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Becoming the Asian Superman: Li’s Business Takes Off
Li’s plastics manufacturing company was officially founded in 1950 and began by making plastic combs and soapboxes. He had borrowed the startup capital he needed from family, friends, and the contacts he had acquired while working as a salesman in the years before, but it still was not a lot. “The first year, as I didn’t have much capital, I did everything myself,” Li recalls, “which kept my overhead low.” From learning about everything from accounting to how to fix the gears of his equipment, Li says he “started from the bottom up.”

9 Elements to Help Your Copy Connect with Your Ideal Customers
Knowing the formula for creating a sales letter will help you connect with your ideal client. Regardless of the length of your copy you can incorporate the basic formula to ensure you’re providing all the information your customers need to make a sound decision about investing in your products and services.

Do Salespeople Have to Give up Control to Their Prospects?
I just read Why Won't Anyone Return My !*#@$% Call by Don Fornes over at Software Advice. Don's read of the current selling environment, specifically cold-calling, entry point into the sales process, and the table stakes just to play are dead-on. Most of his conclusions are good as well. I disagree with his article when he implies that we should be resigned to the fact that there isn't much to be done except building trust until the prospect is ready to engage.

Preparing for Sales Training - Becoming Change Ready
I just took a talented group of salespeople through three days of training. Perhaps you've been in a situation just like that at some point. There are several ways this group can approach integration, application and execution at the end of the training.

How Obama, Dan Pink, The Heaths, Steinbrenner and Kurlan Might Prepare Your Sales Force for Change
I was up against the time, as 6:30 AM had arrived prior to the end of my article. That's how it was yesterday when I wrote about having a change ready sales force. The only problem with yesterday's article was that I never really got to the part about being change ready! So to start where we left off you'll need to read Part I first. How do we prepare the sales force for the four possible outcomes while letting them know that options 2-4 are not acceptable? There are several possible approaches and Alex Bartholomaus, who spoke with me yesterday, said he would like to see me talk about these two:

Why the Relationship is So Important to the Sales Outcome
Many people have written extensively on the topic of relationships and selling. One common topic is that people only buy from people they like and the other is how to develop strong relationships. There is nothing wrong with either of those topics but they surely miss the mark in two important areas.

The Relationship Between the Relationship and the Sales Outcome Part 2
Have you ever worked with salespeople that were so bad you thought, "She couldn't close a door!"? And have you ever worked with salespeople that were so good that you thought, "She could sell white to rice!"?

Are Your Goals SMART?
Research has shown that the most successful people are those who regularly set goals. Most people would not start out on a trip without some kind of a map or GPS navigational system on board, yet many people run their businesses with very little directional assistance. This can cause a lot of wasted time and energy, sometimes going in circles or going in a direction that becomes a dead end. You'll end up somewhere, but will it be where you want to end up?

How to Achieve Consistency on the Sales Force
I have always believed that in sales, the three most important attributes (not skills) are the willingness to do what it takes to succeed (commitment) the passion for being the best (desire), and the discipline to repeat the required behaviors and activities (consistency).

The Whiners - Salespeople Who Get Your Attention
Your top performers (real sales professionals) aren't the ones taking their time (and yours) to whine. Oh no. This stuff is the exclusive domain of the under achievers and they whine to justify their lack of success. Whining might distract you from their dismal performance and further distract them from performing the work they're supposed to be doing.

Equipment Leasing- Types and Advantages
The result is, With competition being too high- you get lower monthly rates. The best use of leasing is that it can also finance the soft costs often associated with equipment purchases, such as installation and training services.

Sales Recruiting - How Long Can You Retain The New Salesperson?
Back in April, I posted an article that was actually my third in a series on Sales Longevity - the science of predicting sales turnover. In that article I provided a link to my latest White Paper on the subject and suggested that this new science would someday become a new feature in our already cutting edge Sales Candidate Assessments. Well, that day is upon us.

Improve How Your Sales Force Sells by Phone
If your salespeople are unable to interest their prospects there is zero chance of reaching the goal for the call which, depending on the salesperson's role, could be anything from a qualified lead to a scheduled appointment to a transactional sale.

How to Close the Deal Your Salespeople Can't Close
Sometimes, when your salespeople are trying to close a sale, the deal stalls, gets put-off, or simply doesn't close. This is followed by, well, follow up, leading to more put-offs. There are many reasons why this happens but for the purpose of this article, let's simply assume that the prospect has every reason to buy and the salesperson did not do anything glaringly wrong along the way. Simply a closable opportunity that hasn't closed yet. In situations like this, there are usually two things going on:

Optimize Your Sales Force Without Spending a Dime
Enter to Win a Free Sales Force Makeover! This is a once-in-a-lifetime opportunity for a company that wants to grow more quickly.... If you can state your case effetively than anyone else, your company could win a Sales Force MakeOver worth between $100,000 - $250,000!

Bench Strength - The Key to Replacing Salespeople
When you send your replacements into the field, are your fingers crossed hoping they don't make mental errors that help competitors close business or are you confident because your replacements are better than those you replaced? Those are the two keys right there:

Recruiting Strong Salespeople - The Sales Candidate Pipeline
Recruiting Salespeople - again? Yes. I cannot write enough about this! But, as usual, I'll address recruiting from a slightly different perspective this time - the candidate pipeline. Not to be confused with the candidate pool which is simply a single component of the pipeline. Your sales pipeline should have four stages:

How to Be with Insecurity?
As an inner confidence coach, I often hear clients voice their frustration about feelings of insecurity. The inner critic is angry that they’re even feeling insecure - that they can’t get rid of that old feeling following them in places where they don’t want it to go. I understand. I, too, know about insecurity. And what I’ve learned through my years of working with this issue - within myself and with many, many people in the education, counseling and now coaching fields - is that it is natural and human to feel insecure. Everyone does - at times and usually in certain areas.

Trade Show Selling
Trade shows provide a unique but different type of opportunity to sell your products and services. Here are some tips to help you maximize your time and effectivness.

Overcome Call Reluctance - Get Your Salespeople to Prospect
By decreasing both the amount of resistance and time spent overcoming the resistance, you might be able to make it less overwhelming and therefore easier for your call reluctant salespeople to experience prospecting success.

Rejection Proof - The Science Behind Success in Sales
The stronger a salesperson is, the less likely rejection is to have a major effect. That said, there are effective salespeople who have a rejection problem but they manage it better than their less effective colleagues. There are also some very ineffective salespeople who don't care about being rejected. In fact, their lack of caring about it may even lead to their ineffectiveness since their strategy rarely includes consideration of how to avoid resistance!

5 Advantages That Overcome Inequities on the Sales Force
So let's move over to business, and sales. There are inequities there too - with territories, margins on imported versus domestic components, parts and products, various markets a company sells into, the relative size and market clout of the competition, patents and copyrights, etc. But there are advantages that companies can, but don't all necessarily have. R & D, leadership, people, product design and quality, expertise, service and support are a few that quickly come to mind. There are five areas where the sales force can develop a huge advantage over its competitors:

Top 5 Sales Recruiting Observations of 2010
Today, I'll make some observations about the sales recruiting activity taking place this summer that either reinforces some of the things I've said in the past, or modifies my original stance. In no particular order, but of equal importance:

Which Salespeople Use Bad Judgement and Burn Bridges?
You want your salespeople to get decisions instead of taking stalls, put-offs and objections. Some of your salespeople are better at this than others. I've written extensively about the difference between the required skills versus the strengths that support closing, as well as recognizing and dealing with put-offs. Today, I will discuss the difference between not getting the desired reaction or behavior, not getting a decision and burning a bridge.

More Sales Coaching Leads to Accelerated Growth
Your salespeople have the opportunity to replay their last call - one that probably had a horrible ending - and learn from it... Your salespeople can experience a live version of reincarnation every day! There are two keys that can't be overlooked though:

Sales Force Compensation - X Marks the Spot
Compensation is usually simpler than most companies make it. Most companies seem to either over compensate or under compensate on salary. Most companies tend to do the same with commissions.

10 Obstacles That Most Salespeople Can't Overcome
An average/ineffective salesperson may not be able to overcome any of the ten with the possible exception of relationship. Some salespeople, while strategically and tactically challenged, are quite good at developing relationships. Unfortunately, while a relationship is important, people won't buy if that's the only thing a salesperson brings to the table.

Top 20 Requirements - How Salespeople Can Be Better at Closing
While salespeople can get better at closing, closing is an outcome, and with the exception of real estate and banking, not really an event. When we evaluate sales forces and look at their ability to close, they may possess some of the strengths and skills that are part of the Sales Core Competency called Closing, but most of those attributes are used prior to, not during, closing time. The ability to close depends on the following 20 variables (in no particular order) that a salesperson brings to the table - or not:

10 Reasons Why Sales Commitment Has Become More Important
A comparison of selling today with selling over the past 20 years shows that selling is significantly more challenging today than ever before. Let's take a look at 10 of the factors that explain this shift in difficulty:

5 Frustrations that Derail the Sales Force
I write a lot about the things that frustrate Presidents, CEO's, Sales VP's and Salespeople. Yesterday, somebody asked what frustrates me so I attempted to tackle that question here. I'm very steady and what you see on Monday, you'll probably get on Tuesday and Wednesday too. That said, there are things that will make me eat faster or more often, and here you can read my top 5:

But I'm a Sales Guy - The Story of Motivation and Compensation
A Sales VP and his CEO were in the conference room and each time the CEO brought up a problem, we asked the Sales VP to elaborate. Each time he began with, "Well I'm a sales guy so I know this stuff..." Yes and No.

There are always options ...
If you have ever been caught in a situation where it seems like there are no options the reality is that there are always options!

Top 10 Video Blunders When Used as a Sales Aid
It should go without saying that your videos should be professionally produced and directed. The do it yourself videos made on the fly are prone to all ten of the mistakes listed above. Unless you are in the marketing, advertising or videography business, you have no business doing this yourself unless you want to give people reasons not to buy from you.

The Role of Preparation in Developing Top Salespeople
The Internet has made it easier than ever for prospects to find your company, a benefit of Sales 2.0. The upside is that your leads are coming from unexpected places and you are getting audiences with prospects you may not have found ten years ago. The downside is that this has changed the sales process, accelerated the sales cycle and in some cases, made it more difficult than ever for companies to close these new found opportunities.

Who Do You Call When Your Sales Forecast is Busted?
When your short-term sales forecast indicates that you'll come up short this period (month), what do you direct your salespeople to do in order to fill the gap?

Football's Pitch Count and the Connection to the Sales Force
Herm Edwards, currently of ESPN and formerly the Head Coach of the Kansas City Chiefs, was interviewed on WEEI, Boston's Sports Talk Radio station today. He said a couple of things that were quite compelling:

Anatomy of the Worst Sales Call Ever
It's easier to talk about some of the things he failed to do since he didn't do anything correctly. If we were to perform an analysis working backwards from the end of his (can't really call what he did a) sales process:

Lousy Salespeople and Great Salespeople - Line Item or Investment?
Lousy salespeople are a line item but great salespeople are an investment. It's actually much worse than that. The line item on your lousy salespeople is only a fraction of what they really cost. Don't believe me? Then answer these three questions:

One Hidden Gem in 10 Sales Management Challenges
The salespeople who fit the description of #5 might actually be on to something. They might be right. They're actually trying to make things better. They might even be wrong, but they're being constructive. The challenge with #5 is getting over yourself enough to listen! Here's what you can say:

How Do Companies Retain Their Under Performing Salespeople?
Yesterday, while reviewing the findings and answers from a Sales Force Evaluation with a client, the conversation turned to the possibility of replacing some of their reps. As we began to talk about the 5 factors, they wondered how they were able to retain these people who, for the most part, weren't very good and weren't a very good fit for the roles they were in. Three of the factors came up big in explaining why the tenure of their 9 salespeople:

Customer Service Neutralizes the Efforts of the Sales Force
Companies spend a lot of money on marketing and sales calls to acquire customers. Then they spend money to train and develop their sales teams to improve their effectiveness at finding and closing business. Then, because the people in charge of customer service simply don't get it, they encourage customers to walk away because they aren't wiling to address some of their customers' most basic needs.

Call Reluctance - Causes, Factors and Predictors
Historically, when salespeople have failed, has most often been because of their inability to get appointments. We are able to identify the three factors that indicate a call-reluctance problem - a malady that is career-threatening for salespeople who are expected to hunt.

Play Your Position
Learn to play to win in life - no holding back.

Sales Coaching - Are Sales Managers Any Good at This Function?
I've written extensively about sales coaching before. Yesterday, a fairly typical day, I coached 4 different sales experts and 2 clients on how to more effectively coach salespeople and sales managers. I have noticed that most sales managers believe that they're fairly good at coaching when, in reality, most of them are very ineffective at it. Why?

Great Sales Opportunities That Don't Close
If getting opportunities into the pipeline is the most universal sales challenge, then getting opportunities closed comes in a close second. I'm talking about prospects who aren't ready to say, "yes" but are still "very interested". These calls pose problems for salespeople for several reasons:

Home Staging is not a trend, it's a NECESSITY!
Home staging is just starting to gain popularity in some parts of the country. With the popularity of HGTV all perspective buyers expect a house to blow them away when they first step in to it. Staging, as the title of my article says is not a trend, it's a necessity!

Why You Should be Scared When Your Salespeople are Closing Lots of Business
Sales managers get caught up in the excitement of a closing frenzy when they should be taking a step back and asking themselves, what's wrong with this picture?

The Sales Assessment that Dave Kurlan Developed
If you have a complex technical product with a long sales cycle, would you want to use the same hiring and selection criteria used to hire life insurance salespeople who call on married couples?

6 Steps to Sales Mastery
Salespeople must evolve through six levels of development before they can consistently and successfully execute any process, concept, strategy or tactic they are trained and coached to perform. The six levels are:

Sales and Selling - Which Has Evolved More?
What I found amazed me and will surely amaze you. Ready? Salespeople have not changed in any way since the recession. The statistics are identical with one exception - the percentage of salespeople who are hitting their numbers has declined significantly. However, the skill sets have not improved despite the need for them to. And the weaknesses are just as plentiful as they were, despite the need for them to be overcome.

How to Get Business to Drop Out of the Sky
I think it's both predictable, phenomenal, and fulfilling. I'm talking about the magic that occurs when you and your salespeople leave their comfort zone and work hard to perform the very work, activity, behavior and actions that, left to their own devices, would choose not to do. Whether it's a salesperson who finally:

18 Business Trends for Your Sales Force
My guests were Mark Berezow, Gary Harvey and Rocky LaGrone. Before they handled one caller's sales force challenges (excellent stuff) , they commented on the state of business out there right now. They see:

3 Powerful Excuses for Maintaining Mediocrity in Your Sales Hiring Process
When I answered questions from the audience, the best one, in my opinion, was the most obvious. It went something like this: "If your recruiting process works so effectively, and your assessments are so predictive, and they save so much time and money and consistently identify top performers, then why don't more companies use them?"

The Importance of Pride, Self Esteem and Confidence in Selling
My guest on this week's edition of Meet the Sales Experts was Bob Sinton and we talked a lot about the importance of pride, business self-esteem and two levels of confidence:

Performance Appraisals
Ever wonder why some employees strive to do their best while others lack motivation and are just there to receive a paycheque? This is a challenge all companies face and there are solutions, but correcting poor performance requires effort by both employees and management. There are many reasons why employees don't reach their potential.....read the complete article to learn more...

Tips on taking your thought leadership campaign to market: Five – write and speak
This is the fifth in a series of six articles on how to take your thought leadership campaign to market.

Tips on taking your thought leadership campaign to market: Four - media
This is the fourth in a series of six articles on how to take your thought leadership campaign to market.

Tips on taking your thought leadership campaign to market: Three – share
This is the third in a series of six articles on how to take your thought leadership campaign to market.

Tips on taking your thought leadership campaign to market: Two - audience
This is the second in a series of six articles on how to take your thought leadership campaign to market

How to take your thought leadership campaign to market: One – strategic business imperative
This is the first of a series of six articles on how to take your thought leadership campaign to market

Your Sales and Sales Management Questions Answered - Part 2
In an article last week, I provided the post to a sales competency contest. The final question in that survey asked the participants for any sales issues they needed help with. Today I'll answer the first four of those questions below:

Sales Leadership - It's Not About the Title
We ended up spending much of the show talking about Sales Leadership and the three most predominant types we see:

5 Ways to Improve Communication in Meetings
As we all know, communciation in meetings can get out of hand. These easy tips can help your meeting to stay focused on what is important without the meeting getting sidetracked.

The Importance of Google Local
One of the most important, cost-effective, and easy ways to get exposure on Google is by taking advantage of Google Local (also known as Google Maps). This article will highlight some of the strategies to improve your Google Local results.

The Importance Of Time Management When Running A Home Business
Running a home business is not an easy task because it involves simultaneous time management on professional as well as personal fronts. Also, home business owners cannot afford to waste time like salaried employees sometimes do. This is because home business owners are fully aware of the fact that if they do not manage their time properly, they will not be able to earn enough money. In simple words, home business time management is vital because the time you spend on your business is usually directly linked with the amount of money you will make.

Home Based Business Franchise Review: MLM v Top Tier
The home based business franchise industry is teeming with offers. Daily, 'too good to be true' offers seem to bombard us every hour. The 'traditions' of both MLM and direct sales are quickly becoming archaic due to the emergence of 'Top Tier'.

Tips for Leaders on Cross Cultural Communications
Leaders and followers need to understand the nature of communication in developing a good cross communication strategy. When communicating with people abroad, you'll need to know both the strategy and structure in cultural and communication patterns. As we encounter the possibilities of wars, it appears that some international disputes could be resolved by effective cross-cultural communications.

The Time To Act is Now On Becoming a
Leadership is one of the most salient ingredients of a community that is searching for improvement. Today, potential leaders are scattered everywhere and all that's left to do is to arouse their leadership vein and let it run into their blood and become the best of who they are in whatever endeavor they would want to lead to.

Cost of starting a traditional business versus online business
Cost of starting a traditional business or franchise versus online business. Look at the different expenses that can occur with these businesses. Products that you are selling or promotion and the return on them.

Three Common Recruiting Mistakes to Avoid
At a time when so many people are looking for opportunities, one would think that it should be relatively easy to find great sales agents. But it's not as easy as it seems. In fact, there are three mistakes many of us are prone to make in selecting new agents which can cause a cascade of problems - for the team, for the company, for your business, and for the new agent.

PRODUCTS COME IN MANY FORMS, THERE IS NO NORM!
Information masters who possess a great deal of knowledge when it comes to their craft fully comprehend that product creation is only half the battle. It is imperative that one figures out how to present all of their material in a clean looking fashion so that they can come up with a product that is user-friendly. The bottom line is that you must develop something that buyers will want to purchase or you will not make any money. If the appearance of a product is worth a thousand words, it can also be worth 1000 dollars if it is put into the right hands of a product creation specialist. Since there are so many ways to present your product, the words below will merely focus on a few of the many methods available.

Making the EXCEPTIONAL Normal - Part 6 Measuring Success
If you want your team to produce exceptional results, you need performance measures to guide your and their efforts.

Do you know your organization’s “Execution Quotient”?
“Execution Quotient” or “xQ” for short – measures the gap between an organization’s goals and how well it achieves them. It’s like measuring the organization’s IQ for achieving results. Why do so many organizations find it difficult to execute their strategies and achieve results? Harris Polling surveyed 2.5 million workers to ask about this and they found the following shocking results...

Leading the Horse to Water: strategies for managing motivation
You’ve heard the old saying, “You can lead a horse to water but you can’t make him drink”. What causes one horse to step right up and drink deep and another decide to take a pass? Leaders often ask the same question when frustrated by failed attempts to motivate their people. Sometimes it works. Sometimes it doesn’t.

