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"The New Deal"
If you aren't reading or tracking Keith McCullough of ResearchEdge's musings, you really should be. He is thoughtful, flexible, and practically-minded, all valuable traits in deranged times like these. Here is part of today's missive:
You Call it Sales I Call it Service Lets Call the Whole Thing Off
The author dispells the notion that sales and service are separate functions, making the case that good service is all about growing the customer-company relationship by recognizing needs and meeting them. And in most instances, "growing" is a euphemism for "spending more," so selling really does become a service to the customer.

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"The New Deal"
If you aren't reading or tracking Keith McCullough of ResearchEdge's musings, you really should be. He is thoughtful, flexible, and practically-minded, all valuable traits in deranged times like these. Here is part of today's missive:
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