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Listening Beyond Words
Active listening is a powerful way of listening and responding to customers that improves mutual understanding. It is the foundation of effective communication and demonstrates real respect.

Accessing Your Charisma When Networking
Business owners often recognise the value of networking especially given that 83% of people do business with people they like and trust. Yet the challenge for high impact and effective networking is to ensure that you stand out from the crowd. The quickest way to do this is to release your natural flow of charisma so people are naturally compelled towards you.

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It's Never Too Late for A Happy Life
When Nancy overheard her 5 year old daughter Shelby being asked what she wants to be when she grew up she paused to listen to her daughters lengthy response. She knew the litany by heart. Shelby wanted to be a rock star, a firefighter, a doctor, a vet, and a writer when she grew up. When the asker responded that she couldnt possibly be all of those things, Nancy laughed.

Are You Prepared for Success?
Self-employed creative, professional people say that success means their docket is full and they're confident that the work will continue to come as long as they serve clients well and continue to spend some time on marketing. Unfortunately, most people look ahead to success without realizing the day will actually come. Consequently, they don't prepare and they get stalled by all the work required to move into the next phase of growth. Read more to find out what happened to "Ron" and Nancy, and about the 7 things you can do now to prepare for success.

Are You Selling Your L-Factor
This is my article from the new Summer eBook from Top Sales Experts International.Itfs 147 pages and includes articles from some of the foremost sales experts in the world. People like Dan Adams, Keith Rosen, Wendy Weiss , Nancy D. Solomon, Joanne Black, Jonthan Farrington, Paul McCord , Cindy King and Kelly Robertson to name but a few.

Just Say Yes
For the past ten years, I have had the privilege of speaking with thousands of elementary and middle school students. The media would tell us that the state of our youth is alarming. While I would be the first to agree that we have some unique challenges facing us, this generation of young people is very impressive. When I visit with them, I try to focus on the critical issues they are facing, including drugs, alcohol, destructive relationships, and negative peer pressure. These young people have been pounded with the message "Just Say No." That message was brought to the forefront by former First Lady Nancy Reagan.

Public Relations as the Heartbeat of Your Organization
Nancy Marshall explains how a public relations program shows the media and the public that your organization is live, well, and thriving. It is important to engage in public relations on an ongoing basis, not to just count on one 'hit' to successfully connect with the public.

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