What is a Recession Proof Franchise Opportunity
Recession Proof franchise seems to be a phrase thats buzzing around at the moment. But what does this really mean? Is it really possible that a business can be recession proof?

Marketing Rx
The biggest marketing mistake small businesses make is using hunches to improve their business without first diagnosing their problems.

So where are all the Elite Sales Performers?
I received yet another call today from a sales manager asking me where he could find a really good sales pefomer for his business. He complained that most of the sales people in his industry had been around the block too many times and no new skills, ideas or talent where being brought into his industry. Same old people, same old things, same old results. Trouble is he is not alone and the Elite Performers you want are most likely working in other industries or markets and are not even thinking about working for you.

Sales Meetings
Have you ever sat through a pointless meeting and calculated how much of the company’s money was being wasted on individuals sitting around a table completely zoned out? Sales meetings in particular are an important tool for helping you to keep your team’s performance on track. Effective sales meetings don’t just happen, and improving your meetings isn’t just a case of ordering drinks and a plate of muffins. Successful meetings require a range of skills, a disciplined approach and an effective leader. Here are some handy tips on how to prepare for and conduct effective sales meetings so that you and your team get the most out of them.

12 steps field sales coach plan
The reality is that most sales managers do not spend enough time with their staff in a coaching capacity. Providing constant feedback and being a role model who demonstrates the right skills. Many managers today are still focusing too heavily on short term efficiency and not long term effectiveness. Development of staff through on-the-job coaching is a critical function of modern day managers but can take second place to some of the more urgent, but less important priorities.

Watch who you let near your mind
With the Sub-prime market issue in the US and its effects on countries and the world’s stock markets featuring as a daily major news item at present who can blame people for getting a bit nervous and worried about the future. You can see it with the panic selling of shares and so forth. However if we let this and other issues get to us and allow ourselves to blow things out of all proportion we can, in turn, create our own demise. Whilst it is critical for business owners and sales people to keep abreast of market changes and challenges we can let real and, more often than not, perceived threats get the better of us.

What affects your credit score?
The FICO scoring model takes into account the information in a consumer’s credit report, with different kinds of information carrying differing weights. The FICO scoring model takes into account five categories of data:

Contact vs Connection
Know the feeling when you make contact with someone and you both promise that you will keep in touch but never do? Or someone you met briefly at a function, where you exchanged business cards, calls you up asking for one favour after another never seeming to return the favour? Or others still who seem to make friends with you only to use you to get to someone else and drop you and soon as they do? Well you are not alone. These are some of the pitfalls when it comes to networking and selling.

Sustainability – the new criteria
What is your position on SUSTAINABILITY? What community improvement activities is your company involved with? These are questions, among many others, that my team and I are responding to for a Request For Proposal (RFP) document for a sales training project with a large Australian Corporation. This is the first time we have been asked to respond to these questions in a formal manner and legitimise our position on ‘sustainability’. As sales people and as business owners, not only are we being asked to legitimise our product offering, our service standards, etc. we are now required to articulate our stand on ‘sustainability’.

Don’t confuse quantity for quality, or biggest for best
Attracting and Searching for Candidates Just like sales, in today’s market you need a combination of ‘Push & Pull ‘ contact strategies for finding the right candidates for your business. Advertising alone is not likely to yield the candidates you seek. When you decide to recruit externally, the following methods are available to select from: * Advertising (On-line job boards (MyCareer, SEEK, CareerOne, etc.); Newspapers;Magazines;Radio and television) * Recruitment Agencies * Executive search firms * Viral Marketing email campaigns * University Job Boards * In-store Advertising (shop window) * Family & Friends * Your own website * Information Seminars * Search (direct contact) * Networks * On-line network groups (My space;Link Me;Linked in)

The relationship of revenue growth to your job?
Every sales person knows the relationship of prospecting to sales is critical. Without prospecting you are not likely to get a sale. We all know the relationship of sales to revenue growth is high. But how many people in your company know the relationship of revenue growth to their specific job? The sales people do. Owners do. They think about it every day.

First Impressions
Picking up from my recent posting We'll meet again... I thought it would be worth looking at how First Impressions can impact our opinions of other people and their opinions of us. In turn first impressions can affect the desire to work together or not. Have you ever regretted a time when you didn’t make a favourable first impression? Did you wish you could have your time over again to make a more positive impression? I am sure you are not alone. We can all think of a time when we messed up. As the old saying goes: ‘You don’t get a second chance to make a good first impression’.

Client Buying States
Selling can get quite confusing sometimes. Prospects or clients saying one thing and doing another. It’s hard enough that you put in all that effort and have your sale go nowhere. It might help you to know, if you don’t already, when selling that there are mainly four different Buying States. They are classified as : 1. Opportunity 2. Problem 3. Static 4. Blinkered Two Buying States show that a sale is possible. Two Buying States show that a sale may be difficult or unlikely.

Making Decisions
Several years ago I read a great book called ‘Kids Are Worth It – Giving Your Child the Gift of Inner Discipline’ by Barbara Coloroso. This book has served me very well as a parent giving me guidance in how to raise self-aware and self-disciplined children. In particular, I learnt by heart the following questions which I ask myself whenever I make decisions and in turn, have taught my children to ask whenever they make decisions. The 3 Decision Questions are: * Is it life threatening? * Is it morally threatening? * Is it unhealthy?

Daring to be Different (part 1)
Here is the first of two articles about recruiting top performing sales people and daring to do so from outside of your industry. When it comes to assessing sales and sales leadership capabilities in your business do the lines blur between the cultural morays, views and perceptions, gossip and politics and the real capabilities needed to be assessed against your actual sales strategy?

Daring to be Different (part 2)
Here is the second of two articles about recruiting top performing sales people and daring to do so from outside of your industry. Even though I have not worked as a traditional recruitment consultant for more than 14 years many of my long standing clients still talk about those ‘out of the box’ placements we made. Was it just the recruitment approach that made the difference. Well NO. What these savvy mangers is did was make sure the culture and the business could accommodate these ‘new’ types of people. They took their current team along on the journey to the new as well. Sure it wasn’t all smooth sailing but they knew what they needed to do. As we know when we bring in difference we can often cause the current people to feel uncomfortable and if not addressed they can kill off the ‘new’ way.

The Dark Side
How well can we manage ourselves, our teams and businesses in a crisis or tough times? Are our actions and behaviours putting us, our people and our businesses at risk? As leaders and managers we are on show and our actions often speak louder than our words. In challenging times this is even more evident. Under pressure cracks may appear and our leadership is put to the test. How do we cope under pressure? What happens to us when we crack? When placed under high levels of pressure, most people will rely on coping mechanisms or their strengths that help them manage in day to day activities, but due to the pressure they can actually become counterproductive tendencies. We refer to these as “risk factors” and they can emerge as our dark side.

Home Based Business - Benefits for People with Disabilities
A home based business is a great business opportunity for disabled people because a home business provides control and flexibility so that they can participate in a business of their own and have the same opportunity to succeed in business as everyone else does. They will have better control of their lives then they normally would if they were working in conventional workplaces.

Go E#$% yourself!
As a sales rep, you know better than anybody what your customers and prospects need to know. You've done your research. You know their issues, challenges and objectives. You know the value they could accrue by using your stuff. They just won't take the time to meet with you and listen! Well, maybe it's you that needs to listen up. Are they telling you to...

Why An Internet Marketing Business for Entrepreneurs Makes
The internet as a marketing medium offers several advantages to business owners over the traditional business. In this article, we will look at some of the ways business owners can benefit from using the internet as a marketing medium.

Creating an effective sales performance management system
Following on from last week’s article about managing and measuring the right things in sales, I thought it would be worth looking at some of the key principles for effective sales performance management systems. The first place to start is to align your sales performance management system and subsequent key measures to your organisation’s strategy and goals. It’s then the job of the CEO and the Sales Leader to ensure the organisation (that means everyone else who supports the sales effort) is aligned to the sales performance management system. When this dimension is in place the organisation is best placed to sustain high sales performance.

Sales is a team effort
Sales numbers and sales processes should be understood and owned by everybody in your organisation. In today’s world if you are not directly in sales you are supporting someone who is. This is why sales really is a team effort. Rather than being just about a feel good factor and great staff alignment, this has practical applications as well. For instance with the ability for customers (or anyone) to find and connect with anyone in your organisation through many difference channels (i.e. social networks, Google, etc.) the whole business needs to be sales fit.

Business Opportunity - Why The Right Domain Name?
All business opportunities require domain names as a vital component for the branding their business opportunity. A unique domain name helps to establish a strong identity in the virtual world.

Tips For Creating an Internet Marketing Business for Entrepreneurs
The Internet marketing business is surrounded with lot of myths, especially for people who have very little idea about what it comprises. They usually assume that it is too complicated or too expensive. Both these notions are wrong and your internet marketing business can be a success story only if you do things the right way.

More Mangers Are Saying: “Show Me The Evidence”
Many managers will tell you that their decisions are based on incomplete or erroneous data. This usually leads to suboptimal results. Poor management decisions are often linked to the following six issues. 1. Using obsolete knowledge (relying on previous experience) 2. Decisions based on own strengths rather than accurate analysis 3. Hype and marketing 4. Dogma and belief 5. Blind Ideology 6. Uncritical emulation and casual benchmarking

Creative Ways to Market Your Business…
Marketing your business has become more important more than ever in this tough economic climate. I constantly hear business owners cutting costs to operate on a tighter budget. One of the biggest mistakes is cost cutting marketing costs. Marketing helps bring revenues in the door and this is the last area to cut. Below are some traditional and creative ways to market your business.

Increasing Your Business Through Internet Marketing
Traditional mediums like TV and newspapers have always been out of the reach of the entrepreneurs and small business owners who operate with limited marketing budgets. In this scenario, an internet marketing business is a bright ray of hope that has been helping business owners increase their business.

Home Based Business - Lateral Thinking
Lateral thinking is a systematic approach to thinking. It teaches you to think out of the box or expand your horizons and to think creatively. Thinking laterally is a critical skill for all business owners, especially Home Based Business Owners.

Top Internet Marketing Strategies for Business Owners
If you are interested in making money online, you need to have your internet marketing strategies in place. These strategies ensure that your online marketing efforts are coordinated and planned towards achieving set goals rather than being random acts of online promotion. Outlined are four of the top internet marketing strategies that have shown to be effective for business owners.

How to sell new business meetings - the greatest secret revealed
Do you want to know the greatest secret of selling new business meetings for sales prospecting. Its really easy to do and can double or triple your effectiveness overnight. Find out what it is here....

Sales Prospecting Success - How to use Google to be a sales superstar and avoid the Gatekeeper
Are you still trying to overcome the gatekeeper or are you still getting stuck with a no names policy? Forget all those old excuses and find out how to get the direct dial number for any business contact you want...

5 Solutions to Getting a Good Night's Sleep when You have ADHD
Getting a good night’s sleep when you are an adult with ADHD is not an easy task. The reasons vary from not being able to switch your mind off to the medication you are taking. If you have trouble sleeping, then no caffeine near bedtime and no stimulating brain activities two hours before bed are all tips you are familiar with. This article addresses other strategies for a good night’s sleep.

The 5 Golden Rules of Awesome Blogging
Whenever you sit down and decide to write for your bog always communicate in plain language. Anyone who traveled to a foreign country knows that speaking the native tongue is much better that using a translator or a dictionary. In the land of the web, things are no different. Learn the "native language of the web" and all the web surfers will read and understand you better.

How to Speak With a Business Underwriter?
When speaking to an underwriter do yourself a favor and make sure you are prepared. You should know your business better than anyone else. Be positive; believe in your own cause. If you do not believe in your business why then would an underwriter extend your business credit? Help the underwriter to see the “big picture” and why you are successful. Do not ramble on and on with no purpose. We are all busy. Keep it short and to the point.

Loving Yourself First
Do you believe that loving yourself first is selfish? Discover why the opposite is true!

Life Wave: Secrets Of The Top Producers Revealed!
You can use these 6 key strategies to truly explode your Life Wave business. From mindset to marketing plans and working your LifeWave business on the internet, these are the techniques making the money for the top producers. Now you can use them too!

Business funding sources for today's business owner...
Yes and no. Yes if you have a strong personal credit score. No if you are typically under a personal fico score of 720. The banking industry has significantly tightened the credit requirements recently in the last 12 months. If you do maintain a strong credit score then you are in luck.

5Linx Scam And The Facts About It
There's something anyone who is looking at an MLM business opportunity should understand about the word scam and 5Linx scam is no different.

Establishing Family Boundaries
The word ‘boundary’ is one that we hear often these days, but it was not always that way. In fact the concept of establishing boundaries within families is a relatively new; and certainly one worth taking time to implement.

Guess What? Succession Planning is not Rocket Science
Managing your workforce more effectively than your competitors can give your organization a competitive edge. Putting the best people in the most critical positions means that better decisions are made more quickly, and this leads to better bottom line results.

How to Gain Online Recognition by Writing about Your Customers
You can gain tons of business recognition along with web traffic if you get in the habit of collecting Case Studies, Testimonials and Press Releases from some of your happier clients. In order to have fresh and news-worthy material, you'll need to collect pertinent information from your clients (stories, testimonials, impressions, stories, etc,). Use your creativity and talent to transform them into tangible and interesting marketing materials.

4 Steps to Optimize a WordPress Page For Search Engines - SEO
The pages on your WordPress site (not posts) are your most important links to the outside world. Why? Because pages change much less frequently than posts and serve as the core message of your business. If building a WordPress website is like building a house, your pages are the foundation.

3 Qualities of a Good WordPress Theme - WordPress Design
I recommend a WordPress design for all my clients with established businesses. Once you've used HTML landing pages and one-page websites to find out if there's a market, the next step is to build out more optimized and targeted web pages to attract more attention and get more traffic. This is where WordPress comes in.

7 Reasons to Use a WordPress Design For Your Business Website
I recently saw a statistic that 1% of all websites run on the WordPress blogging platform. There is good reason why that would be the case. Here are my Top Seven Reasons to Use WordPress for Your Business Website.

9 Components of Good SEO - How to Help People Find Your Service Business on the Internet
Millions of people search for service businesses every month. When they conduct those searches, they aren't looking in newspapers or ads in the hard-copy Yellow Pages. Over the last fifteen years, the Internet has become the dominant technology for local service business searches.

The Value of an Annualized Business Development Plan - & How to Create One
Do you have an annualized business development plan for the upcoming year? If not, please read on... because having such a plan can make the difference between success and failure, or possibly between a good year and a great one!

Life Success in 3 Steps
Distinguishing between those skills that fit you naturally versus those you had to work hard to develop is the key to a life of success. Having a clear plan for the specific behaviors and skills you want to develop is important.

Top Tips for Beating Procrastination when You have ADHD
Procrastination is one of the biggest complaints people with ADHD experience. There are many reasons why people procrastinate and sometimes procrastination can even be useful. However, usually procrastination doesn’t make you feel good. You feel lazy, unproductive and the thought of the unfinished task looms heavily on your mind, spoiling any enjoyment doing other activities.

Hiring a Winning Team: How Three Types of Women Entrepreneurs Put it Together
When it comes time to hire a team to implement a business’ game plan and strategy, the business owner often has to have in place her own system for creating a team that will not only carry out what she wants, but will complement her unique style and mindset. Women in business face special challenges, and as a fast-growing segment in the business world, must work harder than ever – with a great team behind them – to be successful.

TIME FOR BUDGETS BUT NO TIME FOR PERFORMANCE MANAGEMENT!
Make your performance management system work for you, or if you are still without one, implement one urgently. This means making it the driving force of your improvement plan for 2010. If you are like so many other businesses out there where by you have reduced your headcount but require more out of each member of the team now, follow this simple plan.

Employee Turnover - What is it costing you?
In today's economy it is more important than ever to avoid turnover. Turnover is extremely costly. These are the factors you need to consider when estimating what the bottom line is when it comes to calculating turnover.

I Want To Improve Your Credit Score, But You Won't Let Me Help!
Credit score ignorance is just as bad as accumulating too much debt or not paying your credit cards on time. If you don't understand how your credit report score is calculated then you can't improve your credit score. read this brief primer and learn -- How do they calculate your credit score and who are "They"?

8 Best Practices for Online Learning
Many organizations are using online learning instead of classroom based training because they believe it is more cost effective, convenient, and less time consuming. For those of us that have sat through poorly designed online learning programs, however, it can be experienced as a form of torture.

How to Check In On What You're Attracting
Techniques for shifting your thoughts throughout the day.

4 Building Blocks of an Effective Talent Management System
If you reduce all the hype about talent management systems down to the bare essentials, there are only four building blocks that matter: 1. Knowing the competencies that get results 2. Managing performance well 3. Evaluating employee potential accurately 4. Recruiting the best talent Sounds simple, but getting it right is as much an art as it is a science.

Seven Steps to Avoid Employee Lawsuits
Labor and employment disputes represent the top litigation threat to the majority of U.S. corporations, so it's no wonder that a major fear for business leaders is the fear of employee lawsuits.

Increase Profits Without Adding Resources - Part 2
Are problem employees and troublesome customers draining your energy AND wallet? Here are a few tips for dealing with both.

The Truth About The SendOutCards Scam
Here's the real truth about the SendOutCards scam and what it really means in the MLM and Network Marketing industry. Read this before moving forward with any home based business opportunity.

Impossible Achievements
Last weekend, I did something that I thought was impossible. I broke a piece of wood into two pieces with my bare hand. I was in total shock afterward, but a good kind of shock. Breaking that wood was such a stretch for me that afterward, my mind started to play tricks on me. I wondered if I did really do it. Luck for me, there was a room full of people watching me and could verify that I did actually do it. AND I have the piece of wood to prove it!

Anti-Procrastination ACTION PLAN
Life is full of exciting choices. It’s easy to get distracted and do the fun, enjoyable tasks, and leave the boring or difficult ones for tomorrow. The problem is that every day there are new enjoyable things to do and tomorrow never comes.

How to Turn a Ho Hum Day into a Great Day
A client was sitting on the sofa in my office the other day and used a great expression to describe days that are rather blah. She called them “Ho Hum” days. A Ho Hum Day is when you have done everything that is expected of you, but nothing that really makes you feel, “Wow, that was a GREAT day,” and feel good about yourself.

ADHD and Addiction
Adults with ADHD have almost triple the rate of addiction than that of adults without ADHD. Alcohol and marijuana are the most common substances used. Other types of addictions include nicotine, caffeine, sugar and street drugs.

Decisions
People with ADHD often fall into two camps. Those who make decisions very quickly and those who can’t make a decision without lots of mental anguish. If you fall into the latter group, here are five tips to help make decisions easily and with confidence.

Tax Session
We are coming to the end of tax session here in Canada. It can be a stressful and anxious time, as people with ADHD usually don’t enjoy the tasks associated with taxes. Sitting down, concentrating, organizing documentation and doing mundane tasks through the year, such as opening the mail and filing paperwork when it arrives. These tasks are often thought of as boring and mundane. Even if your intentions are really good, there never seems to be enough time to do them.

PR for Business Start-ups
If you are a business start-up or a potential start-up and you think PR is just for the big boys, then think again. If you are in business you have a public - in fact you have several - and you also have relationships with these publics - so, like it or not, you have public relations. It makes sense to have a plan to nurture these important relationships and create a positive story about who you are, what you do and how this benefits the people who interact with you. Do this right and they will value the relationship and they will spread the word for you - there is no better business than by recommendation.

