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Assist Your Listener
Have you ever heard the saying that a great communicator is a great listener? That is true. The article below discusses how you can be a better speaker so that others do not have to struggle to be a great listener. It is a reminder to be aware at all times of your audience and your speaking style.

Increase Sales - Six Steps to Improve Selling Listening Skills
With practice and conscious resolve, a salesperson can acquire the mental agility to become a better listener by mastering these six "mental listening exercises": Vince Lombardi once said, "It's not practice makes perfect, its PERFECT practice makes perfect. The buyer will tell you what they want to buy, but you have to listen very carefully to find out.

Creating a Common Goal for any Conversation
First impressions often make the difference in getting the job or getting the sale. Similarly the first few seconds of an important conversation set the tone for how the rest of the conversation is going to proceed and very often has a significant impact on the outcome. Knowing the most effective way to begin important conversations, at home, in business or in a civic setting, is critical to your success. We believe there are three critical elements that must be present to be a truly effective opening statement – your confidence, an invitation to neutral and an acknowledgment of the listener as the decision-maker. Let’s take a closer look at each element.

Three Tips to Develop Impactful Leadership Skills
As a leader you must recognize your leadership impact on others. Leaders regardless of their position in life or business have an impact all those they touch. It is an asset that we all deliver.

3 Sales Approaches of Elite Salespeople
Great salespeople must be able to easily use all three approaches on their sales calls. Salespeople that struggle tend to have just one approach and it won't work all the time.

Getting my beauty sleep between emails
The ubiquity of email and our reliance on the web as an information source is well ingrained in our lives. We have little tolerance for slow servers and are easily frustrated when we can’t just hit ‘send’ with instant results. I recently had ample opportunity to sit and reflect on the speed of communication and how it’s changed so much in our lives. It was the change in rooms, however, that helped me change my point of view.

How to Check In On What You're Attracting
Techniques for shifting your thoughts throughout the day.

5 Quick Tips to Conquer that Fear of Public Speaking
Are you afraid to speak in public? Here are 5 quick tips that can help anyone get the courage and raise their professionalism by speaking confidently in groups of 5 to 50,000! These tips come from a proven and top rated professional speaker so she knows her stuff!

Top 10 Reasons Why You Need A Killer Elevator Speech
It is my firm belief that virtually every person in business for her- or himself needs a killer elevator speech. Yes, that means you, too. Wondering why a killer elevator speech is so important for you? See if you recognize yourself in any of these scenarios:

The Phone Tools & Tips Used by the Top Income Earners
Everyone uses the phone, but few use it effectively or even think it's important to learn. The first few seconds of any phone call are crucial. The moment you say "Hello," the listener on the other end of the phone forms a subconscious opinion. When you talk with your prospect face-to-face, he base's his opinion about you on such factors as facial expression, body language, hand motions and voice. On the phone, he can only rely on his ears.

The Art of Communicating
There are several basic skills that you need to acquire in order to improve your interpersonal communication skills. Effective communication is an essential part in our everyday lives. In this seminar you will be introduced to the basic interpersonal skills, which in turn will help you achieve more effective personal communication skills. The importance of each skill will be identified through a series of exercises that will be presented.

How to Tell a Joke is a Business Skill
If you want to discover the career element to success, learn how to organize a funny joke. Don't stop until you can automatically 1-2-3 put together a joke that draws a smile. It will make you money all your life.

The Power of Language
Developing Awareness and Power in how we use Language in the Art of Communication.

Hypnotic Influence with the Instruction Manual for the Mind
The world’s top sales superstars have a secret. What is it? It’s simple; their secret is that their communication is... hypnotic. For millenia thinkers, scholars and researchers have sought to uncover the keys to masterful persuasion and effortless influence, but it's only now that we have decoded the structure of persuasion. You can learn to sell hypnotically with the Instruction Manual for the Mind.

Person First Language
Frank Barron said, "Never take a person's dignity: it is worth everything to them, and nothing to you." (thinkexist.com) This can begin as early as how an individual is addressed. This article provides a reminder on adressing other individuals as people rather than labels. The article is designed for a facilitator to include in a staff meeting.

Is Your Elevator Pitch a Monologue or a Dialogue?
When most people think “elevator pitch”, they think of a paragraph that they can utter in about 15 seconds that tells people what they do. I’ve written previous articles on "how to craft a pitch" and "how to judge your pitch’s effectiveness". But what most people forget is the goal of the elevator pitch - to start a dialogue.

