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listen Tagged Articles
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Leadership Assessment #12 – Listen Deeply
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| There are hundreds of assessments for leaders. The content and quality of these assessments vary greatly. You can spend a lot of time and money taking surveys to tell you the quality of your leadership. There are a few leading indicators that can be used to give a pretty good picture of the overall quality of your leadership. These are not good for diagnosing problems or specifying corrective action, but they can tell you where you stand quickly. Here is one of my favorite measures. It is the ability to listen deeply. |
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Heed the Dalai Lama -- and Fortune Magazine
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| The Dalai Lama says:
“One can be deceived by three types of laziness:
the laziness of indolence, which is the wish to procrastinate;
the laziness of inferiority, which is doubting your capabilities;
and the laziness that is attached to negative actions, or putting great effort into non-virtue.”
I really like this quote because it drives home an important point about personal responsibility and becoming an outstanding performer. The Dalai Lama doesn’t let us off the hook by saying, “I didn’t think I could do it.” Instead, he says that doubting our abilities is a form of laziness. That’s some tough love!
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Conversation Skills for Success
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| Successful people are competent. Dynamic communication is an important key success competency. If you want to become a dynamic communicator, you have to become a good conversationalist, clear writer and effective presenter. To become a good conversationalist learn to listen well. Listening, like a lot of success advice, is just common sense. Show the other person you are engaged. Focus on understanding, not on rebutting points with which you don't agree. Don't get distracted by words that trigger your emotions. Ask clarification questions to ensure you understand what is being said. Repeat what you've heard. |
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How do you honor your feelings?
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| Why do you think it is important to know what you are feeling? Do you take notice of what your body is trying to tell you or do you bypass your emotions, allowing your head to rule the day? Do you think other people's feelings are more important than your own?
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Establishing Trust – How to Build Relationships and Make Them Work For You
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| After all that has happened in this economic turmoil it is no wonder that we all have become a little cynical. Building trusting relationships becomes more difficult for everyone. What are three things you must do to establish good relationships when you are networking? |
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10 Ways to Differentiate Your Customer Service & Make Your Clients Actually Feel Valued
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| Provide high-quality customer service to ensure loyalty of your current customers and also capture the attention of your future customers.
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Can You Hear Them Now
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| What happens when you get the overwhelming urge to act on an idea? Do you pay attention when the same scenario keeps presenting itself? Do you make leaps when all indications are pointed to the fact that it is the right time? |
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6-and-a-half rules for victory
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| Need your help. Here are 6.5 rules for victory in your selling routine- you get to complete the list! |
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Learning to Think Powerfully Like the Masters
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| Do you find yourself wondering why your life is what it is? How is it that some folks seem to get whatever they want, while you seem to be stuck in a rut? Have you been asking how to turn your life around? |
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What Did You Just Say
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| We all know the classic amusing explanation of why you should not assume, because it makes an "A* * of U and Me", but assumptions can be much more serious. An assumption can make way for hurt feelings, misconceptions, and resentments. When we make assumptions we completely de-emphasize another person's feelings for the sake of filling in the blanks that exist in our own minds.
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Why You Absolutely Do Need PR To Succeed
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| Whether you want to launch a PR campaign for your company or not, you owe it to your business, so do it. If you’re going to spend time, money, blood, sweat and tears launching your service or your product, it makes no sense not to do everything you can to effectively market your company and reach your target market. If you’re running a small business, you don’t have the marketing arm of an Apple, or IBM or GM to do your promotional work for you. You’re either trying to handle your marketing in house, or you’ve brought on a PR firm or media relations consultant to handle your marketing for you. However you’re approaching it, you need to be truly media savvy to be effective and reach your customers, prospects and clients. |
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23 Tiny, Easy Tips to Use at Networking Events
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| People do business with people they know, like, and trust. People refer people they know, like, and trust. Think about what makes you know, like, and trust others. Then take that laser focused intent with you to every networking event you attend. You’ll have more fun, expand your influence and become more successful. What could be better? |
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The Power of Listening
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| Getting the other person to talk is one of the greatest keys to success there is.
No matter what you do for a living.
You get the other person to talk by being a listener.
I spend 90% of my coaching sessions listening to my clients.
Asking questions.
Understanding.
I spend 90% of the time I am selling, asking the questions and listening to the prospect.
What about you? |
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The Top 10 Reasons Why Salespeople BLOW Sales!
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| This month, I find myself taking inventory of some of the things that I have learned throughout the year in my various projects and engagements with sales teams and business leaders. As many of you know, I do a lot of training on "Top 10" lists in my teleseminars and live events. In these, I often identify and explain the Top 10 things that Top Sales Professionals do in specific areas to constantly and consistently win business. In my observations over the past year I have seen many reasons why salespeople (and thus the companies for which they work) have lost a sale. I have also interviewed many companies after my clients presented to discover why we lost. In this article, I thought I would share the Top 10 Reasons Why Salespeople Blow It! |
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The Top Ten Assumptions that Can (and Do) Kill Sales Careers
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| In today's marketplace, where there is more access to information, more knowledge about pricing and competition, and more choices for your prospects, customers, and clients, salespeople need to make all the right moves...ALL THE TIME! Here at Sales Coach International, we are carrying around the banner that says "Assume Nothing." In order to illustrate the importance of this, I have detailed the top ten assumptions that salespeople can make that can kill their career.
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4 Questions to Listen to Others, Respect their Ideas and Settle a Client Conflict Quickly
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| Are you struggling to listen and respect ideas and opinions of others? If you find yourself having a difficult time settling a conflict, especially with a client you can go from frustration to free flowing in 4 simple steps. These work particularly great if you're stuck in a sticky or difficult coaching situation or looking to clear up any "weird stuff" with customers and clients that might be floating around in your email box, office or business. |
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