Is Your PR Firm Right For You?
It’s important that you choose a public relations company that you can trust to guide your company’s communications towards realistic goals, while focusing on the specific issues your organization faces. Here are 7 ways you can tell if your PR firm is right for you.

What Makes a Press Release Newsworthy? It's all in the news angle.
Here are 10 common news angles that public relations professionals use to write a press release that newspapers actually want to pick up.

Online PR: The Key To Building Backlinks
You often hear Internet marketing professionals talk about SEO and SMO as two different monsters. What's missing in the Internet marketing community is the connection between the two. Internet marketing should be about building both online visibility and individual relationships. Online PR is the bridge between those two schools of though, and it's the key to building backlinks.

Another 15 Press Release Writing Tips For More Publicity
Press release writing doesn't have to be difficult. Following these 15 press release writing tips should make it much easier for you.

How can you make your press release stand out?
Not all press releases are created equal. If you the media to take notice there are five key elements you've must have.

When should you send a press release? Here's 25 great reasons.
When deciding whether or not to send a press release, you need a reason. How do you know if your reason is good enough? Well, here's 25 reasons that are.

Date Your Customers - They'll Keep Coming Back
There are a few rules you follow when dating your significant other. It times time to build that relationship. You work on it through open communication and true concern. The same ideas should hold true in your business relationships. Here's 6 rules for dating your customer.

Don't Be a Media Bimbo - Three Rules To Media Communications
Many waste their media exposure with empty words and antics. To actually touch the hearts and souls of your audience you should follow these three rules.

Why Is Contact Information So Important To Your Press Release?
PR professionals preach over and over that including contact information in a press release is so important. By why is it so important to ensure that at individual at your company can be reached? Here's the three reasons it's so important.

How Twitter Can Further Your Public Relations Efforts
For the the business owner, Twitter can be a powerful tool for public relations. Here's 4 key ways you can further your public relations efforts with Twitter.

How Journalists Can Use Twitter Lists
Twitter lists to organize your contacts. Here are 10 ways that journalists can use them to keep up with business professionals, public relations specialists, and other sources.

Home Stagers and Liability Insurance
Expert home stager, Staging Diva, offers advice to home stagers concerned with obtaining liability insurance for their business.

Work with Home Based Business Ideas - What Limits You
Work from home in a global marketplace can be as dangerous as stumbling into a jungle unprepared. Global marketplace has vast potential. Average working men and women, in the spirit of current entrepreneurs, are stepping up to the plate. Is it time to roll up your sleeves and start working towards mastery in your online home business?

Building an Effective Talent Management System
Your organization probably manages its cash flow very carefully. After all, if you run out of cash you are in real trouble. But how about running out of talent? Does your organization manage its talent as carefully as its cash reserves? For most organizations the answer is “NO!” In these tough economic times attracting and retaining talented employees can be your key to competitive advantage.

Asking for a Raise
Asking for a Raise

Addressing Difficult situations at Work
Difficult situations at Work

How to be more assertive at work
Assertive at work

The Dos and Don’ts of Innovation
In his book Innovation and Entrepreneurship, Peter Drucker put forward a few simple “hard-core” Dos and Don’ts to help companies become more innovative. How does your organization stack up against Duckers checklist?

Are You in or Out for Change? Building Team Spirit In a Nutshell
The inception of a team is as indispensable as creating a work of art. It needs careful planning and a lot of preparation. Here are 5 fundamental ways to build team spirit.

4 Steps To Hypnotize Your Business Prospects
As business owners, our fantasy is to be able to cause our prospective customers to do exactly what we tell them, when we tell them: buy our products, refer more business to us, increase the frequency of orders, blog about their experience with our company, etc. Many people are constantly searching for the magic system that will easily bring piles of riches to your door easily, regularly, and automatically. We love hearing about the latest get-rich-quick guru success stories and dream that maybe this guru has our missing piece of knowledge. We are ready, willing, and able to be hypnotized by their promises. Why not use this same skill to improve your own business?

How To Branch Your Business
If you’re thinking of growing your business (or increasing its revenue), focus on your business structure first. I’m not referring to your internal business organization (e.g., marketing, sales, administration, development, customer service, etc.) – I’m referring to your external business conversations.

Career Planning: How to Discover Your Dream Job
An effective job search begins by figuring out the specific criteria and values you want the job to fulfill. It may sound obvious, but before you can find the job you really want, you have to know what you're seeking.

Pricing in a Down Economy
When the economy turns sour the natural tendency is to cut prices. If you do, you're sending a message to the market. The question is "Is this the message you want to send?

Express Your Independence
Learn to love and accept yourself and "get" that you have the power to manifest any kind of life you want. This article shows you how.

The Assessment of Intellectual Functioning in the Work Environment
Most organizations need information to assist them in selecting people for jobs. A job candidate’s thinking capability is often the key to success in the current fast paced, hi-tech environment in which academic qualifications and even work experience may not be a good predictor.

Quick Tips to Decrease Stress
Life has been busy, busy, busy but good. Lots of new projects in the works and great new clients. It's definitely been a time to chunk down tasks! Yes, even I, "the life balance guru" need reminders. Living in a state of overwhelm is not healthy. I always say, you can live that way for a sprint but not a marathon! Here are some basic steps to use to move from overwhelm to calm - or at least calmer!

Maybe I really DO want to appear to be an order-taker...
Technology has changed everything. It used to take multiple face-to-face sales calls to get a prospect up to speed on the potential value of our products and services. More importantly, those calls enabled us to acquire a broad, deep understanding of their issues, requirements and problems. Now, web 2.0 makes our info available 24/7. They don't need us to learn about us. AND, they now refuse to take the time to educate us regarding what they need.

10 Ways to Keep and Attract Clients
New and not so new methods of retaining and/or gaining new clients for your business. These 10 ways will give you some ideas about how to enhance your marketing efforts and profit from the results. No matter how the economy looks like, you can always perfect your approach towards your existing client base and attracting new ones.

Overcoming Resistance to Change
Immunity generally refers to your physical well being (particularly in the current H1N1 epidemic); but Robert Kegan and Lisa Laskow Lahey have written a book that deals with psychological rather than physical immunity.

First Impressions
It is though that a “first impression” is created in three seconds. That is… one… two… three… impression created! In that tiny amount of time your appearance, body language, mannerisms and how you are dressed are all pieced together to form that impression. After that “first impression,” it can take hundreds of hours for the three second first impression to be changed. With odds like these, it’s important that that first impression is a good one.

Don’t take your frustrations out on your customers
Sales and Service roles are not for the faint hearted and can often take their toll on your good nature, your energy and your ability to deal effectively with frustrating issues, especially when you put in the effort to do the ‘right thing' by your customers and it is not appreciated, acknowledged or actioned. At the end of a long day or week dealing with lots of people, pulling together various deals, solving problems and keeping your energy levels up and being on your best behaviour, you could be forgiven for being a bit ‘short' if things don't go according to plan and something falls short of your expectations. To manage our frustrations, sales and service people can resort to all sorts of remedies.

Why Sales Coaching Really Matters
Without systematic, on-the-job coaching post a sales training program 87% of skills that were covered in the sales training program are lost within 30 days With systematic, on-the-job coaching post a sales training program the return on the sales training program is four fold. Lesson: Sales training without coaching is a cost liability rather than an investment.

Getting back to the sales basics
I don't know about you but recently I have found myself getting more and more distracted by the latest trend and fads, especially the social media phenomena. My reason for this is that I have been trying to get my head around social media and specifically, the impact on the sales profession. I like to keep on top of what is current, what is emerging, and what is still an idea. This is why I make time each week to do research as it helps me navigate my way around the present and into the future. However, I am finding there is so much to read, so much to get my head around, and so much to integrate into my business that it can take up a lot of time... and it only seems to be increasing. I read recently that 20 years ago information was doubling every 5 years, 10 years ago it was doubling every 18 months and today

5 C's of Marketing
Victory and Defeat in war depends 90% on the morale of the Army

Razban Golden Rule 3: Executive Coach's Game Plan
An Executive Coach, just like a Football or Basketball Coach, must create a Game Plan that consists of synchronized Strategic and day-to-day plans for the operation of the company. These two plans must roll into company business plan that includes market share and ROI. All three must be considered living documents and subject to change control.

Understand Intention to Build a Profitable Keyword List
Build a powerful keyword list by understanding the INTENTION behind search terms.

Data Money Online Scam
How do you know if the company you want to join is a scam?

Rethinking Cognitive Skills Testing for New Hires and Promotions
Hiring managers need to make accurate assessments about the cognitive capabilities of potential new hires and those up for promotion (e.g. handling complex information, identifying priorities, and making effective decisions). A hundred years of IQ testing has, however, distorted the image of cognitive assessment to the point where it has largely gone out of favor. No single score can reflect the complex interaction of cognitive, motivational, psychological and contextual factors that impact on thinking.

Sales Success: Do You Have the Top Qualities of the Most Successful Sales Professionals?
Relating to your prospects in the right way will make all the difference in your sales results. In this article we'll look at eight core competencies of the top 1% of all sales professionals so you can make sure you're developing these skills as well.

3 Reasons Sales Training Doesn’t Work
The fact sales training doesn’t work isn’t exactly a news flash. Neil Rackham uncovered this fact years ago. Yet sales people and business owners continue to invest millions of dollars a year on sales training in the hopes...

7 Questions You Must Ask Before Buying Sales Training
Before you whip out your wallet or sign on the dotted line there are seven questions you should ask to make certain you are making the best decision for you. After all, you wouldn’t be investing in sales training unless you expected to get real value. So...

Why Use Feedburner for Feeds
Feeds have become second nature on the internet today. Almost every news source provides a feed to grab that data. So how can you grab feeds but do it in a way that makes it simple. FeedBurner of course!

Healing Social Phobia
Do you suffer from social phobia? You don't need to stay isolated or go your whole life suffering from this debilitating anxiety. There is a way to heal!

Motivating Employees
These days, retaining your top talent may not be your biggest challenge with your staff. With these economic challenges in our midst, many individuals are happy just to be working so they can continue to support themselves and their families. However, continuing to keep your employees motivated should still be foremost in your strategic goals of running your business.

Job Descriptions
We’ve all heard someone say “It’s not my job.” Not that this portrays a very positive attitude from an employee, but have you ever asked yourself how that person know it’s not their job?

Human Resource SWOT Analysis
With many smaller sized organizations not having a full-time in-house Human Resource representative, the choice may be to outsource this function to an HR Consultant. Choosing to go this route is a wise investment. But how does one know where to start in terms of the organization’s human resource requirements? Well, complete a S.W.O.T. Analysis, of course!

Michael Moore, Capitalism, and Dead Peasants Insurance
Michael Moore's new movie shines light on corporate insurance practices called Dead Peasants Policies. Learn more about those policies here.

5 Ways To Get A Job
No more simple career advice. You're smarter than that. You deserve honesty.

Who Do You Think You Are?
The more you understand your authentic vision for yourself, the more successful you will be and the more effortless it will feel. Ask yourself these 10 questions to get started crafting your perfect vision.

What you need to know about starting home business.
Why start a home based business? Job security, time freedom, write your own paycheck, Set your own working hours, no layoffs and no downsizing to name a few. Of course, if it was that easy everyone would be quitting their current jobs to start a home based business.

Secrets to Becoming an Online Network Marketing Entrepreneur
Online Network Marketing secrets and the key strategies to become a successful online network marketing entrepreneur.

Secrets to Becoming an Online Marketing Entrepreneur
The secret key to look for when setting up an online business.

Why Companies Should Embrace Social Media Marketing
Online users are flocking to Social Media sites in their millions; "net savvy" marketers are busy looking into ways and means of capitalizing on these mass markets and are at the forefront implementing marketing strategies that are designed to be cost effective and easy to change when market dictates. The bottom line is that online and offline companies are waking up to the fact that they need to appeal to Internet users in many ways if they want to get their piece of the internet pie. In this article I look at a few of the strategies that anyone looking to get into the social media scene should consider.

Lifting the Hood of Your Small Business Engine: An Introduction to the Business Diamond Framework
Entrepreneurs need to understand their small businesses in order to fix problems and optimize their companies for greater profitability. However, when most business owners view the engine of their business, they see a complicated mess of moving parts. In this article, you will learn about the Business Diamond Framework, a strategic tool for small business success that helps business owners understand their business.

A good business opportunity for difficult economic times
When the economy is bad, what can you do? Fast food, Wally World or standing in line for the better paying jobs along with the 1000s of others? Or - maybe rethinking having your own business?

Tough Times Demand Tighter Retail Security
Every retailer has a unique set of security challenges and, in the retail world, your security challenges never end. More retailers are realizing that using perimeter and anti-virus technologies alone are not enough. As someone once said, it's like locking your doors but leaving your windows open. Now retailers must take a lot more security measures. Here are some vital strategies retailers need to take for preventative measures against retail loss...

Don't Slash Prices, Do In Store Promotions
How to get more customers in the store? These days it seems to be the question that most retailers are asking and is a much more optimum solution than the slashing of prices. Yes, buyers may be looking for bargains, but they also value a fun and entertaining shopping experience. If you provide that, the customers will come.

Is Social Networking an Effective Recruitment Strategy?
Is it high time for organizations to think on the real worth of social networking or do they still have to wait? Nowadays people are using social networking as an effective tool in recruitment. Does this mean that we should give more importance to social networking than other recruiting tools? Social networking these days is considered to be one of the most sought out solution for sourcing and recruiting employees in an organization by recruiters. However, the potential that lies in social networking still needs to be tapped to a greater extent

Collaboration- A Challenge for You
Collaboration- A Challenge for You

Doing The "Right" Thing, Just A Little Too Late
There are so many missed opportunities because we fail to act and do what we know is "right" or would be "best". Why? Maybe because we fear having to go to bat for an employee, or because we don't want to cash in our chips for that particular person, or because of our own fear or insecurity. Don't let opportunities go by.

Making The Rubber Hit The Road- "Re-Branding" HR
Description of how to rebrand Human Resources.

A Pig In Lipstick? Let's Focus On The Right Things
The key is not forgetting what you are in business to do, what your company values are, and the core competencies needed to achieve the goals of the company.

Squidoo - A Fast Way to Promote Your Website or Blog
A not so "new kid on the block" - Squidoo is a medium where you can promote your website or blog fast on the internet. Google indexes Squidoo lenses more often than your site is indexed and a presence on Squidoo will take your products and services to the front row of the internet. A serious marketer should become very active on this platform by finding their niche and write about it. There is no limit to how many lenses you create. The more the better. This article will explore the advantages of writing Squidoo lenses.

Franchise My Business UK
You have a successful business and wonder how to expand it and make the most of your winning idea and business model. This article looks at if franchise might be a viable way forward to expand and grow your business and the basic steps to go about franchising your business.

10 Secrets to Team Development
Teams must work harder and smarter than before in order to be recognized for their achievements. Right now is not an 'employee's market'... so how do "teams" build and grow and succeed?

How Powerful are your Press Releases?
A Press Release is an important element of your promotional campaign. It helps in driving traffic to your website but also in generating lots of back links and thus kicking your Google Page rank higher. As a direct result your website is selected easily by other major search engines (Yahoo, AltaVista, etc.). This article will go into the fine details of creating a successful Press Release and what it means for your business as a whole.

An Organization’s Number One Asset
The continued progress of an organization depends greatly on the effectiveness with which it develops its greatest asset – it’s employees.

Outsourcing Your Human Resource Needs by: Dinah Bailey
Many small to medium sized organizations aren’t in a position to have a full time human resource role within their company. By outsourcing this function, organizations get the support and guidance they need, when they need it, at a cost that is reasonably affordable.

Can a Manager Be Too Nice?
Managers can make or break motivation and productivity for employees. Having the right employee in a management position is crucial for any company.

Happy Barcode Invention Day
Let's celebrate the birthday of barcode that is on almost everything. To celebrate google has changed it's home page to feature the barcode on October, 7th.

The Art of Lifestyle Design: Cultivate Business Around Your Life
Are you wondering what you need to do so your business will support your lifestyle? I was. I was tired of working by the hour and lacking free time. I embraced these 5 steps, and fast tracked my life and my business to the way I wanted it to be. I re-defined and designed how I was going to spend my time. I took back control, and you can too. Here are 5 steps to design your life and business the way YOU want it to be.

5 Personality Traits of Action-Oriented People
I'm an action-oriented person. I take on big goals and go after them full force. I don't like to take too much time to plan and prepare. I believe in the "ready-fire-aim" approach to life. I'm alright with making mistakes and fixing them after the fact. I believe it builds character. In this article, I give you 5 personlity traits of action-oriented people.

Boot Camp Training for Conflict Resolution Skills
A few hours of conflict resolution training can help work groups and teams to better manage conflict levels in the workplace. Providing employees with a common conflict resolution language and process can pay dividends in maintaining productivity and morale. Eight key skills of conflict resolution are...

Email Marketing Tests to Get You Started
If you’re utilizing email marketing, you should be utilizing email testing. But it can seem complex and costly, and many small business owners aren’t quite sure where to start. If you’d like to use email testing, but aren’t sure where to start, here are 4 of the easiest tests to get you going:

Become the LEADER in your home business
Free advice on what it takes to make your home business successful and profitable.

Do You Think CEOs Flying Blind in their Executive Jets?
The Global Financial Crisis is proof positive regarding the unlimited power and potential that our business executives have. This is an immense power and potential for doing good, or bad!

Razban Golden Rule 2: Steady Giant and/or Baby Steps in Executive Coaching
Breaking Executive Coaching goals to step by step well define process can guarantee success and reduce frustration and aggravation.

Knowing When To Say YES Or NO
With so many invitations and opportunities to grow your business, make money, enhance the quality of your life, knowing when to say yes or no can be confusing and overwhelming. Learn how to make wiser choices.

Employee Testing and Assessments
According to the US Department of Labor all assessment tools used to make employment decisions are subject to professional and legal standards. For example, both the evaluation of a resume and the use of a highly standardized achievement test must comply with applicable laws. Assessment tools used solely for career exploration or counseling are usually not held to the same legal standards.

Let your feelings lead you and others
The human being is rather a 'human feeling'.

Increase Productivity and Profitability by Simply Eliminating Gossip
Do your employees gossip? Have you ever considered the financial impact to your bottom line? What can you do to eliminate it?

To Grow Your Business Requires Closing the Gap Between Sales and Customer Service
For many businesses, there is a distinct line between sales and customer service. To ensure that the sales process is executed without problems, separate departments have evolved addressing what are perceived to be sales issues and customer service issues. Yet is this really effective given the research about customer turnover, the time to earn a signed commitment and how quickly sales leads become cold?

How A NICHE Market Strategy Approach Increases Sales
Much is written about having a niche to improve your selling success. A niche is a narrow target market where there are few competitors and allows you to be the Red Jacket in a Sea of Gray Suits. Use this acronym to help you strengthen your niche in your marketplace.

5 Tips to Improve Your Sales Approach When Recognizing Prospects
How do you recognize a prospect or what I prefer to call a potential customer? These 5 tips may help both improve your sales approach and increase sales.

How to Be True to the Purpose of Professional Business Cards in Today’s Business Marketplace
What is the purpose of your business card? How does it affect your ability to increase sales? Learn if you card passes the AIDA Reading Test.

Top 5 Tips to Increase the Effectiveness of the Most Important Sales and Marketing Tool
What is the most important sales tool that you have? And more importantly, are you losing opportunities to leverage this key tools? These 5 tips will help you use that tool more effectively as well as to increase sales.

No Business Card Simply Means No Business
Have you attended a business networking event or a business conference and attempted to exchange professional business cards with another professional but he or she did not have one? What were your thoughts?

