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Being Genuine Why Conflict and Confrontation Is Good During Uncertain Times
Genuineness is a learned behavior and skill each person brings to the team. The good news is that being genuine can also lead to conflict and confrontation which are important for organizations in uncertain times. This article reviews the value of confrontation to growing and thriving organizations and offers six ways to instill genuineness into the workforce.

Sales Simplified - The First Step in Selling
Call Reluctance Strikes Everyone... men and women, young and old, new and experienced - reps in every selling field. It's as common as the common cold, but can be a lot more deadly - even killing sales careers.

Underperforming Corporations
Companies, (most of them) freeze up (become strategically rigid), get on the wrong track and underperform.

Other learned behavior Related Articles

A Blueprint for Managing your PR
As a manager, what you'll find you need is public relations activity that creates behavior change among your key outside audiences. Behavior change that leads directly to achieving your managerial objectives.

Manage Your Salespeople by Working Smart, Negotiate Quotas
How do you get your salespeople to "buy-in" to keeping good records of what they do every day? Sit down one-on-one, and negotiate their annual quotas with them. Help them translate their annual quota into their individual daily behavior. For example, a $5 million annual quota might equal three New Dials, one New Appointment, two Futures, one Referral Received and two Customer Visits every day. Don't forget to have them either write in or phone in their daily behavior numbers to post on the community "behavior board" for all to see. Look for more unconventional management tips in a future Today's Sales Meeting Minute.

Being Genuine Why Conflict and Confrontation Is Good During Uncertain Times
Genuineness is a learned behavior and skill each person brings to the team. The good news is that being genuine can also lead to conflict and confrontation which are important for organizations in uncertain times. This article reviews the value of confrontation to growing and thriving organizations and offers six ways to instill genuineness into the workforce.

The Power of Recency and Frequency in Growing Your Small Business
The most powerful predictor of future behavior is past behavior. This article explains the predictive power of Recency and Frequency when marketing to your customers.

What Leaders Can Learn From Dog Obedience Training
It is interesting the similarities between managing the behavior of a dog and managing employee behavior. In this article we look at communication, correction, praise, structure, repetitive learning and pack behavior and how it applies to the workplace.

How to Predict Behavior Like Abraham Lincoln Did
Behavior can be predicted in terms of a person's interests, group identity, character, and unconscious needs. If you want to predict behavior, do what Lincoln did...

Taking the Initiative
Sometimes less is more. In life and business knowing when to act is the key to success. Lessons learned in martial arts can carry over to the business world. Expending unnecessary energy is never productive and a good manager like a good teacher can model this behavior to his students or employees.

3 Ways to Recycle Conflict
Early identification of behavior patterns will help you maximize creativity and production while minimizing repeated behavior from co-workers.

What do You Deserve?
This week I have been talking about customer service and our expectations, and my own experiences. Today I want to share a lesson I learned as I evaluated my own behavior patterns when it comes to selecting vendors and their service levels.

The Freedom of Naked
As a parent of two boys, I have a perspective that does not include that of a father of little girls. And while the same behavior may be normal, I have no experience from which to make the same judgment. What is it about little boys and dancing naked? This supposedly common behavior that some may consider unspeakable is not limited to my own two little human examples, is it? There is something revealing about this behavior and the pun is definitely intended. This lack of restriction and confinement must be somewhat liberating to the normal single digit age human boy. The common after bath ritual must promote some feeling of euphoria that I have long forgotten but should probably try to remember.

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