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Leadership Assessment #12 – Listen Deeply
There are hundreds of assessments for leaders. The content and quality of these assessments vary greatly. You can spend a lot of time and money taking surveys to tell you the quality of your leadership. There are a few leading indicators that can be used to give a pretty good picture of the overall quality of your leadership. These are not good for diagnosing problems or specifying corrective action, but they can tell you where you stand quickly. Here is one of my favorite measures. It is the ability to listen deeply.
Heed the Dalai Lama -- and Fortune Magazine
The Dalai Lama says: “One can be deceived by three types of laziness: the laziness of indolence, which is the wish to procrastinate; the laziness of inferiority, which is doubting your capabilities; and the laziness that is attached to negative actions, or putting great effort into non-virtue.” I really like this quote because it drives home an important point about personal responsibility and becoming an outstanding performer. The Dalai Lama doesn’t let us off the hook by saying, “I didn’t think I could do it.” Instead, he says that doubting our abilities is a form of laziness. That’s some tough love!

Conversation Skills for Success
Successful people are competent. Dynamic communication is an important key success competency. If you want to become a dynamic communicator, you have to become a good conversationalist, clear writer and effective presenter. To become a good conversationalist learn to listen well. Listening, like a lot of success advice, is just common sense. Show the other person you are engaged. Focus on understanding, not on rebutting points with which you don't agree. Don't get distracted by words that trigger your emotions. Ask clarification questions to ensure you understand what is being said. Repeat what you've heard.
How do you honor your feelings?
Why do you think it is important to know what you are feeling? Do you take notice of what your body is trying to tell you or do you bypass your emotions, allowing your head to rule the day? Do you think other people's feelings are more important than your own?

Establishing Trust – How to Build Relationships and Make Them Work For You
After all that has happened in this economic turmoil it is no wonder that we all have become a little cynical. Building trusting relationships becomes more difficult for everyone. What are three things you must do to establish good relationships when you are networking?
10 Ways to Differentiate Your Customer Service & Make Your Clients Actually Feel Valued
Provide high-quality customer service to ensure loyalty of your current customers and also capture the attention of your future customers.

Can You Hear Them Now
What happens when you get the overwhelming urge to act on an idea? Do you pay attention when the same scenario keeps presenting itself? Do you make leaps when all indications are pointed to the fact that it is the right time?

6-and-a-half rules for victory
Need your help. Here are 6.5 rules for victory in your selling routine- you get to complete the list!
What\'s Behind Your Walls?
This weekend I drove to my son's house and we decided to "remodel" my grandson's room for his upcoming "tween" birthday. He'll be 12. We worked for 15 hours straight pulling up carpet, tearing down paneling, plaster, lathe, and putting up insulation and sheetrock. We didn't finish but Jorden was excited to see the room will be quite a bit different. Thank goodness he has patience and vision. Do you? As I was driving home I thought about how many businesses need to do the same thing. They're working in a "stinky" environment that needs to be changed from the foundation up. Have you looked at your organizations' foundation lately? Are there people there that you've been thinking for years, needs to be removed from the building? Have you tolerated them because of their esthetic value? If so - in these tough economic times - maybe it's tim
Learning to Think Powerfully Like the Masters
Do you find yourself wondering why your life is what it is? How is it that some folks seem to get whatever they want, while you seem to be stuck in a rut? Have you been asking how to turn your life around?

What Did You Just Say
We all know the classic amusing explanation of why you should not assume, because it makes an "A* * of U and Me", but assumptions can be much more serious. An assumption can make way for hurt feelings, misconceptions, and resentments. When we make assumptions we completely de-emphasize another person's feelings for the sake of filling in the blanks that exist in our own minds.

Why You Absolutely Do Need PR To Succeed
Whether you want to launch a PR campaign for your company or not, you owe it to your business, so do it. If you’re going to spend time, money, blood, sweat and tears launching your service or your product, it makes no sense not to do everything you can to effectively market your company and reach your target market. If you’re running a small business, you don’t have the marketing arm of an Apple, or IBM or GM to do your promotional work for you. You’re either trying to handle your marketing in house, or you’ve brought on a PR firm or media relations consultant to handle your marketing for you. However you’re approaching it, you need to be truly media savvy to be effective and reach your customers, prospects and clients.
23 Tiny, Easy Tips to Use at Networking Events
People do business with people they know, like, and trust. People refer people they know, like, and trust. Think about what makes you know, like, and trust others. Then take that laser focused intent with you to every networking event you attend. You’ll have more fun, expand your influence and become more successful. What could be better?
The Power of Listening
Getting the other person to talk is one of the greatest keys to success there is. No matter what you do for a living. You get the other person to talk by being a listener. I spend 90% of my coaching sessions listening to my clients. Asking questions. Understanding. I spend 90% of the time I am selling, asking the questions and listening to the prospect. What about you?
The Top 10 Reasons Why Salespeople BLOW Sales!
This month, I find myself taking inventory of some of the things that I have learned throughout the year in my various projects and engagements with sales teams and business leaders. As many of you know, I do a lot of training on "Top 10" lists in my teleseminars and live events. In these, I often identify and explain the Top 10 things that Top Sales Professionals do in specific areas to constantly and consistently win business. In my observations over the past year I have seen many reasons why salespeople (and thus the companies for which they work) have lost a sale. I have also interviewed many companies after my clients presented to discover why we lost. In this article, I thought I would share the Top 10 Reasons Why Salespeople Blow It!
The Top Ten Assumptions that Can (and Do) Kill Sales Careers
In today's marketplace, where there is more access to information, more knowledge about pricing and competition, and more choices for your prospects, customers, and clients, salespeople need to make all the right moves...ALL THE TIME! Here at Sales Coach International, we are carrying around the banner that says "Assume Nothing." In order to illustrate the importance of this, I have detailed the top ten assumptions that salespeople can make that can kill their career.