Helping Staff Recover After A Layoff
Layoffs are wrenching for companies in many ways. First, there is the sobering reality that layoffs are necessary for the bottom line. Next come the anguishing decisions about what areas to cut, followed by the unpleasant task of sharing the news. No wonder company leaders want to wash their hands of this matter once they hand out the severance packages.

10 Tips For Dealing With Employee Attitudes
Valuable tips for dealing with employee attitudes.

Managing In The New Economy
Business leaders and managers should be developing a strategy about how they will lead and retain employees who are impacted by the economic changes of the past year. Following are tips for managing in this "new economy".

Developing High Potential Employees
Every company has rising stars - the select groups of employees with the potential to one day lead the company - and most realize that these "high-potential employees" are critical to their future success. The challenge for managers lies in motivating, retaining and ultimately developing these high potentials into leadership positions. Here are some ways for you to address this challenge.

How to create Buy-in when cold calling
How to create Buy-in when cold calling

Book Review: Ogilvy on Advertising
David Ogilvy (the creative head of Ogilvy & Mather) describes in plain language in his classic book what it takes to create great advertising and lead an organization. He also includes lots of advertisements that work – with a description of why they were effective.

How we can learn Master Sales lessons
Like many people in Australia, my family and employees have been captivated by MasterChef Australia. What I love about MasterChef is that it can be seen as a metaphor for expressing our talents and being the best we can be. Given my interest in everything to do with sales, personal mastery and performance, I particularly love the parallel I have been able to draw about what it takes to be an elite master chef and an elite sales person and elite sales leader by the observation I have made in MasterChef.

Who's delivering your sales training?
You cannot fake real sales experience and sales wisdom. It is one of the professions that is the hardest to teach and train because without real life sales experience you are at risk of being seen as inauthentic. To help you make the best choice when it comes to selecting the right sales trainer let's consider the following:

What do your sales people really need to know and apply?
In today's market selling skills training does not equal product training or pressure tactics. If product training or pressure selling (the hard sell) are on the top of your sales training agenda or the only training you offer your sales people then you may want to rethink your sales training strategy. What is expected of sales people today by way of skillful thought and action goes way beyond the product or the hard sell. Let's first look at what clients want. This will then help us determine what sales people need to be able to do.

The Magic is in You
Today I want to share a little inspiration and let you know that your leaders do care about you and that they are here for you. Ok you have finally choosen your business and have found the one that is going to change your life forever Yes Great – Lets analyze that -

Light Employees’ Passion for Jobs
The door to positive and permanent change opens from the inside rather than being absorbed from the outside. Each of us has a purpose and a challenge, but we must uncover it to bring passion to the surface. Managers who ask workers what they “want” to do instead of what they “can” do are better equipped to put people in the right positions.

We Really Should....
When you hear someone say 'We should', it's a surefire flag that we're thinking in the wrong direction

Enjoying Life: How Discovering Your Natural Skills Can Keep Things Looking Up
Determining whether a particular skill you possess is natural or acquired is an important step to doing more of what you do best. Discovering and developing skills that come naturally to you brings feelings of fulfillment and joy, and a sense of greater life success.

How to use Targeted Keyword Phrases to improve your rankings
The purpose of this article is to introduce the beginner marketer to the use of targeted keyword phrases related to article writing and search engines. Search engines such as Google and Yahoo, scan all their sites looking for keywords so your site can be ranked for the people searching for information. Keywords are the words entered into that little box labeled ‘search’. I’m sure you’ve used that box to find something on the internet before.

Passion Trumps Engagement...And Annihilates Satisfaction
Employee satisfaction may not be a bad thing, but it could be a huge distraction from giving people what they really need at the core - to make a difference, to do valuable work, to count. And it could be a bad thing if it shrinks people's souls and the organization's performance. With regard to people, passion does indeed trump engagement. And it annihilates satisfaction. And really, everything else.

Competing with Big(ger) Business
How do we compete with big business? Given the size advantage, how can we win? The first key is being the right size—right for your customers, right for your market positioning, right for accomplishing your vision, mission and strategy.

The Art of Virtual Leadership - 4 Keys to Leading Remote Workers and Managing Virtual Teams
There are 4 main keys to leading remote employees. These tips for distance management will help you work more successfully with your mobile workers and virtual teams.

What makes a good franchisee?
Considering franchising as a route to self employment? Not everyone is cut out to be a successful franchisee. Nick looks at what qualities make a good franchisee and what don't. Don't miss this essential franchise reading material if you are seriously considering buying into a franchise in the near future...

15 Ways to Create High Visibility with FaceBook
Facebook can generate a lot of traffic to your site and it should be taken seriously if you intend to be active on the Social Media realm. This article enumerates 15 rapid ways to be visible on search engines by using FaceBook. It is estimated that the network will have more than 500 million by the end of next year. Shouldn't you or your business take a front row seat on this ride?

8 tips to increase bill value for every customer
How many of these 8 tips are you applying to increase sales of your retail business? These also help you in building better customer relationship increasing lifetime sales value in addition to the current bill.

I'll Try
Commitments have become something we keep if they are convenient for us.

The Missing Keys to Great Negotiation Skills
Improve your negotiation skills and drive more dollars to your bottom line. Enhance your ability to achieve your desired outcome by understanding these basic negotiating skills.

Kick-Start Your Motivation!
Procrastination and wasting time are common ailments. Avoid procrastination and make profound improvements in your business by asking yourself a few questions about your motivations.

Protect your Workplace from the Violence and Murder of Annie Le at Yale University
Employers need to protect their workplaces from instances of workplace violence. The recent murder of Annie Le at Yale University is just the most recent in a rash of incidents of workplace violence that occur daily across the country. This article helps employers learn important steps to protect against violence in their workplace. It also provides information on the warning signs of workplace violence and resources for employees that may be prone to workplace violence. Despite statistics showing huge increases in incidents of workplace violence, most employers fail to take the basic necessary steps to prevent workplace violence including having a workplace violence seminar and providing workplace violence prevention training. This article provides employers with the basic steps they can take to prevent workplace violence today.

Sales Training - Make sure you choose one that understands the stages of learning
Its important to choose a sales training company that understands how people learn and the best way to develop them at every level. If you are considering sales training then you have to read this article to find out more...

Press Releases: The Secret Weapon To Internet Marketing Promotion
PR should definitely be a part of your marketing mix. Unlike an article, which is typically your opinion or a story, a press release marks an occasion. It should be news worthy and you’ll get rejected if you make it “salesy.” It’s also a great way to position yourself as a leader and own your brand. This article will walk you step-by-step how to create a press release and how to optimize it for maximimum internet marketing promotion.

Taking the Path of Least Resistance
Doing things the easy way is what is going to make you successful.

7 Reliable Strategies to Lead and Build Your Team
Learn 7 simple steps to build team spirit and a "can do" attitude.

How to Choose the Right Online Quiz Software
Online quiz software comes in many varieties and flavors, making it difficult to compare applications. The proper online quiz software will help you improve efficiency. This article will give you some simple guidance to choose the right online quiz software.

Types of Home Based Businesses: Which One Is Right For You?
With the ups and downs of the economy the past few years, more people are exploring their entrepreneurial possibilities. With the explosion of the internet, these possibilities have become real, lucrative home business opportunities that can be implemented right from the home office, or even the kitchen table. Home based businesses come in many shapes and sizes and with the advent of the “google” era you can find both legitimate as well as questionable opportunities offered to you online. So which idea might fit your needs? How do you decide?

Internet Business Opportunity - 10 Tips - How to Set Up Your Office Ergonomical
When you own an internet business opportunity, it is very important for you to set up your office ergonomically. Ergonomics is the systematic and interdisciplinary study of human beings and their material connection with the work environment. Repetitive motions will do damage over a time a period. LNI claims are mainly from PC usage.

Why Trying Is Just Failing Without Taking Responsibility
When pitching my business opportunity I often hear “XYZ company? I tried that before, no thanks!†And therein lays the problem, all this “trying†that people do, free trial offers are the bane of our society. They’ve created a “life is a smorgasbord†culture.

Why use article marketing?
Why use article marketing in developing your online business? This is a very common question and a valid one at that. If you think about it, we understand why this question is regularly asked.

7 Best Practices for Developing E-Learning Content
Despite the current tough economy, forward looking organizations continue to invest in developing their human capital. In the past, employees were trained in the skills needed for a specific job, however in this rapidly changing business environment, cross-training can help employees to be more versatile.

DO SOMETHING!
Lack of confidence throughout an organization immobilizes and discourages, diverting energy from important tasks and wasting time and resources. To create the burning desire to win leaders must mobilize and engage the organization.

Managing Unrealistic Employee Expectations for Rapid Promotion
Some employees are "home run hitters"—hell-bent on getting to the top as quickly as possible. They want to knock the ball out of the park even before they’ve mastered base hits. To preserve their commitment and motivation these employees need a clearly defined development plan!

Employee Theft Investigation. A Practical Guide.
Employee theft is responsible for over $600B loss to business each year. This article outlines some basic information about employee theft, awareness areas, and how investigations are resolved.

When Managing Change - Understand The Grief Cycle
In 1969, Elizabeth Kubler-Ross wrote a book, called ‘On Death and Dying’ in which she described a cycle of emotional states experience by people who lose a loved one. She called this the “Grief Cycle”. The Grief Cycle is now recognized as a process that is experienced more generally by people working their way through bad news.

Check Out the “Dark Side” or Personality when Hiring or Promoting
"Commercial enterprises are rife with myriad narcissistic personalities" according to Joan Lachkar, author of an interesting little book called "How to Talk to a Narcissist". Here are some tips for recognizing the "dark side" of personality when hiring or promoting employees.

Successful Transitioning from an Individual Contributor to a Supervisor Role
The time has come. You were an employee in an organization and now you are being promoted to a supervisory position. How can you make the jump from one role to the other and still be successful? As a supervisor you now have more roles and responsibilities. Here are some tips for transitioning from an individual contributor to a supervisor.

What do Successful Leaders in Home Based Internet Marketing All Have in Common?
What is it that makes one person in home based online marketing succeed far above others around them? What do all internet business leaders all have in common as part of their daily routine? Can you follow these same techniques to improve your outcomes in your business?

4 Tips for Managing a Mid-Life Career Change
From personal experience I have found that there are only two types of people who change careers in mid life: those who want to and those who have to. And it seems that the “have to” group is in the majority these days. With this in mind, here are four-tips for people who "have to" change their career.

Can Using Twitter Make You More Efficient?
Improve efficiency using Twitter? Really? It's all about connections. Read and learn!

Psychographic Profile of an Average American Millionaire
Bullett points from the book "The Millionaire Next Door" by Thomas J. Stanley.

Demographic Profile of an Average American Millionaire
Bullet points from the book "The Millionaire Next Door" by Thomas J. Stanley.

Seven Ways to Improve Cash Flow In Your Business
Business cash flow struggles? Here are 6 ways to speed up the cash coming into your business.

Where to Find Growth Money For Your Business
Here are a number of unique ways to raise money for your struggling business.

Is Your Bank Ready to Call Your Loan?
In today business economy, financing is more difficult than ever to obtain and banks are looking for ways to increase their liquidity by shedding some of their "problem" accounts. Here is an actual story of what happened to one business owner. It will give you insight into your own banking relationship.

10 Basic Internet Traps
The Article deals with the main reasons why so many people with quality products are not able to establish the right income and speaks about standard Internet situations that present basic traps for both newbies and people who do not yet make enough money even though they have spent long time online.

How to Coach at Work
Leaderaship coaching is all the buzz at the moment and the 'in thing is to coach or be coached'. The problem is if you have decided that coaching is for your organisation but you dont know where to start, then this article will give you some food for thought and some help.

4 Tips for Job Seekers Who Are Being Interviewed
Interviewing for a job can be a nerve racking experience. The pressure of convincing an employer you are the right person for the position is sometimes overwhelming, especially in a tough economic climate like this one. But even when the competition is staunch, there are ways to WOW your potential new boss.

How To Think Like A Leader
The thought process of a leader is different from that of followers. Sure, leaders are usually very smart and have access to plenty of specialized knowledge and experience to help them make decisions; but these characteristics are not what make leaders “different” thinkers. What makes leaders different is their ability to think critically in leadership situations. Critical thinking is the key. So how does one go about thinking critically to make the right choices in leadership situations?

3 Tips For Creating Productive Teams At Work
Team work is essential for effective business. No employee, not matter how talented they are, works in a bubble. The problem with teams, however, is that they are made up of individuals who sometimes have competing ideas and personalities. These differences, in one sense, can be valuable (i.e. during brainstorming or creative sessions), but they can also lead to conflict. So how can managers put together effective, productive teams and skip all the drama?

4 Tips for Developing an Employee Handbook
Company policies are often determined in a reactionary or even ad-hoc fashion and may change to suit certain situations. This is especially true for small organizations. This is a risky strategy and may lead to unwanted litigation from disgruntled employees if they feel that they are not being treated fairly by management. It is important to set the company’s ground rules for conduct and the best way to do it is with an official employee handbook.

3 Tips for Customer Service Excellence
Customer loyalty is fundamental to business success. But just supplying customers with a quality product may not be enough to keep them coming back; companies need to go the proverbial extra mile to ensure the customer is fully satisfied- or even better, "wowed".

Succession Planning - success through coaching!
Research indicates that effective leaders are instrumental in driving improvements, retaining key talent, attracting new talent, and even in building and sustaining organisational culture...so why do so many organisations fail to maximise on the potential of their leaders given the significant role they play in ensuring business continuity and success?

Return on Investment from Coaching – Measuring Success!
Aligning HR strategy with business strategy is critical, however it is insufficient to make this strategic linkage at concept level and then embark on HR initiatives without a conscious intention to measure the return on investment (ROI) of these initiatives

Effective Leadership – the key to staff retention
The current economic climate dictates that it is now an employers market, however what will happen when the economic crisis we currently find ourselves in subsides? Are you confident that your talented employees will remain with your organisation? Or do you believe you need to act now to ensure your talent is retained in the future? Over the next few weeks we will look at strategies for ensuring your key talent are engaged, motivated and ultimately committed to your organisation and its objectives, regardless of how green the grass may appear on the other side. This week we will look at the important role leaders play in talent retention...

Cold Calling Isn’t the Only Way to Get Prospects
Not many sellers like cold calling. They may be forced into it but they go kicking and screaming, avoiding it with any excuse. Unfortunately, they think it’s the only approach to prospecting, but it doesn’t have to be that way.

Business Ideas for Beginners – Outsourced Sales & Marketing
An article looking at the benefits of outsourcing sales & marketing.

Simple 4 Step Article Marketing Formula
Article Marketing is a POWERHOUSE marketing tactic that will get you traffic back links to your personal blog or lead capture page. Focusing on your niche with the proper keywords and back links will help your website or blog get more exposure and get indexed higher in the search engines. It is a simple, very low-cost effective way to bring good, high quality and organic visitors to your website. You don’t have to be an expert writer to have an effective article campaign.

C-Level Selling Tip 4 -- Relationships with C’s Produces Business, but You Don’t Have a Relationship
Relationships at C’s and high levels are easy to attain if you know how. Let me explain.

How To On Twitter (Day 2) – Finding Followers, Managing DMs, and Automating Followers
3 How To On Twitter Steps – Day 2: (still not tweeting): 1. Repeat Day 1: Find 3 People, sift through 5 pages of their Followers to find people you’d like to Follow, and Follow. 2. Begin using TweetDeck.com for Direct Messages (DMs) 3. Begin using TweetLater.com to automate your Followers message(s).

DON’T WORRY – BE HAPPY. Entrepreneurs must ENJOY
Did you know that somewhere in the back of your mind - beneath a pile of thoughts - there is a “Happiness Contract” with a lot of small print, i.e. rules, conditions, laws, and beliefs that dictate what it will take before you'll feel happy? On closer inspection, you will also find other contracts buried in your mind like “The Success Contract” and “The Abundance Contract” and the “Love Contract.” These contracts are statements of belief which influence how much joy you think is possible and how much is just too good to be true.

"Back To School" for The Entrepreneur
The children are back in school. You can be back there too, it’s never too late to learn. We live in a knowledge-powered economy and if we're not continually upgrading our capabilities we become obsolete!. The good news is, the educational choices we make at eighteen don't need to be hard and fast choices we're stuck with for a lifetime. We now can choose to look at lifelong learning as the homework assignment that never goes away. Or, we can choose to look at it as an essential strategy for living long and living well!. How are you upgrading your knowledge and abilities? There is always more to learn and we must all strive to master more or new skills.

(11) Questions To Answer Before Starting A New Business!
What is your intention for your business? One could say to be successful and make money of course. How do you intend to do this? How does it happen? How much time will it take? Who will you become in the process of building your business? This is the important question and the answer. Let’s assume you have never owned a business yet, you really have this burning desire to work for yourself. You have done your research and decided on a business to build, yes build.

The Radical Entrepreneur
Are you a Radical Entrepreneur? See if you fit the profile...

Home Business Opportunity - The Importance of Ongoing Process Improvement
To improve your overall business strategies, you should look at integrating process improvements to optimize every aspect of your business operation.

Sales Peoples' Biggest Weakness – C-Level Selling
If you want overachieving salespeople they must know how to and be comfortable C-Level Selling. Most sales people deliver mediocre results because they lack this skill set. Learn how to put this missing major element into your salespeople.

The Thin Line Between Persuasion and Manipulation
We practice the art of persuasion every day in our businesses. We bend our audiences' beliefs through the stories and information we share, through the brand or image we create, through the sales discussions we guide so carefully. So where's the line between sales and marketing persuasion - and manipulation?

Internet Home Based Business - The Trust Factor and Credibility in the Market
Like the wise man said, "The customer does not buy your product, he buys you". This statement does absolute justice to building trust and credibility for your internet home based business.

Cold Calling Tip: Turn a Cold Call Into a Warm Call
If you use the telephone to generate new business, and you should be, then you need to know how to turn a cold cll into a warm call. This fantastic article will show you how.

Cold Calling Tips: Check Your Calling Attitude
Many people want to generate new business in a short space of time but few relish the prospect of using the phone. The main thing holding you back is your own cold calling/telesales attitude. It's costing you business so find out how to deal with it here.

Bend the Rules of Business - Use Twitter as Your Marketing Tool (Day 1)
3 Things To Do Today To Bend The Rules Of Business: And, It Doesn’t Include Tweeting: 1. Create Your Twitter Account 2. Personalize / Brand Your Profile 3. Follow and Be Followed.

What do People Buy In A Recession?
Studies have identified five key areas where people buy in a recession. You can use this knowledge in your business.

Human Connections
In order to lead a healthy, well balanced life, it is important to have some special people in your life. This makes you feel connected, loved, cared for and valued. We all need human connections to thrive and also to be the best we can be in this world. There are many qualities that make up a good friend. Here are three important ones:

Sales Management Training Tips: Sales Coaching vs. Admin?
After my last blog 5 Ways to Gauge Your Sales Managers’ Coaching, I heard from several clients. One VP of Sales loved the article and asked for copies for his Directors of Sales. Two heads of sales from different companies liked the post but did not want to send it out to their frontline sales managers because of my comment (see below) that coaching was more important than administration. Neither wants their sales managers to feel that it is OK to spend time in the field and avoid administration.

Going Virtual
Technology now enables businesses to operate virtually from almost anywhere in the world. What exactly is a virtual company and is this the right thing for your business? We'll explore the issues which virtual companies face as well as the benefits which they experience.

What if a Home You Stage Fails to Sell?
Expert home stager, Staging Diva, offers advice to home stagers concerned about what happens if a home they stage does not sell.

