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Lesson #2: Dream Big
In his book “Pour Your Heart into it: How Starbucks Built a Company One Cup at a Time,” Schultz put forward this challenge to fellow business owners: “Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible.”

Lead On: Leading By Self Expression
There's nothing extraordinary about leaders. They simply know how to make it easy for others to work and interact together.

Roadsigns and Retention
Retaining the talent we work so hard to recruit and train is important and deserves attention. Good managers know this. Unfortunately, these same good managers often get so sidetracked putting out fires that so-called ‘maintenance’ activities get pushed to the bottom of the priority list. Read on for more...

Other near misses Related Articles

Howard Schultz Starbucks
Howard Schultz, Starbucks visionary, once said, “I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It’s seizing the day and accepting responsibility for your future. It’s seeing what other people don’t and pursuing that vision.”

Resolving Needs - What Your Employees Wish For!
Sometimes in business, the big stuff gets the all the attention it needs - whilst the small stuff misses out. Yet it is the small stuff that your people live with day in, day out. For them, the biggest issues they face are not 'Mission Statements', 'Visions' or 'Corporate Values' - sorry, they just aren't interested. So what is important to them? Here's how you find out...

GETTING THE STRAIGHT SCOOP
Win or lose, how diligent are you in placing a call to get feedback from your clients about why they did or didn’t choose you? There is so much to learn — whether to identify strengths you hadn’t even recognized as such that you can use to win future business, to know what appeals most to your client so you can be extra sure to deliver on that, or to correct misses and prevent them from happening to sink future deals.

Stress-Free Selling® - Eliminate Wonder
I don’t like hearing “I’m not interested” or even worse getting no returns to calls or emails after sending a proposal or making a presentation. I’m sure you don’t either. One of the biggest reasons this happens is… you didn’t find out how what you are presenting meets or misses their needs. The good news is, it’s easy to get there. Add this simple process to your tactics: Check In.

The Importance of Focus
Usually, it is difficult to reach a goal unless we aim for it. The importance of focus is mission critical in first, finding the target, second, adjusting the aim, and third going for it. All this usually happens in a mental mechanism that is outside our consciousness. To raise the potential for success in life, learning to focus helps to reduce clumsy tries and near misses. Effectiveness becomes predominant with the application of focus.

Making Leadership Stick
Personal and professional growth is not a sure thing process. In order to discover things about yourself or about how the business works, you must be allowed to “experiment”, and the leader who is always telling people what to do misses out on a very important part of the whole growth cycle. It’s been said that success is a poor teacher, and in the area of growth, if you are always winning, how can you know what real success tastes like if you haven’t tasted any sort of failure.

The Best Defense Is To Be Offensive?
I'm a little spooked by all the near misses the bad guys have had lately. I'm afraid all the practice they're getting will improve their game, and it only takes one ball in the basket to make a big mess in our world. Meanwhile, since our government doesn't have to worry about putting energy and resources into the folly of national security that has distracted so many previous administrations, they're free to focus all their efforts on printing money and "fundamentally transforming" our economy with a storm of socialism.

Why Managed Services is Often the Best Deal You\'ll Never Know You Got
To some business owners, a managed services agreement can seem like a scheme cooked up by IT firms to increase our monthly revenue. It's easy to see why they think that way: Who wants to pay for something that they don't even know if they're going to need? That viewpoint is common, but it also misses the point of the managed IT services agreement entirely. That's because the biggest benefits aren't to the IT company, but to the client.

Trust Measurement: How to Measure Smarter
Trust is an attribute, a value and a character trait that is very much on every leader's mind. We are seeing more and more programs which focus on building and maintaining trust. Leaders want to be sure that they are getting value for money and therefore look at measures which can report the ROI. Sometimes, though, this focus on immediate or even medium term ROI misses the deeper meaning behind these kinds of efforts. When you are changing attitudes and behaviours, you are working at a deep level of change. You have to look at different performance metrics which don't focus on quantitative results but can look at the deeper layers of change. Dr. Dean Spitzer is my performance guru and has written a useful guide on Transformational Performance Measurement

Metrics: Not Just a Year End Excercise
Organizations who whole-heartedly incorporate evaluating various metrics into their self-assessment plans often look at the end of the year as the time to do a careful look at their performance based on how they did in terms of the measures they set up a year ago. However, this routine can be one that misses many opportunities to discover performance information other than what was targeted when the measurement plan was initiated. A little bit of creativity and basic arithmetic can find insights in places where no one ever looked before. Richard Virgilio explains.

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