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When 60 Minutes Calls - How to handle the media during a customer service crisis
There are times when being a manager can make you a media target. The larger your organization, the greater the odds of something embarrassing happening that ends up for the world to see on YouTube. Over and over. It could be a spill that causes environmental damage, a defective product that needs recalling, or an employee videotaped sleeping-on-the-job. If you are that manager being asked by a reporter to comment, here are a few tips to ensure that your company’s brand and your personal reputation withstand the barrage.
How to deal with different types of media interviews
Each medium – radio, TV and print – have specific requirements you should understand before the interview.
The Art of Letting Bad Things Happen
Long time no see! I just landed back in CA from a long overdue mini-retirement through London, Scotland, Sardinia, Slovak Republic, Austria, Amsterdam, and Japan.
Surviving Your First, Your Worst Media Interview
The beloved/dreaded interview...recently annointed and veteran executives are well prepared to give an outstanding interview. Just ask them. Then they wonder why their brilliance wasn't properly captured. Trust us just because you can talk and write doesn't mean you're ready for an interview in today's changing business/consumer environment. Some interviews will be face to face but increasingly they will be conducted over the iNet. Be honest. Be open. Be clear. Be concise. It can be a rewarding experience if you're prepared.

Tiger Woods’ Unconventional Crisis Management Deserves An A Grade.
In managing a crisis, conventional wisdom commands to talk to the media as quickly as possible, tell what you know, tell it all and promise more as soon as more information is known. As Tiger Woods copes with what he calls his "personal failings," his one car accident on November 27, 2009 at his estate, some have suggested he employs the conventional wisdom of crisis management. See Magic Johnson on Larry King, December 4, 2009. Tiger Woods has so far resisted, choosing instead to employ an unconventional approach for which, in my opinion, he deserves an A in crisis management.

A Major Media Hit And Not Even One Phone Call
To be effective in this field you have to look at the big picture. Your short-term goals may not be met by a particular article or TV spot, but it affords you new, powerful ammunition to reach your long-term goals.

Exactly What the Heck is POWER?
I’ve been doing a lot of media interviews over the past few weeks and one question keeps coming up: What, exactly, is Power? Power is one of those words people use quite a bit without having a clear, functional definition...
A Series of Strategic PR Tips and Prescriptions, Part 3 From The PR Doctor
How healthy are your public relations efforts and your media relations? Do you have a prescribed plan to achieve healthy publicity for your organization year in and year out? Do you have preventative measures and cures for unhealthy media relations and media coverage for your organization? Do you complain that your organization never gets the media coverage you feel you deserve? Well, if you do not have a healthy relation with the media and you are faced with some real public relations challenges, “The PR Doctor” has a series of strategic PR tips and prescriptions to help. This article is the second in a three part series of a prescription to present those strategic PR tips. Here are the third and final 10 strategic PR tips in the 3-part series.

Other media interviews Related Articles

How to Prevent Foot In Mouth Disease When Dealing With The Media A Prescription From The PR Doctor
Do you feel ill or uncomfortable when dealing with the media? Do you have the habit of "sticking your foot in your mouth" during media interviews? Do you wish to hide or be excused whenever the media contacts you? Well, the PR Doctor has a simple prescription for you in the form of what to do and what not to do when dealing with the media. The prescription has been developed through many years of dealing with the local, regional, national & international media and some sage advice from many friends in the media over more than 35 years.
“A Positive Look at Media Interviews and A Prescription for Successful Media Interviews”
As you read the headline, I can almost hear some of you asking, “How can there be anything positive about media interviews? I would rather go for a painful visit to my dentist than participate in a media interview.” Well, I want to tell you that in more than 35 years of media interviews in my professional career, I remain positive about media interviews and will share some thoughts with you. And just in case you might believe that all those media interviews were fun & friendly, I can assure you they were not. So you are wondering how to look at media interviews in a positive light and view them as an opportunity to tell your story. Here is my prescription for you.

Ten Survival Strategy Tips For Hostile or Sensitive Interviews From Your Strategic Thinking Business Coach
Have you ever been interviewed by the media in a hostile or sensitive situation? Did you feel prepared to handle that interview? Do you ever notice or even pay attention to how many times people are embarrassed or made to look foolish or ignorant during tough interviews? Do you realize the positive impacts that can result from a superb performance in those hostile interviews? Well, if you have noticed and do realize the potential benefits of strong interview performance, what have you done about it? If you want to increase your preparedness when being interviewed on very sensitive subjects, then you might be open to some advice to help you in your future experiences. Your strategic thinking business coach offers the following ten (10) survival strategy tips on handling sensitive and hostile interviews.
Talking To The Media Is Like No Other Conversation You Will Ever Have
Talking to the media is like no other conversation you will ever have, it requires your full concentration and all the skills you can muster. The skills needed to generate sales from interviews are best obtained through media coaching or media training. Tips and advice are provided by a former FOX News producer,a Fortune 500 Executive media trainer and book publicist.
Media survival tactics in an economic downturn
When trouble strikes and your business is hurting, it is tempting to retreat from the public eye and refuse all media interviews. But sometimes there are good reasons to speak out.

8 Reasons You Are Not Getting a Job Offer
Are you really too old, too young, overqualified or lacking the right education? Is the deck really stacked against you? Not likely!! Chances are you only need to improve the way you present yourself. Recently, a lady approached me after one of our seminar presentations on Career Management. She had been through 63 job interviews and wanted me to look at her resume to see what was preventing her from getting job offers. Hearing that she had 63 interviews let me know I did not need to look at her resume at all; it was doing an excellent job, getting interviews is the only purpose of a resume. So her problem was not in the resume, but something in her personal presentation.

How to be Interviewed by the Press
Do you want to see your company featured in the national, local and/or trade press? Wouldn't it be wonderful to have your services and spotlighted in the media. An essential part of getting good press coverage is talking to the media and doing effective press interviews and briefings. Here are some great tips to make your press/media interactions more effective and much more rewarding. The trade press and magazines that cover your industry and product segment want to make you sound good. Here is how you can make their job a lot easier.
Nailing A TV Interview
Print interviews are usually the easiest in terms of how you look and carry yourself. Those interviews are generally done over the phone. You could be in bed in your pajamas for all the interviewer knows. The same is often the case with radio. If you’re calling into the show, the interviewer has no idea what you look like, what you’re wearing, and if you’re in your living room or by the pool. Another upside of those types of interviews is that you can write out cheat sheets that you can refer to. But TV is a whole different animal. The following is your TV media appearance drill.
Preparing for A Media Interview
Don’t launch your public relations outreach until you’ve had some media training and have prepared yourself to handle media interviews. If you’re going to go through the work of launching a PR campaign, you owe it to yourself and your business to be prepared to fully maximize your media opportunities. Whether it’s a TV, print, or radio interview, don’t assume you can just wing it and hit a media home-run. With that in mind, the following are some interview tips to review before.
Behavioral Tips and Interview Questions
Today, most employers are using behavioral interviews instead of the traditional personal interviews for selecting the candidates. Behavioral interviews are the interviews where the candidate is given any situation and interviewer will ask the candidate about his reaction if he were in that particular situation. That means, the behavior of the candidate is reviewed in such interviews.
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