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Hail to the Chief - Strategies for Communicating with the C Level and Beyond
When you launch a new initiative with your team, do you use the same presentation you used when you talked to the management team? Don't! Different levels of the organization want and need different information. Giving the CEO all the details you need to pass along to your team won't get you invited back to the management table anytime soon.

Using Customer Service To Generate Incremental Revenue
In a recent strategy session, I had the opportunity to brainstorm ways to generate incremental revenue with the CEO of a small software company. We discussed how the customer service/client relationship may be well suited to creating new revenue streams. One idea that stood out was the perception your clients have towards sales vs. customer service.
10 Ways To Overcome Your Fear Of Selling
Some salespeople and many entrepreneurs lack self-confidence in certain aspects of professional selling. This article provides 10 ideas how you can overcome any fear of selling you may have.

Other management communication Related Articles

Lesson #5: Communicate Success
“My management style is based on the art of communication,” said Johnson. “For communication is an art, not a science. It is an emotion, not a statistic.”

Conflict Resolution Through Team Efforts
The importance of effective communication can never be undermined. In a work place, it is imperative to develop good communication skills to make the atmosphere congenial in the case of a conflict between team members. Effective conflict management can make the work environment pleasant and a more productive place.

How SKYPE has changed the way we communicate
Communication is the act of transmitting thoughts, opinions, ideas, and information (the message) from one person (the communicator) to another (the receiver). It is a process that requires a medium. Traditional communication medium Traditionally, business management communicated with employees through written memoranda. The boss would dictate or type the message, make copies of the memo and distribute the same to the employees. This day and age, however, a person reads, hears and sees so much that his mind is simply incapable of retaining every piece of information that it has received. Among the information that a human being receives, written messages have the least chance of being retained. This means that written memos can be very ineffective communication media.

The Art of Communication
"Effective communication needs to be built around this simple foundation and realisation: communication is a dialogue, not a monologue. In fact, communication is more concerned with a dual listening process." Dr. Heinz Goldmann
Barriers to Effective Communication in Change Management - But Do They Feel What You Are Saying?
The single biggest barrier to effective communication in a change management situation is quite simply the disconnection between the change leader and those who are or will be impacted by the change. Here are 5 proven barriers to effective workplace communication in change management.
E-Mail Tip #27 - Keep an Open Mind
If we prejudge the notes we read, it will reduce the effectiveness of communication. We need to approach all communication from a posture as neutral as possible. This is especially true with e-mail communication. This article gives some examples why this is the case.

THE NEW CONSUMER’S COURT : CREATIVE COMMUNICATION IN THE 21ST CENTURY :
For many companies, managing a communication crisis is to have good communication. However, we must not confuse crisis management and crisis communication. A crisis is not similarly managed like communication as the communication does not manage a business. However, communication is certainly the best way to deal with a crisis.

Communication Theory
Communication has been evolvong over the years. From the most primitive methods to where communication is today, the study of the changes throughout time have opened a discipline known as Communication Theory.

Strategic Planning - Business Executive Essentials - Part 6 of 12
The article series was prompted by the ongoing quest business executives endure trying to improve their company's performance by laying out a better business plan and strategy. Over the past five weeks, we have been exploring the critical components to good strategic planning. In last week’s article, we left off on the sub-topics of change management and communication. Change management and communication sub-strategies are far too often underestimated in terms of their importance and impact to strategy implementation. 

We continue the series this week with more discussion on those topics.

When The Leader Speaks...
When great leaders speak, things happen! People become engaged. Teams gel. Customers are served. Problems are solved and products are invented. Such is the power of a leader’s communication. So important is communication that it is difficult to find a leadership text that does not devote a significant portion of its pages to the topic. Unfortunately, most such works present communication as simply another important leadership competency up there with project management and strategic thinking. Communication is not a leadership competency; it is your leadership. Leadership and communication are synonymous; virtually all of one’s leadership is manifest through communication. As James C. Humes wrote: “Every time you speak, you are auditioning for leadership.”

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