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mutual improvement Tagged Articles



Lesson #2: Build Strategic Partnerships
“Be civil to all, sociable to many, familiar with few, friend to one, enemy to none,” said Franklin.

Other mutual improvement Related Articles

Change Management
In order for a company to be a success, change is necessary. Without change, of course, companies cannot better themselves, provide more opportunities and prosper. Change, of course, can be negative, but improvement requires change and improvement is what all companies should strive for. But what about the transition that comes with change?

The Service Factor during Economic Turbulence
Improving and maintaining good customer service is not an exciting endeavor. It involves detailed study and steadfast execution rather than temporary brilliance or inspiration. Therefore, customer service improvement is fundamentally an effort of continuous improvement. You must develop a basic competency in process improvement to attain and sustain high levels of customer service. This means that it is absolutely critical during tough economic times that you don’t make the mistake of cutting resources that support service excellence in your attempt to control operational costs.
MassMutual Insurance Company - Car Insurance Coverage
The original company in the Mass Mutual group was founded in 1851 as the Massachusetts Mutual Life Insurance company. In the last more than one hundred and fifty years, the company has expanded tremendously into a wide variety of financial products, including annuities, investments, term and whole life insurance, longer term care insurance, disability income insurance, retirement planning, and others. Many people may not be aware that Mass Mutual Insurance Company offers auto insurance. The following paragraphs discuss the pros and cons of having auto insurance coverage with this top one hundred ranked Fortune 500 company.

Continuous Improvement
Firstly, this article asks the question ... "Is Continuous Improvement possible?" With a slight caveat ,the answer is 'yes'. It then sets out how you can achieve continuous improvement - without adopting any of the commercial 'methodologies, without using expensive consultants. You will , of course, have to put in some effort ... mainly thought! But it is possible - for any busines.
Relationship = to relate with a significant other person lovingly everyday.
Look at it as a verb "to relate with a significant other person lovingly everyday" not a noun. It is a verb – continuous – you are in a relationship for as log as you are relating with this person. And if you are doing it so lovingly then you are in a goooood relationship! Whose responsibility is a relationship? 50-50? 80-20? In my opinion, each partner has to give 100% in order for a relationship to work. A real loving relationship is a partnership of mutual support and mutual pleasure and mutual respect.

When Lean Thinking Fails
Most of us are familiar with the term "Lean Thinking." The technique for making continuous improvement has been around for nearly 30 years, and it produces remarkable progress in any organization when it is applied correctly. There are numerous examples of how a well-engineered Kaizen event can yield a more than 50% improvement in productivity in a single week. My observation is that there are nearly as many failures of lean programs as successes. This article outlines some reasons why.
Wealth Planning: Offense vs. Defense
This area of wealth planning is by far the most misunderstood and ignored. The personal finance industry which is so completely dominated by its focus on mutual funds has distracted the masses by having them focus on mutual fund rates of returns, dollar cost averaging, and other topics that get us to continue to just blindly, month after month, throw more and more money into their funds. The mutual fund industry would have you believe that as long as you put money away each month and pick the “top rated” funds everything will be great.
Change Management Can Lead to Rigidity and Resistance to Change
Beware of formal organization improvement or "change management" (an oxymoron) plans. Like strategic plans, organization improvement or change management plans can reduce an organization's effectiveness. They can lead to rigidity, bureaucracy, and resistance to change. This sounds like an argument against planning. It's not. We have found that constant and ongoing personal, team, and organization improvement planning is vital. But too many "change management" and improvement plans are built on the same faulty premise as strategic planning - that there is a right path, which can be determined in advance and then implemented. We often hear managers declare that they have the right strategic or improvement plan, but the reason things aren't going according to plan is because of "execution problems." This is a deadly assumption.
Process Management Pathways and Pitfalls (Part Two)
Make sure all your process improvement activities are clearly and tightly linked to your strategic imperatives. Each effort should also have highly focused and specific improvement goals (that are an aggressive, major stretch) and measurements. Establish feedback and follow-up steps for each process management and improvement team.

Why Most Change Programs and Improvement Initiatives Fail
Many team and organization change and improvement efforts are lost or badly bewildered. Decades of studies have consistently shown that 50-70 percent are failing. There are as many reasons that improvement endeavors lose their way, as there are people, teams, and organizations trying to improve.
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