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We Have Met the Enemy ...
There are other coffee chains. And damn fine independents. The coffee is good at Dunkin' Donuts ... and McDonald's for that matter. (My next door neighbor will go to the mat defending DD.) Still, Starbucks is sailing in pretty blue ocean to this day. So why is its stock in the tank, why did founder Howard Schultz decide last week to can the CEO and re-take the job himself?

Life Is Coming At You - Are You Ready?
The only constant is change, yet we get a strange sense of (false) security from handling only those issues right under our noses. Not a good idea.

Competition in Tough Times
How are small retailers supposed to compete against the big boys, especially in the current economic climate? Small retailers have several advantages, from obvious things like lower fixed costs, to intangible assets like customer service and name recognition. Refinining your position in every aspect of your business can make a huge difference to your bottom line, and how you support it.

Are Multiple Supply Chain Networks Important? (A PI Q and A) Track No. 2
The following is the second track from the still growing number of responses I have received from readers around the world regarding the question, “Are Multiple Supply Chain Networks Important?

Big Box Backlash - In Reverse
Why are ubiquitous "big box" retailers and service providers taking over the landscape and thriving. Because, at the very least, they pick up the phone when you call. One would think that "Mom & Pop" would provide great service...but sometimes they are asleep at the switchboard.

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