M is for Marketing
If you’re just starting up in business, marketing is probably the most crucial element for you. Get this wrong and you don’t have a business. Get it right and you could take off like a rocket!

Leadership Strategies: A Productivity Model
An article of 1221 listing and describing the six steps to follow to increase productivity

Do You See Opportunity or Crisis?
What if adopting a positive viewpoint changes our crisis into opportunity?

The Two-Word Secret Weapon to Effective Leadership
“Performance Management” is a term coined by Dr. Aubrey Daniels in the late 1970s to describe a technology for managing, both behavior, and results, the two critical elements of what is known as performance. As an entrepreneur and a leader it is critical in your business.

Get More Visitors in 48hrs Without Spending a Dime
If you have a website and are looking for FREE ways to drive more unique traffic to your website, I will show you in 5 steps how you increase your website's traffic within 48hrs. I've tried it and it really works.

Internet Marketing Consultant Can Help Your Business
Looking for an Internet marketing consultant to help you start your own website... or maybe ramp up an existing online business? Then you need to consider hiring an internet marketing consultant to help you get above your competitors.

Internet Marketing Specialist Can Help Your Business Grow
Whether you're just getting started or you're already extremely successful, you can always be MORE successful with an Internet marketing specialist to guide you. That's why Tamin Web Host have specialist to help you with your business needs.

Is Email Marketing Still Effective?
Why email is still one of the best legitimate ways to make money online? There are illegal and there are legal ways to make money online. Spam -- unsolicited email -- is one of the illegal methods, but don't let people tell you that spam has killed email as a communications tool.

Can't Touch dis
Every so often I run into a challenge so daunting that there is no place to hide. I was recently hired to develop a fairly simplistic pilot program that could easily be exportable to other areas of the country.

Sales Management Training Tips: Sales are down. What can you do?
I faced a similar situation in Q1 2003. As VP of Sales of a Canadian pharmaceutical organization we faced the SARS crisis. Access to our customers became limited. Hospitals and physicians were also limiting sales rep visits. Marketing started calling the sales numbers down for the year, blaming the SARS crisis. As head of sales I had few options. What I did know was that I had to utilize my resources where they were going to generate the greatest revenue. What would you do?

Competing on Price in a Down Market
When companies change their focus to customers really challenges rather than focus on sales, Sales go up as do profits.

Manifesting the Best of Both Worlds
We often don't realize how we compromise our life enjoyment by believing in limited possibilities. This is your official invite (with tutorial) to drop the constraints and enjoy the best of both worlds!

Finding Ways to Do What You Love
Once you have determined that doing something you love, being passionate about your work, is the pathway to success, the next question is "How do I figure out what I have a passion for?".

The Importance of Loving What You Do
Why is doing something that you love, so dang important? Why, because it sustains you for the long haul, of course. Well (you ask) won't my love of making money sustain me for the long haul? And (I answer) - No my friend, doing something you are indifferent to, just because it makes you rich, is not a long term success strategy.

My worst spends
On an almost daily basis, entrepreneurs are faced with the challenge of deciding what to spend on and what not to spend one. Due to our naivete or inexperience, a lot of fly-by-night operators are ready to take advantage. This article explores some sordid experiences I had, and why I would probably never spend on these things again

10 ways to get business when bootstrapping
When bootstrapping a business - resources are usually limited. So here's a 10-point guide on stuff that's worked for me, and might just work for you as well.

Life can be good after getting laid off
You received a pink slip today. After your recover from shock, you feel shame and embarrassment. You are in denial and disbelief. You feel abandoned and overwhelmed and do not want to share this information with loved ones. You rush to the safety of home and have more shameful feelings. You want to crawl in a hole and cover yourself. You finally share the news with your family and they are surprised and disappointed, as well.

Team Dysfunction? Perhaps, the Prescription is a PEP Pill!
If as a Team Manager or Human Resource Director, you find yourself shaking your head and saying "Why can't they all just get along?" Your Team might just need to take the PEP Pill! No fear, we're not talking about a "Red Bull Power Drink" for teams, rather a simple but effective employee education program developed by the Now to WOW! Faculty which fosters inter-department understanding, communications and improved customer service performance.

Do people know what you do?
I was with a business contact of mine the other day and mentioned a project that we were working on for a client of ours. To my surprise he said to me, “I didn’t know you did that!”

Top 7 Reasons Your Sales People Can’t Sell
As the business owner or entrepreneur you may get pretty frustrated because it seems like your sales people can’t sell. Naturally you want to blame them for their inadequacies.

C-Level Sales Training Tip 2 – The Prospect Seemed Interested, but the Sales Cycle Is Stalled
Learn to shorten sales cycles in this article by moving those sitting on the fence to closing.

5 things to look for when researching legitimate home based business opportunities
You've made the hard decision of starting a home based business but don't know where to start in your research, I will outline the 5 things that you should look for when researching legitimate home based business opportunities to try to save you some time in your endeavors. This list will not be all inclusive, but are things that you need to definitely look at in order to find a legitimate home based business opportunity.

Claim Your Local Listing in 19 Places
Search engines are changing. You may have noticed that any time you search for something in your area, you get more than the usual list of results, you get a map with some links next to it. Evidence suggests that creating/claiming your local listings is a good start. So here are the basic steps to claiming, creating and managing your local listing. We’re also showing you 19 places where you can do this. Most are Internet Yellow Pages sites (IYPs) and others are local directories and the search engines themselves. You don’t need an expert to help you create and claim your listings. In fact, it’s best if you do this yourself.

Pros and Cons of Starting your own Business
An increasing number of professionals from graduate to senior management level consider setting up an own business. There is a large variety of factors underlying these thoughts and tendencies. What are the pros and cons when considering a change from a "secure" employment to running your own business?

Start an Internet Business
With tens millions of people in North America hoping or planning to start a home based business, many of them will find that starting an internet business will be their most viable option. Here are the easiest set of suggestions to follow in order to start your internet business.

Get clear on your niche, claim expert status and get more clients
One of the most important things you will ever do in your business is to decide on your niche or specialism. Having this pinned down is vitally important, yet many people try to be far too general in what they offer. A clear niche can get you more clients.

Looking for an Easy Online Business Opportunity?
Well, if you are looking for an easy online business opportunity then I might as well tell you now, your chances of success are pretty slim. Sure, there are plenty of businesses out there that will tell you how easy it is to make tons of money with them. Then they will take your money, tell you to go out and promote the program and you will never hear from them again. When you get frustrated you will quit and move on to the next easy online business opportunity! Somewhere along the line you will realize that ”just go out and promote the program” is not as simple and straightforward as you have been led to believe. Sound familiar?

Maximize Your Benefit of Your Software Demo
Visual software demo has been considered a highly effective way to deliver software information clearly and concisely. Create an effective software demo to maximize your benefit.

Entrepreneurs, the Economy and Internet Marketing Strategy
No company or work at home entrepreneur can afford to lose customers, especially in a down economy, and the most economical way to keep your customer totals the same is to keep the ones you already have. Now, how do you build on that base and deliver new customers - even in hard times?

Secrets For Making the Law of Attraction Work For You
There's been a recent explosion of awareness regarding "The Law of Attraction." The Law of Attraction takes the concept that like attracts like and applies it to conscious desire. In other words, your thoughts determine your experience. If you are already familiar with The Law of Attraction you may have already begun to apply it to your life.

Create Chaos, Change & Controversy! (...or at least chase after them)
There's a new buzz-word making the rounds. Have you focused on the "trigger event" concept? Can you make it work for you?

Experience is not a substitute for the pre-call plan
Every now and then it's a good idea to re-visit one of those "everybody knows that" concepts and do a hard-nosed self-assessment regarding our personal sales performance. Always, always pre-plan every sales call, right?

Are you clueless, unsure, confident or awesome?
None of us can know everything about everything. In fact there is so much to know these days, that our level of competence in the wide range of topics we discuss with customers varies all over the place.

Take a SWOT at all your key customers
There is a reason some concepts stand the test of time. They work! The notion of analyzing customer strengths, weaknesses, opportunities and threats is one of those concepts you can't afford to ignore.

Think and act like business manager
The traditional role of sales rep as provider of information is obsolete. That role got outsourced to Google because it's a lot faster and easier that way.

The University of Sales
Is everybody on your sales team as dedicated as you are to continuously augmenting and upgrading personal knowledge and skills? There's no question that it's absolutely essential ...unless of course all your competitors are lazy and stupid.

Do you speak the universal language of business?
Communication is one of the obvious cornerstones of a successful sales career. You need to speak the language of the country where you're doing business. You need to know and understand each industry's specific lingo. You need to have a solid grip on the unique dialect of executives with different functional responsibilities. You need to be particularly fluent in the one language common to every decision-making executive.

The 'dark' side of selling - buyer beware
In the world of sales there has always been the following advice for customers and for good reason: Buyer beware Read the fine print If it's too good to be true then it is And so on. As much as I advocate for and encourage healthy, trust based, open transparent customer relationships I am fully aware of the ‘dark side' in the profession of sales. In my travels, sadly I hear of many stories about people being ripped off and taken advantage of often with no idea about what is happening to them until it's too late. All under the guise of selling.

The Hard Sell
I declare right up front that I am not, and never have been a fan of the Hard Sell. You have probably guessed that from all my previous posts. And if you ask most people about what they think about the profession of selling they will often describe something akin to the ‘Hard Sell'. Of late I have also noticed a rise in ‘hard sell' stories where people are being unnecessarily pressured to buy or sales people being pressured to sell at almost any cost. The hard times may be pushing some people to do things they wouldn't normally do like the "Hard Sell".

Count your chickens
Everyone I am speaking to, at least, are aware they are working in a softening market. Some businesses of course are counter cyclical, meaning they can make money in these tougher times i.e. outplacement firms for all the obvious reasons, but they are more the exception. If you market is softer or heading or a down turn it doesn't have to be all gloom and doom. It's true now you have to earn your real money through proactive sales practices. So with on the agenda, one of my clients in regional Australia kindly sent me a great article on "The three basic sales strategies in a softening market".

Sales Leadership, A Clear Message and a Fit Sales Force
I was talking with a number of friends about what 2009 / 10will hold for us, our families, our communities and our businesses. Without exception, we discussed the current and possible effects of the GFC (global financial crisis) on our markets and especially on our thinking and our actions moving forward. We discussed the importance of open, clear and honest communication and decisive leadership, clear goals and defining what we stand for. We discussed the fact that it would be very hard for people to make ‘easy' money this year i.e. playing the stock market, etc. No more making money by just moving money around. And that people now needed do some real work to get real revenue coming in the door. (not that some of us weren't doing that already.)

What's in a relationship?
The term ‘Relationship Selling' is often bandied about by sales managers and sales people without properly defining what it really means.I often hear "We are in relationship selling" or "We need relationship sales people" however what I do not hear being asked is: What type of relationship are we talking about? What type of relationship are we looking for? What do we mean by relationship selling anyway?

Seeing the world from your client’s perspective can make for easier sales
Each week we meet and speak with a variety of prospective and/or existing clients who have problems they need solving in our area of expertise. It is more than likely we will deal with a mix of clients: some with little or no understanding about what we really do and those with previous experience, knowledge and opinions in our area of expertise. And then there are those clients who are in between. Whatever their level of sophistication, how well we understand and identify our clients' key priorities and problems, and what they value about working with a credible business partner is crucial to developing, attracting and retaining healthy client relationships and growing sales. However, most businesses tend to view the world from their own perspective and not from their clients'. This means:

Persistence and the Honourable Retreat
Did you know: Over 50% of sales people give up at 1st contact if they get a ‘NO' from the prospect never to go back to that prospect again. At the 5th contact 7% of sales people are left to speak with the prospect to see if they can do business together. At the 8th contact there is only one sales person left to work with the prospect. Hopefully it is you. Many sales people, especially those new to sales, often take it personally when a prospect says ‘NO'. Many fail to persist and often fail to favourably position themselves to ‘leave the door open' for future contact thus limiting their sales opportunities even further.

Create your own opportunities
Just one idea can positively transform your life, career, income and wealth. As I have written before, in uncertain times, we can let the negativity of current events and others consume us or we can continue to look for opportunity. Excessive worry, however, can often cause us to lose sight of our goals and can limit our creativity and problems solving capabilities just when we really need them.

Blogging - One of the Best Internet Marketing Strategies
The Internet is changing all the time, so it's important to take advantage of the best Internet marketing strategies out there. One of them is to start a blog!Blogging will give your subscriber a chance to see how knowledgeable you are about your particle blog subject. If you are an expert, this could be a big plus for you because when people see that you know what you are talking about, they will always come to you for more advice or help.

Project Management for Internet Marketing: What Is A Project?
Creating a new web site is a project; managing that site once it's up and running is operations. Seems clear enough, right? Those of us who live in the real world know that very often it's hard to tell when the project stops and operations begins.

Housework and ADHD
When you have ADHD, one of the worst tasks imaginable is… housework. Not only is it boring and mundane, it also provides ample opportunity for procrastination and distraction to take place. What could be a two-hour cleaning spree could take all day. However, even though housework, such as cleaning and tidying, taking the trash out, etc. is not a pleasant prospect, it does need to be done, both from a health and safety standpoint, and for your mental and emotional well-being. You feel much better when you have a clean and tidy house. So how can you make it more interesting and even fun? Below is a winning formula!!!

ICE Launches Workplace Immigration Crackdown
Earlier this year, the Obama administration broke with a previous policy that targeted undocumented workers for deportation, and implemented instead a strategy to go after U.S. employers hiring illegal immigrants. In keeping with this new focus, the US Immigration and Customs Enforcement ("ICE") announced on July 1, 2009 that is has issued 652 Notices of Inspection to businesses that it suspects of violating immigration laws.

Benefits of Hiring Older Workers
By 2016, it is expected that 1 out of 3 workers will be 50 years of age or older. A labor shortage, as much as 30% by 2030, is expected as boomers continue to mature. Employers who learn how to attract and keep older workers will be able to fill the expected shortfall.

Quick Tips For Hiring In A Recession
Companies that are surviving and even thriving in an economic downturn face the daunting task of sifting through a mountain of job applications for any position they have open. Successful recruiting in this kind of economy boils down to information management. Hiring managers need to take advantage of the high supply in the job market and pull in the right people who can take your company to the next level.

Seven Steps To Downsizing
If you're like other companies that are scrambling to stay afloat in this economy, you might be considering downsizing. Letting someone go is always a difficult decision, so make sure you are acting rationally and intelligently when you're forced to downsize. Layoffs create risks for businesses. Employees may view a lawsuit as a way to minimize the impact on their personal finances. The savings you'll generate on your payroll and benefits costs may be negated by legal costs. Follow these guidelines to make sound decisions and avoid the costs of litigation.

Is Outsourcing HR Right For Your Business?
Whether you currently have a full-time Human Resources professional on board, or an office manager who is handling basic HR responsibilities, an external Human Resources consultant, such as Instant HR Solutions, can complement your existing structure or lack thereof.

Top 5 Reasons To Develop An Employee Handbook
Do I really need an employee handbook? This question comes up so many times, especially from small business owners, and the answer is YES! But the reasons may not be what you think.

Five Strategies To Reduce Your Recruiting Costs
Economic concerns are causing many businesses to look at all operating costs and find ways to reduce expenses, including the cost of finding and hiring qualified candidates. If using a recruiter doesn't fit in your budget right now, and expensive advertising is yielding so many resumes from unemployed candidates who are desperate for work that you can't manage the inflow, here are five strategies you can implement immediately to reduce your recruiting expenses and find qualified candidates.

If you could name just one marketing method…what would it be?
Small business owners often ask me if I could pick just one marketing method what would it be. Well, don’t worry I’m not going to say to you that it depends on your target market or on what you do. I really do have just one marketing method that I would pick above all others. Do you want to know what it is?

It's What's Inside That Counts
Too often, we forget that, like a spring providing a continuous stream of water, we are continuously pouring out what is inside of us. Some days, everything is fine. Other days, we wonder how we could be so far off course from the goals we want to reach. Since consistency is the key to peak performance, and consistency comes from knowledge of self and the application of our skills through awareness, it is obvious that better results can be guaranteed by knowing what is inside of us.

What If You Planned For More Laughter?
have you ever considered adding more laughter in your relationships? Read this article to discover why.

Having The Flu Doesn't Mean You Are Sick
I'm tired of the fear and hysteria surrounding colds and flus. To me getting a cold or flu is a completely natural process that helps your body to clean and detoxify...

The Power of Effective Communication
Successful communication enables people to interact more effectively with others in all areas of their relationships, both professional and personal.

Who Am I?
Want some help getting to know yourself better? Here's a little exercise that I've put together for you to help you to work through this transition.

Have More Energy At Work With These Tips To A Better Nights Sleep
US and Australian studies highlight how fatigue is impacting our quality of life and the quality of work. It is costing relationships and it's costing companies billions in lost productivity. One of the most common causes for fatigue is due to poor or inadequate sleep.Follow these hints on how to overcome the three most common sleeping problems and to get more energy back into your work and your life...

Sales Training Manual - Make Sure You Have Everything You Need
When selecting the right sales training manual, you must consider what media it is training for. Find the most comprehensive marketing and sales training, and use it. Here is what to look for...

Entrepreneurs Instinctively Find Solutions for Business Issues
Some people are born with a "take charge" attitude, others develop it over time. But all entrepreneurs, natural born or developed, instinctively choose a solutions based approach to problem solving.

Consulting Practice Tips: Delegate Weaknesses to Virtual Assistants
Do you know the business activities to focus on to build your consulting practice? Learn from my mistakes that cost me dearly when I was new, and where to put your time and effort for the maximum results. Part of the answer is doing what you do best, and finding the help you need for the rest.

The "Yeah, But......" Syndrome
Be open to new ideas and participate in the learning process inherent in seminars, training sessions and strategic retreats. Then it’s up to you as to how “rich” you become.

Credit Card Pitfalls For Business Owners
For business owners, a cancelled or expired credit card can be a very big deal. That's because business owners often set up recurring expenses to be billed to their credit cards. For small businesses, one of the most important recurring expenses is payment for the company's domain name(s). These are easy to forget about, and as a result, you may lose your domain name(s).

Sales Management Training Tips: How to Coach the Self Doubter
Meet Joe. Joe is a successful district sales manager who could work in any industry and for any company. In fact, there are many Joe’s in all companies. Each month Joe is put to the test with different sales reps he must coach to success. Joe has decided to start the year by building development plans with each of his reps. He is a strong believer that his role is to help them develop their skills and to ensure that the district achieve it’s sales numbers. With the economic downturn the marketplace is becoming increasingly more competitive. The company has had good growth over the last 5 years but there is an overall sense that the sales force is composed of many gatherers and there is a need for more hunters.

Why Don't I Have Friends?
If you are wondering why others have friends and you don't, read this article!

How to Achieve The Success That Has Eluded You In The Past- Part 2
Here is the second set of 5 powerful ideas to help you achieve the success that you want but has eluded you in the past.

How to Achieve The Success That Has Eluded You In The Past- Part 1
Most everyone wants a greater degree of success. For some people, the success that they want has eluded them. If this is you, here are 10 easy to implement ideas to help you achieve what you want. The first 5 ideas are in part 1. The second 5 ideas are in part 2. Take the time to act on these ideas and then enjoy your newly found Success!

Social Bookmarking 101 – Building Your Social Network
Still overlooking social bookmarking because you're not sure what it is or how to use it? This easy to use strategy could be the key to improving your website ranking.

Keeping the Love Alive: Maintaining Good Feelings in Any Kind of Relationship (Part 1 of 2)
In general, our culture confuses sacrifice with love, teaching us the virtue of loving others more than ourselves. So we attempt to demonstrate or prove love with sacrifice, and we get upset or feel unloved if others won't sacrifice for us. Yet sacrifice is a wheel that crushes everyone who gets on it.