Three Ways to Start a Conversation and Finish with a Sale
Ditch your elevator pitch. Zap your infomercial. And whatever you do, keep your carefully worded, painstakingly developed, positioning statement to yourself.

How To Integrate Your Online Networking with In-Person Events for Best Results
Many entrepreneurs who network with other business professionals should consider an integrated approach to networking. For best results, make sure your online presence matches your in-person efforts.

Connect the dots. Use Your Web Site to Make Your Ads Work Harder.
Right now in Canada, almost 85% of the population uses the Internet and it’s safe to say this number will continue to expand. So why wouldn’t you use your web site to support the advertising you do in all other media? You do have a web site, right?

Business Introductions -- Foibles and Fixes
Some people’s business introductions are a joy to listen to; they clearly articulate who they are, what service or product they offer, and who they provide it for. Their message is compelling, entertaining, and memorable. And others, well, do none of these things. A great introduction is important to have right now, whether you’re in business for yourself or not. Jobs and clients are a little less abundant these days, so people have to work even harder to differentiate themselves and be heard above the din of competition. So here are some introduction foibles and fixes to help you make the positive impression you want, and inspire your listener(s) to listen some more!

The Most Important PR Secret
What most entrepreneurs and companies don't understand is that often the main job of the PR firm is to find the right story. It's often not the obvious story that works, because that's the same angle that the competition will be pitching. Without the right story and tone, you have a weak campaign, at best. Finding the right story, that's what it all comes down to.

Why All Companies Need a Story
Stories capture our attention quickly. They are more entertaining than straight facts and allow us to take a complicated topic and explain it in such a way that it is appealing to a listener. So why does a company need to tell a story? Simply put, it gives you control over what and how people talk about you, your products and services.

Top 5 Tips for Chasing Rainbows
Simply put, our discussion was around chasing rainbows. In other words, should you go after those exciting opportunities you are thinking about? Is it worth exerting all that time and energy on something that could very well turn out to evaporate before your eyes? Business experts and books galore, will warn you about relinquishing control to such temptations, and rightfully so. Countless businesses have folded from a lack of focus and from gambling on a big idea. Yet as entrepreneurs this is usually what drives us! We are always looking for that next "big thing" that can drive our business to exponential growth. Unfortunately in its pursuit, we can find ourselves ignoring our core business and watching not only our "big ideas" disappear into thin air, but our regular income as well.

Conversations for Effective Action
In your work, and in your life away from work, you participate in conversations. People speak, and people listen. And more is happening - promises are made, requests are made, invitations are issued, proposals for new projects are presented. Things happen in conversations. In fact, it is in conversations that people make things happen. Only four things can happen in a conversation. We call these Basic Linguistic Commitments. The four linguistic commitments for action are requests, promises, assertions and declarations, and they happen in conversation, and this is all that’s happening.

Creating a Talking Logo
Before any other marketing tools like advertising, direct mail, your website or referrals will have an impact on your business, you've got to uncover and communicate how your business is different from every other business that says they do what you do. You've got to get out of the commodity business. You've got to stake your claim on a simple idea or position in the mind of your prospective clients. In other words, you've got to create and bring to life a powerful personal marketing message.

Mirror, Mirror on the Wall?
Perception is a concept that can be related to every area in your life. It is important to remember that that way you think your being perceived and the way others are actually perceiving you might not always be in alignment.

Effective Workplace Communication
Communication is an extremely powerful tool for success which, when effectively engaged in, creates strong relationships, harmonious working conditions and allows us to share the best of ourselves with students and colleagues.

9 Vital Principles of Communication
Communication is an extremely powerful tool for success which, when effectively engaged in, creates strong relationships, harmonious working conditions and allows us to share the best of ourselves with others.

Increase sales through Story Telling
Are you a sales professional who is seeking new ways to increase sales? Have you considered the impact of story telling?

3 Keys to Increased Sales
You only have to get within ear shot to peg a salesperson, right? Man, they’re so wound up you wonder if a spring is going to pop and pieces and parts are going to fly everywhere. They talk too fast. They talk too much. They think they’re the only one who has anything important to say.

