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BOOK REVIEW: The Set-Up-To-Fail Syndrome: How Good Managers Cause Great People to Fail (By Jean-François Manzoni & Jean-Louis Barsoux, Harvard Business School Press, 2002, ISSBN #0-87584-949-0)
Totally unaware, managers can become complicit in the failure of an employee. Describes the negative self-fulfilling cycle where an employee's mistake or lapse begins to shape his/her manager's overall negative view of him/her. In turn, the manager starts treating the employee as if they fit that image of a poor performer. The employee lives up (down?) to those expectation and and the relationship spirals down and down. The book offers some suggestions for managers who see the situation in action and want to "crack the syndrome."

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Lesson #3: Create a Lifestyle
A line of Sean John clothing, a line of Sean Jean Navigator custom SUVs, a new Unforgivable fragrance, an upcoming line of Sean Jean Elite shoes – Combs has saturated the market in an attempt to move from being an urban clothing label to becoming a lifestyle brand. He has attempted to incorporate his sense of style into all of his products, creating a lifestyle based on urban sophistication and sensibility and appealing to young adults worldwide to embrace this lifestyle.

You Too Can Work From Home
Create your dream job, stay near your loved ones, have more freedom and work from home. It is all possible if you just learn how. I this article Louis will give you the know how and inspiration to do it

ICT for Development
Two interlinking questions need asking, said Louis N. Diakit窠Chief Executive Officer, Afripa Telecom, Cd Ivoire and Global Leader for Tomorrow 2002, as he introduced the session. How is technology affecting development in Africa? and; How is African innovation affecting the way technology itself is used?

It's Easy Being Green
'Think global, act local' is the catch-cry of Adelaide-based environmental biologist and author, Jean Cannon. Her new title, It is Easy Being Green: Simple Steps To Help Your Business Help The World outlines simple steps to assist small to medium-sized businesses meet their environmental impact targets.

MLB All-Star Game Unveils a Sales Prodigy
Tom Schaff, Sales Development Expert in St. Louis, related a very funny story about events before and after the MLB All-Star Game. Here is Tom's story:

Interview with Mr. Nabi Saleh, the Executive Chairman for Gloria Jean's Coffees
Specialty coffee chain Gloria Jean’s Coffees, which silently entered India two years ago via a master franchise agreement with Citymax Hospitality, a company controlled by the Dubai-based retail group Landmark, is looking to ramp up operations now. From the current nine outlets, the intention is to scale up to 25 and then 100 by the end of 2013. This will see the privately-held coffee chain, which has 917 outlets globally, go to 16 cities from the current four. Nabi Saleh, the New-South-Wales, Australia-based executive chairman of Gloria Jean’s Coffees, talks about the company’s plans in India

Starting on Time: The Early Years of Luxury Watchmaker Jean-Claude Biver
Credited as having single-handedly saved the Swiss watch industry from the quartz movement, Jean-Claude Biver is a man whose name has become synonymous with quality instruments for telling the time. He brought the Blancpain and Omega brands back to life, and, since 2004, has been heading up Hublot, one of the world’s most renowned watch companies. When he is not busy doing that, he also produces his own line of exclusive cheese.

Jean-Claude Biver Quotes
Jean-Claude Biver Quotes

Focus and Feedback
For the last six months, I have been working daily with the movie studio that is turning my novel The Lamp into a motion picture. The movie has an all-star cast including Academy Award-winner Louis Gossett Jr., so I have been eagerly working every day to make sure we have attended to every possible detail to the best of our ability.

Why Smart Managers Master the Art of Listening Well
Many companies that talk passionately about being market-driven and customer-focused are overlooking one crucial ingredient - the ability to listen well. John McDonnell, chairman and chief executive of aircraft manufacturer McDonnell Douglas Corp. of St. Louis, summed up the problem: "We did not always listen to what our customers had to say before telling them what they wanted."

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