The Five Stages of Partnership
All partnerships, and all relationships for that matter, go through five predictable stages. Knowing these stages is like having a map that will help you to accurately assess where you are in your partnerships, see where you have been and where you can go. This will also allow you to deal effectively with the particular concerns of the stage you are in.

How sticky are your ideas?
Every now and then I come across a book that really nails its topic. "Made To Stick" by brothers Chip and Dan Heath is one of them. Their insights into consistently creating memorable messages is must reading for anyone in sales.

There's Value, Value, Value & Value!
None of us can ever invest enough time in increasing the punching power of our Value Propositions. Ever think in terms of their ubiquity and staying power?

Value, Value Stream, Flow, Pull, Perfection
Manufacturing executives said it didn't apply to them. (They were dead wrong.) Software development executives said it didn't apply to them. (They were dead wrong.) Business & technology services executives said it didn't apply to them. (They were dead wrong.) Sales executives, managers and professionals KNOW FOR SURE it doesn't apply to them. And of course they are right. Right?

The Hawthorne Effect is Alive and Well
Genuinely good ideas have staying power, right? What if you could find a proven approach to continuous improvement with roots nearly a century old? Would you pursue it?

You can't afford to let the knowledge leak out!
The sales rep with superior knowledge is a formidable competitor. That's why you have a Sales Excellence Council in place. (Right?) And that group is charged with identifying the best and newest sales best practices and tools. (Right?)

Discipline, Opportunity Management & Value Propositions
Time again to take a look in the mirror and pick a few items to get really good at executing over the next twelve months. (Seems like maybe I've seen a few of these before!)

There may never be a better time than now.
The cold, hard fact is that for most of us, this economy has jacked up the challenge of selling more faster BIG TIME. I'll give 5 to 1 odds there are two things you wish you had already gotten done.

Creative Abrasion and the Sales Knowledge Activist
I don't know enough. Not enough about my customers & prospects, or their customers, prospects, suppliers, partners and competitors. I don't know enough about the objectives, strategies, requirements, problems or people of any of those groups. I don't even know enough about how my own products and services - either alone or combined with other products and services - can address the issues of my customers and prospects. Eeesssssshhhhh... (Guess what? You're in the same boat!)

Sales Management Training and Focus
In a strong economy just showing up to play is enough to achieve your sales objectives. In today’s economic environment sales leaders are facing sales force downsizing and poor sales rep morale. Sales reps are frustrated by longer sales cycles, dropping demand, unrealistic quotas, concerns about declining income and losing their jobs.

Marketing Your Business on a Budget
If you are on a limited budget, there are many options available to you to drive traffic to your business or personal website. However, as with any business, you will need to be consistent on a daily basis with your marketing efforts to build momentum.

Personal Guiding Principles
Without values and character strength, the challenges of life will replace short-term success with failure.

Business Writing, Effective Communication Skills Need Not Be Pompous
Phrases such as "due diligence" and "transformational change" are business writing at its weakest. Effective writing communication skills must emphasize plain English that shows respect for readers who are certain to be tired of -- and annoyed by -- paragraphs such as this one on the website of a large management consulting firm: "Projects are customized based on client needs. Due diligence services range from initial validation of targets to detailed on-site due diligence visits to the preparation of complete integration plans. Management consulting services, aimed at enhancing organizational effectiveness, are typically intensive studies that identify cost-saving opportunities and define appropriate actionable go-forward plans. Strict confidentiality is maintained for all engagements."

Overcoming Risk Aversion in Selling
The reality is all people have some aversion to risk in making decisions, how do we overcome this as quickly as possible in our sales and persuasion efforts? Here are key points.

Improving customer service at the Cashier Line in your store?
When giving change to retail customers, do NOT, as most cashiers do, hand them the receipt, coins, and bills all at once.

Basic steps to normalize recipes
Recipe Normalization is used to bring down food cost and standardizing the recipes.

Speak for Leads
Capture Leads Through Speaking Engagements

Taking Stock of What's Happening
There's a lot going on these days. People are stressed, no two ways about it. I'm observing a 'tired' group of executives whose staff are looking to them to 'fix' things. Well, no one has a magic wand, or... does everyone have a magic wand?

Learn to say “NO” and mean it!
How can you confidently respond when someone makes a request you’d prefer not to accommodate? This article shares some ideas you can use to make sure you don’t find yourself doing something you’d very much prefer not to do.

3 Strategies to Achieve an Effective and Responsive Sales and Service Culture
Do you believe that there is a distinct line between sales and customer service? Possibly that belief is keeping you or your organization from reaching that next level? These three strategies may help you change that belief and ultimately increase sales.

Harvesting For the Long Haul | Sales, Service 101
In any sphere, as in every business, people make the machines go. We buy, we sell, we make, we serve, we support, and we create. It is in doing all these things that we also provide a basic human need to interact; to know others and to be known. Loyalty, service, value, and earnings are all directly tied to our value upon the human capital, whether serving the company, or a customer of the company. Whatever it is you are selling, understand some basic principles.

The 4 Principles of a Successful Business Today
In today’s business environment it has become absolutely and unequivocally critical to drive the limited, scarce and expensive resources of an organization to the desired results, detailed are the four underpinnings for success.

A Framework for Leadership
Good leaders are made not born. Good leaders are continually working and studying to improve their leadership skills and recognize that it is a never ending process of self-study, education, training, and experience.

TAKE, SHAKE OR BREAK
Business is simple, all you have to do is TAKE, SHAKE OR BREAK. But, good Take, Shake and Break decisions and practices are essential to the continuing success of any enterprise.

The Optimistic Sales Professional
Sales is a demanding profession. Top performers know that to sustain a high level of performance, they need to keep fit and well - both physically and psychologically. An increasing body of research is showing that keeping an optimistic outlook, and having the physical energy to meet the demands of working in sales are critical to a sales person's effectiveness, success and overall well-being. Something many of us know intuitively, however it good to have it validated. Managing and overcoming setbacks is key to succeeding in anything. In sales we are tested everyday. Without a sense of optimism it would make getting up to face each day that much harder. So what is Optimism?

Same, Same but Different
I came across some research on sales motivation which seems to shed some further light on why it is important to use programs which are culturally specific to your sales peoples motivations and values. A major study of sales motivation presented at the annual convention of the Society for Marketing Advances has revealed significant cultural differences driving sales success. It has helped explain why some of the better made-in-the-USA sales management practices aren't more effective in other nations. The answers may lie in what really provides motivation for salespeople.

Broken Promises & Bagging the Competition
Nothing irks customers more than sales people overstating their capabilities and making claims and promises they cannot keep or live up to. It's the fastest way to break trust and leave customers doubting you and your business. Making grand claims with little or no substance is foolish at best. In today's networked world, many people have access to information and can check pretty quickly whether what you claim is true or not. So can you do what you claim you do?

B2B PR: How The Times Are A Changin'
The changing nature of media and how it affects the intricate balance of the PR world.

Self Employed: What Goes into Your Billable Hour?
How do you determine what hours are billable? Click here to find out what billable hours you can charge to the client and what are the overhead hours.

How Small Business Owners Can Blog for Profits
A Blog, a contraction of the term “Web log”, is a Web site, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order. Here’s what’s great about blogging:

Cutting Costs Now: 9 Hot Areas for Creative Small Business Owners
In good times and bad, it is always a good idea to look over your business costs. Keeping an eye on the bottom line means watching both the income and the expenses. Here are the hottest ideas my clients are implementing right now.

14 Ways to Collect Cash Faster
In this new era of difficult credit, cash is the life blood of your business. In this series of articles, we’ll look at bringing in cash faster, keeping cash longer, and increasing cash holdings.

Leadership Tips for the Manager Who is Too Easy
The Plant Manager was becoming increasingly frustrated. His production manager was struggling to meet plant performance targets and was not getting his team to take ownership of achieving results. The initial diagnosis was that the production manager was being too easy on his team. As with most management problems, only two or three behaviours cause the majority of aggravation and frustration. Here we examine how to help an easy-going manager achieve what needs to get done.

A Cunning Cost Cutting System for the Busy Business Owner
Smart small business owners are finding ways of cost cutting in their businesses. You don’t have to be struggling to think cost cutting is a good idea in this recession. If you want to thrive not just survive, here’s a system for cutting costs with just a little time.

Leadership Tips for the Manager Who is Too Tough
Hard-nosed, high achieving managers tend to work long hours, do the work his or her team is supposed to do, be overly critical of others and not keep everyone informed. Despite this and perhaps to some degree because of it, they get great results in the short term. Unfortunately, this type of manager is often disappointed when the team is unable to achieve the desired results. The organization loses because talented subordinates may get burned out and leave or never get the development they need to become future leaders in their own right.

Better Cash Flow – 11 Ways Small Businesses Conserve Cash
Let’s talk about better cash flow – how to hold onto and conserve the cash you have on hand. This is not about cutting expenses. This is about holding onto your cash for as long as possible.

Living a Life of Rewards with Practical Goal Setting
Mastering the principles and practices of goal setting will help you achieve the results that you desire, live up to your own expectations and rise to your fullest potential. Read on to learn about practical goal setting, discover how it will benefit you and the impact it will have on your life...

Does Your Client Pay Slow?
If your clients pay slowly, here's how to collect client pay faster and with less effort.

Increasing Services Sales in Your Business in a Recession – 12 Techniques
Now is the BEST time to be in business for ourselves! Many people are getting laid off and those that aren't are concerned they might be. Here are some ideas for increasing your services sales during this recession.

The Impact of Mental Conditioning
Discover how your thinking, mindset, conditioning and programming will make the difference in your short and more importantly long term business success. Read on to learn more...

The Very Necessary Needs Assessment
For anyone in a professional sales role that requires any degree of sophistication the skills of uncovering opportunites, identifying needs, revealing shortcomings and exposing gaps is critical. Learn what the needs assessment is and why it is necessary to your success. Read on...

What Leaders Can Learn From Dog Obedience Training
It is interesting the similarities between managing the behavior of a dog and managing employee behavior. In this article we look at communication, correction, praise, structure, repetitive learning and pack behavior and how it applies to the workplace.

Leadership Tips to Create Greater Accountability in Your Organization
Accountability becomes mission-critical in challenging times. We need everyone in our organization to take ownership of results and make things happen. Creating an environment of accountability rests with management. Based on our 22 years of experience in organizational development and leadership training, we have discovered that managers systematically remove accountability. As a result the manager themselves ends up shouldering all the responsibility and stress. Here are some practical ideas to create greater accountability in your organization.

Career Tips for High Achievers Who Are Feeling Stagnant
High achievers are prone to enter a time in their career where they plateau or stall. Perhaps promotions are not coming as fast and furious as they once did or in some cases, they have achieved every goal they have set and have run out of challenges. Achievers will ask themselves, "Is this all there is?" After striving for success, when success levels out, the feeling of advancement is replaced by a feeling of stagnation. This condition could be called Achievers Depression or Career Stall.

Leadership Tips to Maintain and Cultivate Innovation and Creativity
During challenging economic times, it is easy for business owners and managers to get themselves into a funk. Business isn't as fun when sales are soft and layoffs occur. When times are good there is a tendency to get complacent, play it safe and rake in the profits. Tough times present a tremendous opportunity to innovate and be creative. Here are some ideas to maintain your innovation mojo.

Change Is Not a 4 Letter Word
Surviving and thriving in these turbulent times means we may need to do things differently or do different things. We need to change. Here are 6 ideas you can implement immediately to get the change you want and need.

The Power of Excellence
The one ingredient that turns the ordinary to extraordinary is merely a commitment to excellence

Improving the Bottom Line With Qualification
Given all of this information, even the least experienced seller can figure where the sweet spot is - in terms of benefit, quality, risk management and price. Now the challenge is deciding what to do with the information.

Good Decisions, Bad Decisions
Why is it possible for two identical businesses in the same market selling the same products and services to the same prospects have radically different outcomes? There are two key reason; First, staff and how the employees of the organizaton do their jobs, second, the quality of the decisions being made on a daily basis. I'm not foolish enough to believe anyone is capable of making the right decision every time, but there are times when the right choice is just not that hard to identify. When those decisions face us, it is imperative we do the proper due diligence and make the RIGHT decision. This article talks about some of the core reasons bad decisions get made, and talks about how to avoid getting caught in that trap. Enjoy!

To Increase Sales You Must Separate The What from the How
Sales professionals are asked at least once if not 10 times a day, What do you do? Unfortunately, far too many share the how and not the what. Are you one of them?

Succession Leadership Today's & Tomorrow's Sales Management Challenge
Succession leadership with the forthcoming retirement of the Baby Boomers (representing the largest percentage of the workforce) is becoming a critical success factor for businesses from small to large. No where is this more apparent than in sales management.

Scout with a Plan to Increase Sales
Remember the old scouts of the West? These folks went ahead to make sure the trail was safe. Have you considered embracing this role to increase sales?

The Transition from Sales Person to Sales Manager
An article taking about the transition from Sales Person to Sales Manager

5 Sales Tips to Turn Hot Leads into Hot Sales
So how fast do you believe leads stay hot? Or would you prefer this question, how fast do you believe leads get cold?

What’s your competitive edge?
How many of us have been in business for a while and things have been going along smoothly, sales coming in, customers are happy. Then you notice that you are not winning the business you used to win.

What do clients want?
Clients don't expect to be coerced, bullied, tricked or intimidated into buying. They don't expect to be treated like an idiot by sales people who just talk at them and flash brochures or product sheets. Relationships do not work effectively if they are forced!

How to run a Sales Meeting
Have you ever sat through a pointless meeting and calculated how much of the company's money was being wasted on individuals sitting around a table completely zoned out?

Being authentic in sales
The 20th century approach of one-upmanship, although still encouraged by many traditional sales managers, seems to be slowly retreating into the shadows of the past as crude and old-fashioned. Polar opposite to the latter, but just as unproductive..

Ashamed of being in sales
Over the years I have met many sales people who are really good at selling, have all the ingredients, write great sales results and are highly valued by their companies, yet they never feel satisfied in their sales career. The afflicted sales person just feels a sense of unease and guilt about being in sales, a disquiet that never seems to get resolved.

Missed & Lost Sales Opportunities
Not enough new business coming? Sales drying up? Not making a satisfactory impact when in front of prospective clients?

Influencing vs Negotiating
It has often been said that very strong negotiation skills are critical to being a high performing sales person. However, findings from our "sales force fitness" profiling work, where we profile critical qualities for successful sales performance in many businesses, large and small, is telling a very different story.

Selling and managing are not the same
I wrote recently about sales burnout and the challenges many SME business owners have of being all things to all people including, usually, the main sales person and sales manager. Like many people, I have known that selling and managing are not the same thing. They are two very distinct jobs with different demands and expectations.

What is good selling?
Like many people, I have always been curious about what makes "great sales performance". This is a perplexing question that has been asked and attempted to be answered by many people over the years. Also, are great sales people born? (most people believe this to be true - but it's not). What does it take to be an elite sales performer, and can anyone learn how to sell well?

Burnt-out, tired, had enough?
Sales is not for the faint hearted, nor is running your own business. For those of us who run our own businesses and/or have careers in sales or sales management, we find we are often faced with stressful situations. How do we manage ourselves in times of stress?

Professional Visitor or Professional Sales Person?
I am seeing a lot of time wasted by sales staff aimlessly chatting with clients. How often are you left with the feeling that your sales people are seeing clients, but beyond the "hello" and general chat, nothing of substance is happening? I call it the phenomenon of "professional visitation".

How not to make a prospecting call
I've been selling for more than 20 years and have learnt many things by trial and error, common sense and staying aware of market conditions and how customers like to buy. There is no shortage of information out there about prospecting, sales, etc. However, I am still amazed at how people don't know how to prospect successfully, given the plethora of calls we receive at home in the evenings, with very much similar outcomes to my experience. So why do many businesses still get this part so wrong?

The huge cost of hesitation
I knew that being hesitant in the sales arena was a no-no, but I didn't know just how much business it could cost.

You can’t improve salespeople without improving sales management first
I am constantly appalled at the lack of effective sales management in companies these days. Not a week goes by in which I don't see a company make the mistake of focusing exclusively on salespeople in trying to improve sales performance. Experience has shown that sales managers are even more critical than sales people for creating durable performance change

Are we limited by our view of success?
Given that women are a vital part of our community on so many levels it got me thinking about the definition of success and how often we find ourselves bound by the very narrow paradigms of others' definitions of success.

Fix the sales force you have
Would we expect any elite sporting team to enter a competition without a clear game plan, talent plan, fitness plan, business plan and action plan? No, of course not. We expect them to be aware, organised, focused and determined to play their best and aim to win. Well, more than 90% of sales people do not follow any logical process when selling. They are often left to their own devices and simply fly by the seat of their pants, relying on intuition and hoping for the best. They often cannot articulate their value proposition or know how they compare to the competition. Nor are they clear about what activities they need to do on a daily basis to achieve sales success. Most make it up. No wonder many don't meet business owners expectations.

Exceptional Prospectors
Over the past 14 years, my team has conducted thousands of psychological assessments and interviews with both managers and salespeople about their prospecting and sales behaviours. Our research has consistently revealed that salespeople often experience their greatest difficulties, dissatisfaction, and anxiety at the prospecting stage of the sales cycle. Meanwhile, Sales Managers repeatedly express their frustration that they cannot find salespeople who are competent, confident, and motivated to prospect for new business. Prospecting requires sales people to establish contact with people who might buy your products or services. Whether it is phone, face-to-face or group prospecting, inbound or outbound, nothing gets sold until you get in front of and/or talk to potential buyers.

Creating the right sales training environment
The manager, coach or trainer who is committed to accelerating the learning process of their people must attend to creating an optimal learning or meeting environment which also includes it being safe on all levels. For learning, feedback or a meeting to take place effectively you need to create a comfortable and safe environment. For this to occur you need to plan and arrange the environment and resources you will need for your session or meeting.

Success is a moving platform
Do you have the wrong sales team delivering your sales strategy? Ask yourself the follow the questions: How has your strategy and /or market place changed recently? How have you seen the role of 'sales' change over the last few years in your industry? How do your sales people compare to your competitors? How do your sales people need to sell now? How is your product offering behaving in the market place now? Was it once exclusive and now a commodity? The definition of a ‘good' salesperson is driven by many possible needs. Those needs are a function of industry standards, changing market conditions, competition, corporate strategy and culture, personalities, past experiences, just to name a few.

Are you creating competing motivations in your sales force?
I recently met the managing director of a medium-sized software business, who asked me why would his sales people keep selling one version of their product when they had been instructed to also sell in a newer, more comprehensive version of the product. It turned out that his sales people earned more commission by selling in the older version than the newer version of his product. And the sales people made the bulk of their income from their commissions rather than from their salaries. There you have it. What makes perfect sense to the sales person does not always work for the organisation or the customer.

HALF-TIME STRATEGY SESSION for Business Success
It's July and we've already reached the half-way point of 2009. If you are serious about your business, you need to perform regular "check ups" on how it is (and you are) performing. Now is a great time to do it. Take another look at what you wanted to accomplish this year... assess your progress, and carve a more strategic path forward. This article is second-best to personally being coached by leading international business and marketing coach, Michelle Pippin. WARNING: This article isn't meant to be READ, but implemented!

Is Your Sales Message Is Sending the Wrong Message?
Successful selling is all about sending the right message. Are you making this mistake?

