are there any commonalities to the ease of reading? I bet in many instances there are.

Five Minutes on Friday, Six Minutes on Saturday: Listen to Music, Save Japan; Email a Company, Save 200,000 Sharks
It doesn’t take a lot of time, money, or sacrifice to do an incredible amount of good. Hence the name of this post (and potential series): Five Minutes on Friday. Even if it’s not Friday, this post might interest you…
What's Next for My Company
Although this project has been a long time (3years+) in development, as a trading business we are still in our infancy. However we see great opportunity to grow in 2008.

The Hall of Shame: Six Organizations That Couldn’t “Get It Done” in 2011
It’s that time of year when business owners and senior executives take stock of the past twelve months. What did 2011 look like for you and your company? The questions you could ask during your year-end review are endless. But, there’s only one that really matters: Did your company effectively execute its business goals? To learn from the “living laboratory” of real-world companies, here are six of this year’s headline makers and the lessons we can take away from their struggle.

Concerns on Quality Impelementation
Are we living in a world of deteriorating quality? Or do we have to believe the quality gurus forecast that only organizations that are quality driven will remain in the market with their head above the water? Is it true that the good old days where customers were treated with reverence and respect are gone? Are customers becoming more and more the weaker party in selling transactions? What makes producers and their salespeople believe that they are doing their consumers a favor by making available the goods and services they need? Why welcoming smiles nowadays are replaced by tension between salespeople and customers?
The Good Old Days of Quality Products
Are we living in a world of deteriorating quality? Or are we have to believe the quality gurus forecast that only organizations that are quality driven will remain in the market with their head above the water? Is it true that the good old days where customers were treated with reverence and respect are gone? Are customers becoming more and more the weaker party in selling transactions? What makes producers and their salespeople believe that they are doing their consumers a favor by making available the goods and services they need? Why welcoming smiles nowadays are replaced by tension between salespeople and customers?

Other japan Related Articles

Lesson #3: Mix Things Up
When Puck first began considering expanding his operations overseas in Japan, he claims he was drawn to the country because he loved “the culture, the food, the politeness of the people and the fact that I’ll always find new ideas for my profession.”

Mr. Electronics: Morita Brings Sony to Life
World War II may have ended, but for many countries, the years following proved to be the even more difficult ones. Japan was one of those countries. Almost every single large city in Japan had been damaged, along with their industries and transportation networks. Food shortages were rampant, not to mention the fact that nearly 3 million able bodied workers had been killed during the war. In short, Japan was devastated and, if it was going to recover, it would have to start rebuilding from scratch.

Lesson #4: Challenge Conventions and Break the Mould
In 1989, along with the outspoken Japanese politician Ishihara Shintaro, Morita co-authored a book about Japan’s economic rise called, “The Japan That Can Say No.” In it, Morita criticized American business for what he saw as the “hollowing out” of the country’s economy. Specifically, he thought their focus on mergers and acquisitions, and relocating operations overseas, was taking away from the creation of real manufacturing power.

A Simple Friendship
An account of how relationships are formed in Japan. Good to consider such subtlety when you want to make a better relationship with someone.

Customer Service in Japan
When travelling to Japan it is hard not to notice the politeness of the people, especially in the shops, malls, restaurants and other businesses. It is well worth a look at how and why they seem to have or at least present perfect customer service. We could learn a lot from them!
The Bank of Japan will buy 1 Trillion Yen of Shares Held by Banks, But will it be enough?
The Bank of Japan is buying 1 trillion yen's worth of stocks from their banks to shore up their balance sheets and to encourage them to lend. But will it be enough? Read on...
120 Billion Reasons to Sell the Yen
Last year, one of the few financial instruments that was headed to the moon was the Japanese Yen. Since then, things in Japan have started to unravel. GDP has declined and exporters are suffering. Shorting the Yen vs the US dollar will prove to be profitable during 2009.

Compromising Situations
Learn how an experience in Corporate Japan led to a life long lesson in problem solving in the business world.
Yen/Yang?
In this article, Mike Conlon expresses his opinion about the trend of the pair USD/JPY. There could be a major reversal technically due to the huge hammer price action. Fundamentally, Japan reported that consumer price fell a record 2.4% as deflation is putting further pressure on a already fragile Japanese economy. Also, Bank of Japan Officials and others are trying to talk down the Yen, whose strength could harm Japan’s export. Meanwhile, there is a vocal saying that the US will not going to let the US dollar completely tank.
Getting a Job in Japan Japanese Speaking Ability...While Not a Requirement, Has Its Advantages
Okay, well a common question I get when I meet people currently living in Japan as well as traveling through Japan is "do I need to speak Japanese to get a job in Japan?" To answer this question, it really depends on what exactly you mean by a job. Are you looking for something fun that will provide you with a salary and some freedom, or are you looking for something more, such as a career, something that will provide you with a nice salary and potential growth and career advancement?
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