How Writing Radio Can Help You Become a Better Writer
Keep reading to discover three ways writing radio can help strengthen your writing style. (Oh, and these tips will also help you write better radio copy too.)

Rudeness in the Workplace
Contemporary business more resembles a paint ball exercise than a human service experience. Marketing ploys are spattered across the media in the hope of snagging our attention. However, we are in a global economy, and our social skills need remedial attention. Social skills have not been transferred to the last two generations as a group like technology has. For example, think about how many Gen X and Y’s know how to set a dining table or how to cut their meat. News flash: high-level careers have been sabotaged by just such “unnecessary” information. In the interest of “the bottom line” thinking that dominates American business, we’ve lost the most meaningful tool we have, the human connection. I’d enjoy hearing your thoughts on observations and episodes you’ve had on the topic. Thank you. PS—Put your napkin on your lap!

Opening Statements Are the Keys to Successful Calls
The opening statement is the most essential part of your call. The point you need to communicate in the first few seconds The purpose for your opening is twofold Stupid Questions Get Stupid Answers

Sales Big Picture - Top Salespeople Combine the Art and the Skill
One of the frequent complaints of salespeople is the delay of a prospect’s decision. You can be highly effective in sales attraction, and find a graveyard for your efforts because of lacking the art and skills of sales effectiveness. Top salespeople are always, regularly and even on their own dollar, increasing their sales effectiveness.

How To Keep & Empower Employees
Smart entrepeneurs have one thing in common: they realize that every night at closing time their best asset walks right out the door. Of course, we are talking about people.

Part Nine - Prospecting for More Sales
Part Nine of a Ten Part Series. In this series, we explore all the different avenues of prospecting necessary for a business to succeed. Think of your business as a a beautiful garden, and then consider all the things you need to do to keep that garden beautiful and growing, rather than dreary, dead or decaying. Need help with Prospecting? Feel free to get in touch with us via our website.

Become a Master in Listening
Did you know that the Chinese symbol for listening consists of 10 distinct elements? They combine meanings like “king, ear, eye, heart, sense and respect” into one symbol. What does that tell you? Obviously the entire culture of the Far East perceives listening as extremely valuable and is trained to get a lot of information beyond the spoken word: Context, emotion, cultural background or intentions. As a sharp contrast, our Western culture emphasizes verbal and written expression, powerful speaking, articles and books as part of individual development. This cultural underpinning is subconscious and might impact our readiness to listen effectively.

Strength In Being Human
An article of 1349 words focusing on sharing your story and your pain with another individual so you can connect more deeply with others and develop richer, more rewarding relationships.

10 Rules For Great Taglines
A tagline or a slogan is a phrase (for example, “Just Do It™”) intended to get “stuck” in prospects’ heads. The tagline should be short and memorable, like a great piece of haiku.

HOW TO SHINE WHEN YOU’RE ON THE SPOT (OR HOW TO AVOID CHOKING UNDER PRESSURE, PART II)
HOW TO SHINE WHEN YOU’RE ON THE SPOT (OR HOW TO AVOID CHOKING UNDER PRESSURE, PART II)

Business Development and Personal Success Tip - Be Yourself
How do you present yourself when meeting new people. Learn why being yourself is a powerful attractor to forming strong business and personal relationships

Story Telling Can Increase Sales
Are you a sales professional who is seeking new ways to increase sales? Have you considered the impact of story telling?

No Worries
Coach Rachelle Disbennett-Lee, PhD is a human potential expert who has supported thousands of people in becoming wealthier, healthier and happier by providing daily motivation, information and inspiration through her award winning e-zine, 365 Days of Coaching. For her free report, “How to create more Wealth, Health and Happiness by Tapping Into the Power of Daily Action” go to http://www.365daysofcoaching.com/daily_action.htm

Tips On Dealing With Delinquent Clients and Customers From Your Strategic Thinking Business Coach
Business owners know all too well that dealing with delinquent clients and customers is a necessary part of running his or her business. And many of those business owners are not proactive about pursuing those delinquent clients and customers. Your Strategic Thinking Business Coach strongly recommends that all business owners (especially small business owners) use strategic thinking to develop a plan to actively and aggressively pursue those delinquent accounts. Collecting overdue bills while maintaining good relationships with clients and customers requires very strategic people skills. Your Strategic Thinking Business Coach offers the following tips on how to deal with delinquent clients and customers.

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