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Ya Gotta Have a Plan
EVERY business must know who their best customers are. EVERY business must have a marketing plan, a budget, and an R&D team. EVERY business needs a business plan that is current and reviewed often.

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Adversity Builds Character (But I Prefer the View from the Top)
My greatest respect is for people who have experienced adversity and then come back. I was one of those people, in the early nineties. I went through a tough period and learned a lot about myself, and then came back bigger and better and stronger. It wasn't unlike what happened to Frank Sinatra in the early fifties. Like me, he lost focus. He took his eye off the ball and he made some bad decisions. (Also like me, it was the fairer sex that had a little something to do with his troubles, but that's another story for another time.)
Balanced Scorecard: Measuring the Important Stuff
The Balanced Scorecard was devised by Robert Kaplan and David Norton in the early nineties. It began with the premise that an exclusive reliance on the financial indicators such as profit and loss was causing the managers and owners of businesses to do the wrong things. Subsequently it was seen as a tool to measure the success of implementing strategies or implementing good ideas. The financial indicators are great at telling us how a business has performed in the past what the Balanced Scorecard does is supplement this with measures that indicate how the business will perform in the future.
A TIME FOR LEADERSHIP, A SURVIVAL GUIDE FOR THE 21st CENTURY
Unfortunately, most businesses leaders are preparing for the years ahead in the same way they prepared for the eighties and nineties, and these formerly successful strategies are destined to fail. In these difficult economic times, new approaches are required to succeed and prosper. Now more than ever, what it is going to take to survive is leadership.

Leadership Insight: The Balanced Leader
Workaholics need not apply. Throughout the late seventies, the Charlie Sheen Wall Street eighties, and even through a good part of the nineties, work ethic was defined as living at work, living work and committing every waking moment to work. To be a boss, you had to commit your life to the organization and outwork your peers and potential competitors for promotion.

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