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The Little BIG Things
On July 28, 2004, I made my first Blogpost at tompeters.com. The topic was then-Illinois State Senator Barack Obama's speech to the 2004 Democratic Convention in Boston.

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6 Year-Old Nets New Toy With "Money Warning"
As I weeded my way through the mall past the other shoppers, past the other toy stores, and through the doors of the illustrious Lego store, I began to think about how this sweet, innocent, 6 year old boy had played me like a pro.

Business Lessons Learned At The Mall
No offense to my mall merchant brothers and sisters, but a trip into the deepest jungle is more appealing to me than a trip to the mall. I get no joy out of trudging from store to store, attempting to communicate with salespeople from other planets, browsing discount racks of last season's dollar merchandise and peering into windows at mannequins that seem to be in some sort of inanimate pain (why can't they make a happy mannequin?).

Mall Cop - The Sales Example
Have you seen the movie Paul Blart Mall Cop yet? It's Home Alone meets Die Hard. It has a great analogy to sales - especially in this economic environment.

How to Use Twitter for Your Business
Heck, until recently I didn’t really understand the true power of Twitter so I figure this would be a good place to clear it all up. For the purpose of this article let’s take a quick look at the Internet landscape and compare it to something we can all relate to … The city you live in right now. Think about the parts of town where you go to find things to buy, whether it be a mall, a strip mall, or even the market where companies and individuals are all set up to sell their goods.

To Buy or Sell on Ebay for Profit:
You don't have to go to a mall to buy items since you can shop on the web. We can check out as many items as we want and compare prices in our own home, with the internet.Let' start with Ebay.

The Coffee Bean and Tea Leaf Franchise to open its fifth outlet in India
20 Jan 2010: Blue Foods leading coffee chain The Coffee Bean & Tea Leaf (CBTL) is all set to open its fifth outlet at Blue Heaven, Linking Road, Bandra West in Mumbai on January 21. According to the company's spokesperson, it is the third outlet of CBTL in Mumbai with the other two present in CR2 Mall, Nariman Point and Sobo Central mall,Tardeo in Mumbai.

Destination Maternity India Franchisee Announces Opening of Two More Maternity Shop-In-Shops in India
2nd February 2010: Destination Maternity Corporation (Nasdaq: DEST), the world's leading maternity apparel retailer, is excited to announce the opening of two more Motherhood Maternity® shop-in-shops in India. Motherhood's trendy, affordable maternity fashions are now available for the first time at the Center Square Mall in Vododara, India and the Gulmohar Park Mall in Ahmedabad, India. Motherhood Maternity shop-in-shops are found in Mom & Me® stores which are owned and operated by Mahindra Retail, part of the Mahindra Group, Destination Maternity's master franchisee in India. Mom & Me stores offer an extensive range of pre- and post-natal products including maternity wear, baby clothes, toys, wellness products, nursery furniture and more. Including these two new locations, there are now a total of nine Motherhood shop-in-shops

Is there a secret formula for business success?
On the long weekend I visited a regional mall in a suburb of San Diego. The mall was full of people but not as crowded like it used to be on previous long weekends. The first time I visited this mall was in the mid eighties when it had opened. Out of nostalgia I walked by the locations where I had designed stores when the mall had first opened. Unfortunately all of those businesses closed many years ago. Walking by numerous stores, many of them selling merchandise of similar categories I began to wonder how many of these businesses are going to be around ten years from now. A question popped into my mind. Why do some businesses succeed while the others fail?

Boots, High Heels, Tennies, or Sandals? Come Watch the People Zoo
When was the last time you went to the zoo? The shopping mall can be JUST as adventurous! As interesting as all the animals are, my daughter, when three, told me while we were sitting on a shopping mall bench "This is as fun as the animal zoo, Mama". People have been watching people since the beginning of time. Why would someone pierce their tongue and eyebrow and wear hiking boots in the middle of shopping? Why wear striped shorts with a plaid shirt with sandals and socks? Why can you hear that one person laughing way above the noise of the entire mall and find them in high heels and "lookin' good babe"? And then there's those who have their cozy sweat pants on and "tennies". Who are these people and what makes them tick? With all the 22 companies out there with personality profiles, I have found after 30 years of sales experience

Engagement, Customer Experience Drive Loyalty
Which stores do a great job of creating loyalty? How do engagement and experience play into that? These are questions I found myself asking as I went on a hastily planned shopping experience to the “local” upscale mall.

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