Let Go of What You Cannot Control to Increase Sales & Reduce Stress
Is your inability to increase sales directly related to where you are investing your resources of time, energy, dollars and emotion? Is this increasing your stress levels? Learn a quick way to regain control of your sales and your life.

Buyer's Remorse Is Not To Be Ignored
Buyer's remorse is something that no business owner wants to see. Yet, how many times are the signals for buyer's remorse ignored?

Lose This 5 Letter Word to Win More Sales
Had you ever considered that one five letter word can actually make you sound like everyone else?

How By Answering These Three Questions Can Dramatically Improve Sales Training
If you only had 3 questions to answer to improve sales training. what would they be?

Psychological Aspects of Closing the Sale
Do you or your staff have issues when it comes to closing sales and asking for commitment? This article will explain some of the primary reasons why this happens enabling you to develop a strategy to overcome this challenge!

Facebook and iTunes Applications – How You Can Use Them to Grow Your Business
The following tips will show you how to use Facebook and iTunes applications to promote and grow your business.

The Biggest Obstacle To Sales Success Is I Am Not A Salesperson
Yesterday during a conversation with an international colleague where we were discussing business and how to increase sales, I heard this dreaded comment: I am not a salesperson.

Internet Marketing Optimization Factors; Turn Your Blues Into Gold!
Launching a new online business is exciting. You have an opportunity to live the life of your dreams, be your own boss, have more time to spend with your family, travel. The dream becomes a nightmare, however, for a lot of us who invest our time and money into a new home based business, only to learn we have to be experts at online marketing.

Writing Copy for the Web
There are many web sites that can be described as ‘brochure sites’. Literally the corporate brochure transcribed into web format. So why is this wrong? Simply, because readers approach print and web communication in different ways. If I have your brochure in my hand it is because I want to read it and have allocated time to read it. Whereas on the web I am in information hunter mode; if I don’t find what I want quickly, then in two clicks I am away. The following notes may help you craft original copy to keep the reader interested and motivated to take action.

The 10 Worst Mistakes on Twitter
If you're a business-owner, entrepreneur or marketing director, you're probably interested in learning the ins and outs of using Twitter. Some of your questions may include "How can I use Twitter for my business?" or "How can I use Twitter for marketing?" Another question you might ask yourself is "How should I NOT use Twitter?" In other words, what are the most common mistakes with using Twitter? This article answers that by providing an overview of the 10 worst mistakes on Twitter. Hopefully, by understanding how NOT to use Twitter, you can eventually become a Twitter Power User.

Your work environment leaves an impression...of you
Like it or not, many do "judge a book by its cover." In many ways, our work environment is a reflection of who we are, how we work, and how we may treat others. This article addresses the work environment as well as providing tips on sprucing it up.

Building Confidence
Zig Ziglar said, "You are the only person on earth who can use your ability." We are all blessed with unique abilities, but all too often, our confidence may be challenged. This article deals with the issue of confidence and provides tips (as written from BNET) on how to build confidence in self and in those who are on your team.

No Excuses
This article visits a powerful advertisement released by Nike'. The theme of the commercial deals with excuses. A couple questions are added for small group discussion.

Business Cards From Hell
Business cards often present the first impression about you and your business. Yet many businesses continue to use incomplete, hard to read business cards that may be doing more harm than good. Here's what you need to have a business card that works for you and not against you.

The 4 Buckets for Sales Training that Deliver a Positive Return on Investment
Is your sales training not delivering the results you expected or more importantly need? Maybe you are placing too much of your efforts in only two of the four buckets necessary to deliver a positive return on investment

Give the customer more than what is asked
This article delves into the foresight and initiative shown in giving the customer more than what is asked. The customer loves it when something was provided without having to ask for it. A short small-group exercise is included.

The Seven Deadly Sins of Branding
What do Apple, Nike, Dyson and the Mini Cooper have in common? Veteran branding expert designer David Brier dissects the key liabilities in creating a world-class killer brand, seven to be exact. Citing information from the Wall Street Journal, David offers a succinct message especially useful in these times when intelligent marketing must be senior to all other efforts a business makes.

What Is the Most Effective Quality Within Your Sales Team?
Sales has always been a team effort even if you are one person team because your potential customer (a.k.a. as prospect) is also a member of your team. If you could identify the qualities of an effective sales team, what would you consider those to be?

A de-escalation technique
In our struggle for constructive communication, much frustration comes from the failure to listen. This brief article addresses this subject. A brief group exercise is included for a facilitator to carry out in a small staff meeting.

Get Up Again When You Get Knocked Down
Why do we fall down? To learn how to get back up again. I remember hearing this in a movie not so long ago. We all have our set-backs and some of us take pretty hard hits. Encouragement along the road is part of the game.

How Exceptional Customer Service in Today’s Competitive Marketplace Can Increase Sales
During good times and bad times, organizations cannot afford bad customer service. So how can businesses leverage this critical success factor?

How to Improve Sales Training Programs with this One Word
Why are good sales training programs still being used when the results are questionable at best? Possibly the major obstacle is not being identified.

Create Your Own Forum Using vBulletin or phpBB3
vBulletin and phpBB3 are the most popular and widely known online bulletin board systems used throughout the world. The following easy steps walk you through setting up forums in both vBulletin and phpBB3.

Effective Business Communication Counts On Lean Writing Skills
In a business communication world saturated with near-instantaneous electronic messages, I start with the premise that the people you're writing for are too busy to absorb massive clots of verbiage. I'm talking about numbers of words as well as the length of the words themselves. Any thesaurus can give you a multisyllabic replacement for a lean word that hits the spot. Likewise, any bureaucrat or consultant can pile jargon-choked paragraph on top of ponderous paragraph. But to what end? In a way that might not have occurred to you, effective written communication is really about tone. The best advice I ever got about business writing skills can be summed up this way: "Be yourself, warm and personal. You're writing to real people, not an organization." Another take: "Write as if you're conversing with an intelligent friend."

Sales Success Begins with Defining What You Value To Better Understand What Motivates You
What motivates you each day to increase sales? Have you ever considered what motivate you is what you value?

Simply Speaking Increase Sales By Remembering Qualified Sales Leads Are a Two-Way Street
Do you belong to a formal networking group? Not getting enough referrals? Possibly the answer is that you are traveling a way one street.

How A Simple Visual Can Determine Why You Cannot Achieve Your Goal To Increase Sales
Visualization is a great technique to create awareness about current behaviors and then to change them when necessary. Read about how using a visual of a 3 foot piece of rope can positively increase sales.

5 Must Haves to Increase Sales for Business, Executive or Sales Coaches
Would you like to increase sales for your coaching practice? Then check out if you have these 5 must haves to do just that.

How You May Be Losing Sales Because You Are Pushing Your Prospects Instead of Letting Them Pull You
Is your sales approach all about pushing your prices, products or proposals onto your potential customers? Maybe it is time to consider another, more effective one?

Does Your Sales Training Program Fail or Pass the Simple Rope Test?
Many sales training program fail the simple rope test. Maybe this is because the simple rope test is just so simple that it continues to be ignored.

Simply Speaking Why Many Sales Training Programs Do Not Produce Results
With the decline in the U.S. economy, sales training is considered to be one of the few areas within training and development that will experience increased spending. Companies now more than ever before need to increase revenues and the best way to do that is through a well-trained sales team. The bad news, beyond the economy, is that many programs do not work because they do not deliver a positive return on investment. In other words, they fail to produce the results that being:

Is Your Sales Training Demonstrating 20/80 or 80/20?
Where are you putting your sales training efforts and what are the positive, measurable results from those actions? Are they 20/80 or 80/20?

Increase Sales By Being One of the Few and Not One of the Many
Do you truly want to increase sales? Many say they want to achieve their sales targets, but the evidence is contrary to their actual behaviors. Learn how a recent challenge demonstrates how few truly want sales success.

How Sales Training Forgets This Essential Sales Tool
How well have you trained your sales staff? Possibly, you may have missed this one essential sales skill?

Two Must Have Tools To Dramatically Increase Sales
Imagine for a moment, as a sales professional, you are allowed only 2 tools to begin to increase sales. What would be your first two choices?

Sales Training Is Much More About Great Attitudes than Superior Sales Skills
Do you believe great sales is about having the best sales skills or sales attitudes? Read why Attitudes are the foundation for great sales.

In Sales You Receive What You Pay to Receive
Want to receive more to increase sales? More often than not, you probably receiving exactly what you have paid to receive.

Are You Ill from the Ain't It Awful Sales Virus?
Are you having a challenge to increase sales? Maybe part of the reason is that you have been infected with this terrible various of AIA. Curious? Read on

Extended Warranties: Sensible Insurance or Waste of Money?
Paul Champagne saved the Canadian Department of Defence more than a billion dollars over a ten-year period by "ripping up a couple thousand extended warranties", according to Maclean's magazine (6 July 2009). That's a number that's hard to argue with. So we took a closer look at extended warranties: the pros, the cons, who really benefits from them. The conclusion? Extended warranties are a very expensive form of insurance. They are a cash cow for retailers, yielding profit margins of 50% and more. The benefit to consumers is dubious, to say the least. This topic is the sixth in our 2009 white paper series: "Making every IT dollar count!" The full white papers are available on our website.

Step By Step Techniques To Build Brand Recognition And Grow Your Business
The bad news about trying to build your brand and grow your business is.... Building recognition can be one of the most difficult tasks in the branding process. The good news is.... There are many ways of building brand recognition, and they all start at do-it-yourself ground zero with you. Which means that getting the process started is entirely within your own control. So begin by fixing everything within your organization that limits the quality of your product, process or service and then work your way outwards—mending and fine-tuning as you go—toward your customers and competitors.

Equity Splits
I’ve been working with a couple of clients recently on how to give equity to other people coming into the business, and it’s definitely a recurring theme which causes a lot of debate and difficulty.

Online Damage Control: How to Stay on Top of Reputation Management
Take proactive steps today to manage your online reputation. The following website tracking tools and crisis management tools can help save your reputation and put out online fires before they start.

Are You 'Offering' Your Customers REAL Value?
Here are some of the basic elements to keep in mind when you begin to write your copy.

Customer preception of waiting
This article shares the results of a study conducted at The School of Business and Economics at North Caroline AT&T University. The report focused on the customer's perception of delay before receiving services. A small group activity is included for the purpose of discussion of what your site/department/business can do to affect customer satisfaction.

Book Review: Buy-ology
Marketing is not yet a science, which means that there’s no guarantee that “if you take this action, you’ll get this resultâ€. You may have a lot of anecdotal knowledge and strong hunches on what will get results. However, if you don’t understand how people react to your message, you are likely to be guessing.

Bad Business Profits Are Not the Way To Increase Sales
Did you ever think some business profits could be bad? Profit is supposed to be a good thing. However, during down economic times or when businesses choose not to innovate, the proliferation of bad profits is everywhere.

Revisit the Past to Increase Future Sales
Would you like more sales now than last year? Then you may need to revisit a marketing and sales skill set that was developed during your high school days even if you never took a business course.

The Desire to Increase Sales Is Reflected In Knowing Sales and Other Critical Numbers
Do you know your sales numbers along with the number of days remaining before the end of the quarter to the end of the year? Knowing your numbers is critical because your business operates in the global economy. As each day starts, means that you have just 86,400 seconds less to achieve your goal to increase sales.

The Problem With Plans
You'd change course rather than fly into a thunderstorm, wouldn't you? Even if that storm wasn't in your flight plan? Markets change, customers change, people change - plans should change too.

First Write-Off
Write offs are difficult to avoid. Most business, sooner or later, will see some expected income lost. Most of the time it is real loss, since you lost either billable hours or inventory. Although it is difficult to look at it in any good way, you may be able to find ways of making lemonade out of this lemmon.

Contractor vs. Consultant
Consultant, Contractor… is there a difference? Sometimes there isn’t, sometimes the same person can be both, even on the same engagement. However, I define the difference this way:

Is your 401(k) the best place for you to save for retirement?
There have been a lot of news reports recently about 401(k) plans becoming more transparent. This is excellent news, but it may not be the only answer that people need.

Are Customers begging you for discounts?
When a customer begs you for a discount you can simply reply with yes or no, or you can employ a strategy to address the request and reposition your offering in a more valuable light.

Harness the Power of ‘Free’ Marketing
No doubt the title of my article caught your attention! The question is - are you gaining enough attention from your customers/clients? And, do you want to maintain their attention?

How to Choose a Value Proposition
What sets your product, service and company apart from your competitors? What value do you provide and how is it different than the alternatives? Your value proposition is the foundation of your entire business and the offers you take to market. When your market clearly recognizes (and appreciates!) the value you provide, it’s easier to generate new prospects and guide them to buy. Now … what if you don't have a clear value proposition? Well, it takes more time and money to show prospects why they should choose you. And as a result, you often end up competing on price – a tough position to sustain over the long term.

Spontaneity
Adults with ADHD believe that they like to be spontaneous and creative. That is why habits are hard for them. However, I have found that when day-to-day tasks become habits, adults with ADHD thrive and there is more mental space and time to be creative.

Be on time
This article shares the sentiments of former president George Washington concerning punctuality. Additionally, there are some interesting facts concerning time and the workplace. The article includes a team exercise that may be facilitated in a small group staff meeting.

What provokes you to give back?
This article delves into a study conducted 37 years ago on what actually motivated people to provide assitance to another. Although almost four decades old, the tale is fascinating. This is quick, simple, powerful, and provides a small group discussion for small staff meetings.

Leadership Strategy - Remove The Deal Breaker to Success And Happiness
The caveat during transitions, whether personally or new directions professionally, are past beliefs and paradigms fighting against change. The inner saboteurs are in their warring gear standing steadfast to have you believe that it is safer to stay put or you will end up in a worse position. They are determined to convince you that the "right" choice is not to rock the boat otherwise you will sink!

Celebrate Your Talents
As an adult with ADHD, it is very easy to focus on your weaknesses and areas “to be worked on.” So much thought can be given to these areas that it’s easy to forget about your talents. Many adults with ADHD are humble to a fault and dismiss their talents because they come so easily. Naturally, they don’t feel they can be proud of these traits, or that they aren’t valuable. Nothing could be further from the truth. When you notice what you are good at, you can spend more time utilizing your strengths and less time worrying about your weaknesses.

Yo Adrian! You Don't Have to "Win" to be Great
Applying strategies from the Rocky movies to your business.

Writing Training, Business Communication Training, Presentation Skills Training And Instruction in Effective Communication
Writing or speaking in public, effective communication begins and ends with the "what" -- the content. Once writing training and presentation skills training help you gain confidence in that (and you will because you're an expert; otherwise, why would you be writing or speaking in the first place?), the "how" will begin to fall into place. To get there, you should take advantage of the fact that WRITING IS THINKING, learn to FOCUS ON YOUR READER OR AUDIENCE and EDIT YOURSELF SCRUPULOUSLY (quality control). Also, no matter how casually you may approach emails, that form of business communication is ubiquitous and requires the same writing skills as hard-copy memos or reports or letters. So the same three foundations of effective communication should apply when you start tapping away at the keyboard.

Tackling Barriers to change
There are a number of barriers to successful change - both in terms of implementing it and equally, if not more importantly, sustaining it. By highlighting a top 10, this article gives ideas on how to avoid failure and how to implement and sustain successful change.

Have You Got The Symptoms?
International author David Oliver defines some of the symptoms of stress

What’s the Difference Between Writing Articles & Media Releases?
Writing an article to boost your business expertise differs from writing a media release for free publicity. Find out what those differences are and how they can affect your results.

If You Talk the Talk, You Better Walk the Walk
Walk your Talk. Someone will find out when you don't. Thanks to Web 2.0 - that bullet can be shared around the world. Besides, it's the right thing to do. Keep your integrity and do what you say. You may not win all the time, but you'll win more than most.

Reviewing Your CV
Your CV has never been more important with today’s current job market. Employers are receiving enormous amounts of speculative CV’s so when yours lands on the desk of a decision maker it will need to stand out just to get you to the interview stages. Employers will make very quick decisions from the first impression your CV makes, the only objective of your CV is to get it noticed and gain an interview.

The value of assessment & constructive feedback
This article demonstrates the significance of being measured and receiving beneficial analysis on individual performance.

Honoring your promises are highly profitable
This article provides a demonstration of the impact of honoring one's spoken commitment. It is designed for a facilitator to use in a staff meeting.

2009 Cold Calling Checklist
If we listen to the media, 2009 is shaping up to be a tough year. People are losing jobs and homes and businesses are struggling. A tough economy, however, does not mean that no one will ever buy anything or that no business at all will be done in 2009. What it does mean is that business owners and sales professionals will need to adjust tactics to survive: They will need to become more proactive and more efficient at finding new opportunities.

How to Use Scripts to Ensure Consistency in Customer Service
Is your first reaction like that of my clients - scripting doesn’t work, scripting is too artificial, scripting doesn’t take into account different personalities? I’ve heard just about every excuse as to why scripts won’t work; but, as I wean my clients onto the idea and they see their bottom line increasing, converts are made. Here’s how to get started.

Think Link
How to Stop Order-Taking & Satisfy Customers by Selling What They Need

Writing Tip: A Strategic Advantage that Begins at the Keyboard
When composing emails, you are much more productive if you think and write from the reader's perspective. This simple solution is easier said than done. An officer in charge of a U.S. Navy Shipbuilding facility calls this fundamental change a "force multiplier." He personally models this approach and coaches his staff to do the same – because the benefits are both immediate and significant.

Writing Tip: The harmful effects of Rambling Rose
Most people use what we can the Rambling Rose writing process. They type as they think through the content. When people do this, there are predictable outcomes for the writer, the draft and the reader.

Writing Tip: Follow basic email etiquette for greater productivity
Poorly written emails today suffer the same consequences as poorly written memos and letters of earlier times. So, when writing emails to your colleagues and clients, remember to create a professional image by following these simple guidelines. As you do, you will help others meet important deadlines and keep projects on target.

Writing Tip: Avoid worn-out clichés in your closing sentence
To clearly communicate a deadline, timeline or schedule for what needs to get done, avoid worn-out clichés in your closing sentence.

Writing Tip: Five ways to make it easy for your readers
You are more productive when you prominently position your bottom line up front. This writing tip is easier said than done. Here are five things you can do to make your emails and other documents easy to read—and write!

Writing Tip: Use a forecasting subject line
When you want your emails to get things done, begin with a forecasting subject line. This simple step will turn your readers from passive to active. It often determines whether your email gets read or not.

What are you doing...outside of the office?
This article challenges one to be cognizant of conduct immaterial of our whereabouts. This is designed for a facilitator to use in a staff meeting.

Go ahead. Ask for help.
This article shares the results of a study on the theme of asking for help. This is designed for facilitator's use in a staff meeting.

Cold Calling in the 21st Century: The New Rules, Part I
In terms of direct marketing, cold calling is actually one of the most targeted, efficient and effective ways to reach potential customers. Nothing beats having a real conversation with a prospect.

It’s the Holidays!
Prospects make appointments and conduct business before, during and after the holidays, just as they do at other times throughout the year.

Person First Language
Frank Barron said, "Never take a person's dignity: it is worth everything to them, and nothing to you." (thinkexist.com) This can begin as early as how an individual is addressed. This article provides a reminder on adressing other individuals as people rather than labels. The article is designed for a facilitator to include in a staff meeting.

The Ultimate Formula for Success
While some people sit around wishing for a better life, there are a few who will go out and create exactly what they want. Success isn't a magical or mystical experience. Success is created by applying specific principles that have worked for thousands of years and still apply today. This article will share the principles of the Ultimate Success Formula

How to stay positive in a negative professional environment
Nothing affects employee morale more insidiously than persistent workplace negativity. It drains the energy of your organisation and diverts critical attention from work and performance. Negativity occurs in the attitude, outlook, and talk of one employee, or in a crescendo of voices responding to a workplace decision or event.

