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“I haven’t a dream, wouldn’t know where to get one, and my mind is as vacant as an empty cupboard!”
Just finished my 15th Dreaming Room, and if I must say so (and I must), I was faced with the most difficult group of people I have ever faced.

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I’ll Do It Later
"I love deadlines. I like the whooshing sound they make as they fly by." Douglas Adams Let's talk about the P word. Procrastination. If this is you, this pervasive, habit effects every aspect of your life. As a procrastinator you typically under perform, limiting success and the life you want to live. It dampens your ability to take action, creates missed opportunities, and is the single pattern of behavior I see in most entrepreneurs that if corrected would free up log jams of energy and potential. If you're a procrastinator you know in your bones that this is true, yet, it seems like an impossible habit to break.

Words Can Make A Difference
As a youngster I heard a little rhyme which said, "Sticks and stones may break my bones, but words can never hurt me." That's untrue. Words can give us hope and encouragement, or they can break our spirits and dash our hopes.

Email Marketing Demystified
I’ve combined some of the things I learnt from Matt Furey with my own approach to writing, and the result is a winning combination that I use to write emails that actually make money. For me, writing an email is a 4-step process – it’s a system that you can use and build on. 1. Current or Evergreen? 2. Determine the Strategy 3. Write down the Bones 4. Edit And additional tips.
The New Old Timey Customer Service
Whatever happened to Lee Roy Clark? Mr. Clark was the grocer in my South Georgia hometown. He was my introduction to what it meant to be a "merchant"—courteous and eager to help all who came into his small all-purpose store. The business world is today rediscovering the value of service that permeated Lee Roy Clark's bones. The Lee Roy Clarks of yesteryear get no credit for using methods now attributed to Disney, USAA, Nordstorm, and Ritz-Carlton Hotels. What happened between the early 1950s version of small-town service and its present-day renaissance? How did the business world move so far away from Lee Roy Clark and why is his brand of customer service now so eagerly sought?

Power of the Spoken Word
Solomon once wrote, "Pleasant words are as an honeycomb, sweet to the soul and health to the bones." This article shares a small tale of how one heart reached out to another in an unlikely place. Leaders cannot underestimate the awesome influence that can be made by what one person says.
Yesterday's Wisdom - Mrs Caulder
Here lie the bones of Servicorous - the good old fashioned service dinosour is now extinct and but a mere memory for those still alive to remeber what the word actually means. SERVICE. Treating a customer as a client. Giving them recognition and respect. Letting them know that they are important and of value.

The Power of an Impossible Mission
I was sitting on one of the park bench at the top of Little Glassy Mountain at Connemara, Carl Sandburg's former home, when it hit me. I'd been reading excerpts from Napoleon Hill's Think and Grow Rich and Natalie Goldberg's Writing Down the Bones, and was pleasantly surprised to find a connection between Hill's "definiteness of purpose" and Goldberg's essay on the power of our obsessions.
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