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Practicing Assertiveness
Very early Sunday morning I was waiting in line at Montreal’s airport. Despite the early hour, the airport was crowded and the lines at each of the security points were the longest I had ever seen them. People were patiently waiting; however there was an older gentleman who became quite distressed as he realized he would miss his flight due to the slow movement of the line. He attracted the attention of one of the officials, however they merely shrugged unhelpfully. Then two European men in their mid 30’s went to the aid of the older man, they asked all the people in the queue ahead of him would they mind if he jumped ahead of them to catch his flight. Of course no one minded and the man went quickly through security.
Keep Customers Coming Back
Keeping customers satisfied and coming back for more is not rocket science, just common sense. Read these steps useful in customer retention.
Follow your passion and be the best in the world
Follow your passion. This is not a place to get rich quick and a lot of entrepreneurs go in thinking what’s the quickest path between me and a cash-out? Do what you’re passionate about. If you’re passionate about it and you do it right, the money will come but there are a lot easier ways to earn a pay check than to start a business.

Unleashing Performance: NLP and Neuro-Semantics for Accelerated Achievement
What stops us from performing at the leve we want to? What keeps us repeating the same mistakes again and again, unable to move forward? The answer isn't out there.... It's in here.

Sticky Problems: Simplifying Complexity
How come we tend to struggle with the same problems year after year? What stops us from changing and moving forward?
Problem Solving with the Hierarchy of the Mind
Most people struggle with the same problems month after month. Change is hard. But there is a secret to effective change.

Your Personal Philosophy: Belief Systems and The Acquisition of Knowledge
Our lives are a function of our persona philosophy - our hidden belief systems that we use to navigate the world. Behind every problem and all superior performance is a personal philosophy.

The Failure of Education
Was there something missing from our education? Were we really prepared for life?

Other montreal Related Articles

7 steps To a Great Interview
Stan Tucker brought his client into my Montreal office to learn about a new tax-saving concept. After the meeting, Stan returned to my office and said “You impressed him. He called you a brilliant conversationalist.”

Leverage The Key That Unlocks The Door to Growing Your Business
George Beshara of Montreal developed a series of modular training programs to help people manage their lives better. They are excellent programs, and everyone who has been exposed to them agrees, but there is a problem. He only knows a relatively small number of suitable prospects. Should he go directly to the end user or should he go through a group of people who are already connected to the people who need his training programs?
This President Is On Track To Double Sales
How often do business owners express frustration about an area of their business that appears to be blocking accomplishment of a key goal? Mr. Mario Lapointe, president of SMT-ASSY, a Montreal firm that services the electronic industry felt just that way, although he was very positive about the long-term prospects for his business even considering the increased competition from Asia. Mr. Lapointe decided to work with me to take his business to the next level, which in his words was to double sales within 12 to 24 months.

Practicing Assertiveness
Very early Sunday morning I was waiting in line at Montreal’s airport. Despite the early hour, the airport was crowded and the lines at each of the security points were the longest I had ever seen them. People were patiently waiting; however there was an older gentleman who became quite distressed as he realized he would miss his flight due to the slow movement of the line. He attracted the attention of one of the officials, however they merely shrugged unhelpfully. Then two European men in their mid 30’s went to the aid of the older man, they asked all the people in the queue ahead of him would they mind if he jumped ahead of them to catch his flight. Of course no one minded and the man went quickly through security.
On the Lighter Side
What a tough year. I am sure most of you are glad it is over. The recession has had an impact on every one of us. But, now is the time to look back and be grateful; grateful for who you are and who you want to become. December, unlike years of the past was very busy for me. This is only because in prior years I always took the month of December off. This year due to the tough economy that just didn't seem like a good option. So, I spent time in Cleveland, Dallas, Tampa and Montreal. I froze in Cleveland & Montreal, didn't take a coat to Dallas and should have and I went to Tampa during Florida's coldest temperatures in years. Over the holidays Tracy and I visited friends in South Carolina and got to see a calf born on a cattle ranch and took our dog to the ocean. (It was way to cold to even consider swimming.)

Teaching Old Skiers New Tricks
We recently went on our final ski trip of the season to Maine and thought it would be a great idea to brush up on our skills by taking a couple of lessons. Our instructor turned out to be a twenty-something guy who talked a lot and knew his skiing inside and out. Our little group of students included two middle aged ladies from Montreal, a young couple from Boston, and a 73 year old man from Germany, who had skied all his life, but was trying out new parabolic skis for the first time.

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