Course Correction
It takes a huge amount of time and energy to get a team off the ground with a project or strategy implementation. Its definitely a great undertaking to get to the point of implementation. Knowing how much time this takes, do you consider any necessary course corrections along the way?

"Bottom-line" Culture vs. a Healthy One?
Since the mid-90's, research has shown that when people love their job and get great value out of the experience, productivity and profits are up, turn-over and burn-out are down. In fact, I recommend organizations consciously use fun as a cultural expectation, because it will increase employee and customer retention/relations, motivate individuals/teams, and ultimately improve overall productivity.

Are Sales Cycles A Thing of the Past?
Sales cycles, sales steps, sales effectivenss, CRM, sales performance. Stop thinking sales cycle and start thinking customer buying process.

What's That Prospect Thinking?
Even the young gun sales star is in danger of becoming a dinosaur if they fail to reexamine their sales approach. The presentation that earned you a trip to Madrid two years ago may land you on Monster.com next year. Can you morph your presentation and sales strategy?

7 Tips to Overcome Cold Callin Jitters
Think of cold calling or telemarketing as having meaningful conversations where you may be able to add real value to a client. If you don't ask, you don't know! Also people can't love you/your service if they don't know about you!

15 Presentation Tips to Convert your Sale
How to Present your Ideas to Buyers How you present yourself and your ideas to a potential buyer will depend on the venue, occasion and number of people you're presenting to. There are also some differences between presenting to one and presenting to a panel/group.

Why You Need To Use A Professional Email Marketing Tool For Your Business
Email marketing is alive and well, thank you very much. IF it's done correctly. Learn why all email marketing services are NOT created equal, how you can avoid being labeled a spammer and how to deploy set it and forget it strategies that will automate your sales process. Here's what it takes to bring your email marketing efforts to the next level.

Sales People..."How's It Going?"
Bosses would like to be your friend, but when they ask how it's going do you know what they are asking for?

Holding Effective One on One Sales Coaching Sessions
Coaching sessions are the most important duty of a sales manager. How you go about delivering a coaching session will define your leadership. Get your mind right! Are you there to help, or are you there to catch someone doing something wrong? Remember "Cool Hand Luke"? Boss: Sorry, Luke. I'm just doing my job. You gotta appreciate that. Luke: Nah - calling it your job don't make it right, Boss.

‘6 things you MUST-DO to ensure your family survives a job loss’
Nobody takes pleasure in suddenly becoming unemployed. Just the ‘prospect’ alone can be very overwhelming and stressful. Often the worry or anxiety comes from feeling you have no control over the situation. This is partially true, you may not be able to control what your employer does but you can control to some extent how it will affect you and your family. The reality is, no one’s job is really secure but a layoff doesn’t have to be the end of the world. The key to survival is to be prepared, especially with regards to your finances. Here are some things you can do in advance of being laid off:

Nine Ways to Guarantee Business Failure
Discover the nine "sins" business owners commit that lead to their own business failure... including how the Law of ACTION assists the "Law of Attraction"... how (and where) sales are made... and more down and dirty business truths. This quick article is built on Michelle's own experience and that of her clients, but greatly assisted by wisdom found on the back of a Starbucks cup AND the first man to profitably combine RATS and FOOD.. the founder of the Chuck E. Cheese empire! Enjoy!

Virtualization: A Small Business Perspective
Virtualization is Gartner's Number One strategic technology for 2009. It's become almost a no-brainer for large companies and data centres. But does it make sense for small and medium businesses? The answer is yes, no, or maybe! That depends on whom you ask, and what you need. This topic is the fourth in our 2009 white paper series: "Making every IT dollar count!" The full white papers are available on our website.

What If You Hate Long Sales Copy?
You've heard using a long copy sales page will increase your small business' sales and help you land more clients--but what if you groan every time you come across one on the internet? I'll confess, I used to hate long copy too until two factors that changed my mind. Read on to find out what they were--as well as three ways to create a sales page you'll like..that creates results you'll love.

Hard Times
Everyone faces hard times in life. Bad stuff happens to everyone so eventually your number is going to come up. Although we do whatever we can to prevent trouble, some of it is simply the unfolding of our lives. The challenge for all of us is to accept life’s blows as part of our journey, learn from them, and emerge stronger, wiser, and more capable. The main thing is to avoid unnecessary drama about the hard times that drags you down a path of misery.

Book Review Publishize ~ How to Quickly & Affordably Self-Publish a Book That Promotes your Expertise By Susan Daffron
If you've been considering writing a book, now is the time to do it. We are living in the information age and if you have knowledge, share it.

Job Adverts – how to write attractive ones
Writing great and successful job adverts is a real skill so we offer you a few pointers to make the most of your recruitment drive and attract the best possible candidates. Keywords are crucial for online searches but also include benefits you offer as an employer. This may set you apart from your competitors.

What job? What career?
Considering what job and career path you want to follow can be a potentially daunting decision. Careers advisors and even friends can help with this though ultimately you have to make the choice. This article will help you in considering these employment options and coming to a decision.

Interviewing Techniques - Finding your New Recruit
The most crucial part of the recruitment process is the interview stage. You’ve advertised and made the most of the tools at your disposal and assuming you have a great list of potential employees how do you proceed? We offer some practical tips for recruiters on interviewing.

In-House Training – Getting to 99% attendance
Here’s how to get your training attendance up saving you both time and money and at the same time building your reputation as an in-house training department.

Revenue Progression in the Midst of Recession
The world has changed. And that means there's no such thing as business as usual. In responding to the demands of this economic downturn, you've probably had to cut back on resources and spending while trying to maintain the status quo as you wait for the situation to stabilize. However, this is not a time for you to simply retrench in order to survive. Find out what you need to do...

Marketing Secrets Of A Mail Order Maverick
This is my third review of a Joseph Sugarman book (previous reviewed: Triggers: 30 Sales Tools You Can Use To Control The Mind… and Television Secrets for Marketing Success).

Evaluating your recruitment process
Getting recruitment right first time saves money, time and much angst. Continually evaluating your recruitment process is how you will achieve this. This article tell you how.

Responding to Job Adverts
You’re looking for a new job or even a new career and an application jumps out of the page to you. How do you make sure that every step you take after that is working towards securing you the new employment you so desperately desire?

Finding a job on the internet
When looking for a new job the internet is an obvious place to start. There are plenty job boards and recruitment agencies to choose from. Here we offer some great tips to assist you succeed in your job search.

Career Search – Ask yourself ‘What Can I Offer?’
When seeking a change in career the most crucial question to ask yourself is, what do I have to offer a new employer? Consider your work history as a whole and identify the transferable skills you’ve learned in an effort to put yourself ahead of other potential jobseekers.

Getting An Outside Look
Working with a team over time can create "group think" and rob the ability to be objective. Soliciting feedback from the outside can help overcome this. Read this article to find out how.

INNOVATIVE APPROACHES TO INCREASE YOUR DIRECT MAIL EFFECTIVENESS
Innovative approaches to increase your direct mail effectiveness by getting creative.

Digital Branding is Great ... But Don't Forget The Strategy!
It has come to my attention recently that many clients are getting frustrated with all the "Social Media experts" because they forget about the strategy. You cannot be enamored with "doing something just to do it." Please remember that e-mail campaigns, Twitter updates, Facebook pages, blogs, and any other digital marketing tool is just that ... a tool ... a vehicle to further your engagement with your consumer. One thing everyone needs to remember: you can't forget the strategy.

Can't We All Just Get Along?
Studies have shown that the negative effects of workplace conflict can reduce team productivity by as much as 50 percent. Most people would agree that in our increasingly competitive global marketplace, anything that gets in the way of productivity is a serious issue. Conflict in and of itself is not a problem. Rather, it is the negative byproducts of unresolved and mismanaged conflict that are the problem. Unresolved interpersonal conflict can escalate and manifest itself in such ugly behaviors as backstabbing, gossiping, withholding information, judging, and undermining. This article looks at the most common cause of conflict and offers advice on how to respond when you find yourself in a conflict situation.

Liven up eLearning course to engage learners with funny quiz
Making good eLearning courses is a developing art. A funny quiz can energize almost any content and produce powerful new understanding for your learners. Integrate funny quiz into eLearning course is an easy way to capture the attention of learners and make your course memorable.

Successful Entrepreneurs - Know How to Grow Your Business, but Need a Push?
Often, successful entrepreneurs fail to implement their own great ideas and strategies, ones they know would take their business to higher levels of revenue and profits.

Interview Questions To Find The Peak Performing Sales Rep.
Use an interviewing process to narrow the field of candidates from 100 down to 4, but ask this one question to identify the candidate that will most likely become one of your peak performing sales people.

RETAIL SALE BOOSTER MODEL (RSBM)
What is Retail Sales Booster Model all about? The RSBM needs a deeper understanding of the RCSM first, so that the base of all retail problems can be addressed. read on.

Wanting To Start An Online Business? 6 Important Steps To Get You Started
Due to the need to have a better work-life balance and work from home; or to earn extra cash, a lot of people are now searching for ways to make money online. Today, online businesses are very trendy. Although it is a very appealing concept, a lot of people just do not know where to start.

Tips for Writing Effective Emails That Get Results for Your Online Business
These days, email addresses are abused. People send unsolicited emails for all sorts of things from some illegal bank transactions to offers of clearly criminal scams. As a result of this huge abuse to the email system; it is now difficult to get legitimate business messages delivered. Internet Service Providers have taken radical actions to put in place strong spam filters. A lot of people now have measures in their email systems where some messages with some selected words or phrases are completely filtered out.

Tips For Success In Internet Marketing
The internet is very dynamic, and in order to succeed, you need to be well informed and up to date with the various techniques of marketing on the internet.

Starting Out? – Main Common Niches For Your Home Based Business
More people are now looking for ways to make money online with a home based business. For those starting out, it can be very challenging to actually decide the type of home based business to start.

Starting an Internet Home Business? 5 Basic Ways To Create Your Online Presence
Some people who are starting their internet home business do not know where to start. You have heard about starting an internet home business and making money online. Maybe you have decided what you want to do, maybe sell products or affiliate marketing. But how do you actually start the networking activities and creating your presence on the internet?

Starting A Home Based Business? – Avoid These 6 Costly Blunders
A lot of people would like to start an internet home based business. However, many people do not know where to start. Starting a home based business can be overwhelming and confusing for the inexperienced. The fact that there are a lot of ‘business opportunities’ on the internet does not make it any easier.

Taking the first step – “Connecting business with Social Media”
Here is a brief update as to what I have been up to over the last few weeks. I have just received formal approval to proceed with a Social Media program for one of our products. The program is centered around developing a presence on Facebook through the creation of a product page and an application. Twitter will also be used to stream updates between Facebook news feeds and Twitter.

Online Business Success: Attracting Ideal Advisory Board Members
Are you consistently getting free customized business advice from industry leaders? Read this article and learn strategies for attracting expert advice for your business.

Online Business Success: Advisory Board Primer (Part I)
Would you like to have industry leaders give you FREE business advice on a regular basis? Read this article and learn all about the power of advisory boards.

Online Business Success: Leveraging LinkedIn
Are you utilizing the power of LinkedIn to increase your business referrals? Read this article and learn nine ways to power up your LinkedIn account.

Online Business Success: Is Your Professional Brand Magnetic?
Does your online business have a brand that is magnetic? If you answered anything other than yes, read this article to learn exactly how to create a magnetic brand for your online business.

Online Business Success: Does Your Business Have a Marketing and Sales Machine?
Do you have a systematic way to attract leads into your online business funnel? Are you sales associates use a proven script to convert "clicks to clients"? Do you have a sales team? If you answered no to any of these questions, you do not want to miss this article!

Dealing with Blind Spots
This article deals with learning how to avoid blind spots by helping a client or team member gather all the necessary information they need for the task at hand.

Entrepreneurship Part 1
The entrepreneur is the key person to the successful development of any business. He/she is the person who perceives the market opportunity and then has the motivation, drive and ability to mobilise him/herself to meet the requirements. Innovative skills – Not an “inventor” in the traditional sense but one who is able to carve out a new niche in the market place, often invisible to others.Professional risk-taker. To succeed means taking measured risks. Often the successful entrepreneur exhibits a step-by-step approach to risk-taking, at each stage exposing him/herself to only a limited, measured amount of personal risk and moving from one stage to the next.

What Happens When You Try to Hard To Sell?
If you are in an industry that has been impacted by the recession, and you are doing everything possible to continue to bring in revenue, then you are working twice as hard, twice as long and twice as smart. If not, you are probably failing right now. Twice as long is plenty obvious. Twice as smart means planning the strategies and tactics you'll use for each opportunity. But what about twice as hard? Is that working twice as hard today and tomorrow or is that working twice as hard with every prospect?

Too much work - is it ever a bad thing?
Variety is the spice of life

10 Ways to Better Manage & Motivate Your Sales Team
Ten great strategies for elevating your success as a sales manager and motivator

Tough Times Sales Strategies: Part 2. 15 ways to Generate New Business NOW !!!
Fifteen strategies to generate new business NOW !!!

Tough Times Sales Strategies: Part 1. Selling More to Existing Customers
Low-cost strategies to boost sales to existing customers during challenging economic times.

Is Your Networking Not Working?
Learn the 5 principles for effective networking that builds business and drives revenues.

Focus Groups are for Lipstick, not Technology
You're launching a new product, so of course you test your messages with customers. After all, you want to make sure your customers' mouths water (and their wallets open) when they hear your story. More than that, you want to get to know your target market; learn to think like them, speak like them, understand how they react to your story. So you decide to run a focus group. That's what everyone does, right? Wrong. In my humble experience the high technology market does not lend itself to focus groups.

Thinking about Selling Your Business? - Some Quick Tips
Follow these tips for a successful business sale or merger and you'll be rewarded with a higher business valuation, a better buyer, tax savings and a more successful deal outcome.

Discover the Power of E-Book Marketing for your Website
E-book marketing is powerful in itself. Discover the power of words and realize the potential increase of profits by using e-book marketing to promote your website. You will be amazed at the results!

7 pointers for success in a franchise
This article gives you seven pointer on how to succeed in your own franchise business.

80/20 Principle in Entrepreneurship
To work effectively and profitably in business our 20% input of work should yield 80% output. 1. Where is the 20% input in your daily work either at home or in business that returns 80% rewards? 2. What has to happen in your business to pay attention and focus on that best 80% return? We should act on what inspires us. Sometimes unknown to ourselves, there is a power in us greater than our resistance. Because of this we should feed our inspiration and starve our resistance. Do not rob the world of what you have to share.

Should I Franchise My Business
It is an important business decision whether or not a company should indeed franchise their business model. This article will provide some guidelines on how this can be accomplished.

'So What?' Marketing
The simple fact is that marketing is not about you and your technology or business. It's about your customers and how your company or solution can help them be successful in their business. Asking the 'So What?" question from your customers' perspectives - then using those advantages as the platform for your marketing messages can make the difference between grabbing audience attention and keeping it, or losing them before you ever get a chance to communicate.

Sales Process Should Fit Buying Stage
Sales Process Should Fit Buying Stage

Media Buying: Tips and tricks for buying television advertising time.
Buying television advertising time can be more than a little tricky.

Dare to be a Rebel – Daring to be Yourself
I believe there is a "rebel" quality within each of us that is shut down by voices from the past telling us to keep quiet, don't make so much noise, children should be seen and not heard, don't rock the boat, your idea sucks, you'll never make it, and on and on about how to live and be happy based on our learning experiences.

Why Improve Your Communication Skills?
Ask yourself these questions. The answers you generate may surprise you.

Franchise Registration States
The franchise world is divided into registration and non-registration states. This will affect your franchise development program.

Franchise Operations Manuals
Franchisors are required to provide their franchisees with an operations manual, outlining how the business may be successfully operated.

Franchisor Best Practices
Once your franchise program is under way, you will want to work to improve the quality of your system. Here are some best practices that you should consider.

Exhibiting at a Franchise or Trade Show
You can build your business by exhibiting at franchise and trade shows. Here are some suggestions when you decide to exhibit.

The Cost of a Franchise Offering
There are initial and ongoing costs to a franchise program. This article summarizes each and gives an idea of what the franchisor can expect.

Franchising Can Be a Legal Money Machine
Franchising is a unique income producer, that with a successful offering, and produce above-average income.

The Weakest Link
There is a weak link in every business. This article will help you to identify the weak link and eliminate it from your business. After reading this article, your business will take a giant step to the next level.

Smart Branding for the Smaller Enterprise
Build your brand Big Time . . . not with a Big Budget . . but by providing Big Benefits to your clients. Think Small Before Thinking Big . . . and concentrate on Building Better Relationships.

Top-10 Secrets of: Sustainable Small Business Growth
The - absolute - undeniable - must have - rockbottom - can’t do without - believe it or not - Top-10 Secrets of Sustainable Small Business Growth In good times or bad

Okay I'm On Twitter
Tools to help you maximize Twitter

Book Review: Selling The Invisible
Selling The Invisible is packed with tips and insights on how to market your business services. Harry Beckwith claims that most marketing advice is based on a product marketing model, most of which doesn’t apply to service businesses.

What Comes First? Ready..Aim..Fire?
No doubt the phrase “ready..aim..fire” has been drummed into your head as the right way to do things. But is it really?

Franchising - Great Expectations
It is vitally important to seek advice when purchasing a franchised business. Do not try and go it alone. The cost associated with seeking advice will potentially save you money in the long term. Seek advice from experienced franchise advisers. Do not be nervous to ask about their experience in franchising.

Construction & the M&A Market (under $25 million revenues)
A brief informal update of the status of the construction merger and acquisition market or business brokerage market as of the Spring or Summer of 2011. We conclude that the business brokerage or business sale market for construction companies, including engineering firms, electrical, plumbing, and mechanical contractors, is improving but still slow. Read for details.

Your E-Mail Name Could Hurt Your Career Advancement
What do email addresses like "Pookie Bear," "Hot Mama," and Sexy Stud" have in common. They could all hold up your advancement or even stop you from being hired.

20 Ways to NAVIGATE to Higher Conversions
A site's navigation structure is extremely important in providing a rich, friendly user experience. Well designed and implemented navigation assists in the process of helping visitors identify sections and pages of the website that interest them and then in moving them in that direction. If you're able to implement a solidly developed navigation system on your site you'll also be providing strong visual cues to the depth of content you have available. This alone can be an immediate first-impression indicator of trust.

Reciprocal Links Are Still Not Dead
A while back there was quite a bit of scare mongering going around the SEO industry about how reciprocal links were dead. I had a potential client once tell me that so-and-so-big-name-in-the-SEO-industry told them that reciprocal links were dead. I've said this before and I'll say it here again. There is nothing wrong with reciprocal links. And here is the proof.

The Best Damn On-Page Optimization Process Checklist, Period
I like to create systems for everything that I do and SEO is no exception. While not every aspect of search engine marketing can be programmed, categorized or easily referenced, the bulk of the work can at least be outlined into a handy check list.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Franchising as an Alternative to an IPO?
An attorney aske me if I offer franchise development as an alternative to an initial stock offering. Interesting. In response I wrote this article.

Pushing for Profits with a Capital P
I’ve had plenty of freak out moments about money during my fifteen year adventure as a coach. It doesn’t matter that I teach and breathe the ins and outs about the Law of Attraction, I still get ticked off when I can’t produce the results I need and want.

The 13 Most Powerful Words in Marketing
Powerful words, combined with powerful, well written, benefit-packed copy is the best formula for guaranteeing powerful results from your marketing campaign.

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