4 Questions to Listen to Others, Respect their Ideas and Settle a Client Conflict Quickly
Are you struggling to listen and respect ideas and opinions of others? If you find yourself having a difficult time settling a conflict, especially with a client you can go from frustration to free flowing in 4 simple steps. These work particularly great if you're stuck in a sticky or difficult coaching situation or looking to clear up any "weird stuff" with customers and clients that might be floating around in your email box, office or business.

Other listen Related Articles

Listening Below the Surface of the Words
How well do you listen? Most people listen selectively. There is really nothing wrong with that. You can not listen to everything.

How To Use Strategic Listening to Grow Your Business, According To Your Strategic Thinking Business Coach
You have probably heard some variation of proverbs and quotes that indicate we should listen more than we talk. For example: Mark Twain said, “If we were meant to talk more than listen, we would have two mouths and one ear.” An old German proverb states, ”A man has two ears and one mouth so that he hears much and speaks little. And to follow-up on the listening more than talking, I want to add that we need to do much more than listen – we need to hear and understand. I have seen too many advertising and public relations campaigns touting the virtues of a company, organization and/or individual as a good listener. If you listen and do not hear, and if your hear and do not understand, you will not be very effective. Your Strategic Thinking Business Coach offers thoughts on strategic listening and its impact on growing business.

Even When It Is Quiet. . . We Should Listen
It is about midnight here and I am inspired! How well do you listen? I mean, REALLY listen? To yourself, your surroundings, others... Maybe you should try the test my son and I did tonight. It has given me some new insights I'll share now.
Success Isn’t a Mystery in any Economy
My first piece of advice on success today for anyone willing to listen is simply to turn off the news. Don’t listen to CNN. Turn off the Fox News network, NBC, CNBC and all the other networks that are sensationalizing everything that is happening in our economy on a minute to minute basis. I have made a conscious decision not to listen because a high percentage of what you see on television today is pure garbage designed simply to improve ratings. I refuse to listen to a constant diet of negativity. In fact, I refuse to even associate with negative people. I suggest that each and every one of us has an obligation to protect our attitude.
Are You Hearing What I’m Saying? – 10 Tips That Will Help You Improve Your Listening
Ernest Hemingway once said "When people talk, listen completely. Most people never listen." How true that is. How many times has someone asked you how you were, but doesn't take the time to listen to your response? They may cut you off, start talking about themselves, or walk away. If you're like most people, this behavior probably leaves a sour taste in your mouth. People want to be heard and listened to; they want to feel like someone cares. If you find that your listening skills are poor or need tweaking, this article provides tips on how to be a better listener.

Go E#$% yourself!
As a sales rep, you know better than anybody what your customers and prospects need to know. You've done your research. You know their issues, challenges and objectives. You know the value they could accrue by using your stuff. They just won't take the time to meet with you and listen! Well, maybe it's you that needs to listen up. Are they telling you to...

Is Your E-Rep Any Good?
As a sales rep, you know better than anybody what your customers and prospects need to know. You’ve done your research. You know their issues, challenges and objectives. You know the value they could accrue by using your stuff. They just won’t take the time to meet with you and listen! Well, maybe it’s you that needs to listen up. I think there’s a question that needs answering…

LEADERSHIP: ART & SKILL OF LISTENING
Leader always listen, listen and listen. They use the words for the action and delegation and execution.They are passionate listeners and direct the team to achieve the common goal.Active listening is a skill and it should be acquire by the leader. Leader has to understand his people and to understand the people , you must listen them.
The Most Important Button on Your Phone
Have you ever needed to ask directions? You know, you're traveling and trying to get to your hotel, or you're in a different part of the city looking for a restaurant and when you don't know the way, you stop and ask somebody, don't you? When you do and they start telling you, what do you do? You listen, don't you? The person who is speaking has the information you need to get where you need to go, and I'll bet you even listen actively.
Ever Wonder Why We Network Marketers Have Two Ears And One Mouth?
As network marketers, we should listen twice as much as we speak. Oftentimes we bombard our prospects with our endless chatter and fail to listen to their needs and wants.
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