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networked world Tagged Articles
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Don’t take your frustrations out on your customers
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| Sales and Service roles are not for the faint hearted and can often take their toll on your good nature, your energy and your ability to deal effectively with frustrating issues, especially when you put in the effort to do the ‘right thing' by your customers and it is not appreciated, acknowledged or actioned.
At the end of a long day or week dealing with lots of people, pulling together various deals, solving problems and keeping your energy levels up and being on your best behaviour, you could be forgiven for being a bit ‘short' if things don't go according to plan and something falls short of your expectations.
To manage our frustrations, sales and service people can resort to all sorts of remedies. |
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Broken Promises & Bagging the Competition
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| Nothing irks customers more than sales people overstating their capabilities and making claims and promises they cannot keep or live up to. It's the fastest way to break trust and leave customers doubting you and your business. Making grand claims with little or no substance is foolish at best. In today's networked world, many people have access to information and can check pretty quickly whether what you claim is true or not.
So can you do what you claim you do? |
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Other networked world Related Articles
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Ten Ways to Avoid Burnout
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| Business Week ran an article entitled The Overworked Networked Family. In the article was a list of 7 tips to avoid burnout. I’ve modified their list a bit and added some of my own to make 10 tips. The focus of the article was how professionals and knowledge workers can use technology to balance work and family life.
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The IACCM Global Collaborative Platform: Delivering The Power For Change (IACCM Profile)
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| “The International Association for Contract and Commercial Management (IACCM) is a non-profit foundation recognized as the international authority on the role of contracting and Commitment Management in the global networked economy.
A leader in research and innovative learning techniques, IACCM works with corporations, public and academic bodies to provide thought-leadership and understanding of “best practice” contracting and relationship standards.
IACCM defines organizational models and skills to ensure integrity, trust and the collaborative trading relationships that are necessary to support the continued development of the global economy.”
From The IACCM web site
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It's not a recession
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| It’s a transition from the industrial economy to the networked economy. This transition started 10 years ago with the dotcom boom. Over the last 10 years we have seen many industries collapse under scrutiny of the digital spotlight. |
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Moving your employee time and attendance management online
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| It seems very likely that networked time and attendance solutions will take over as the business's new paradigm in the next three to five years. It's an attractive option for many companies, and it might just suit your needs as well. |
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Broken Promises & Bagging the Competition
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| Nothing irks customers more than sales people overstating their capabilities and making claims and promises they cannot keep or live up to. It's the fastest way to break trust and leave customers doubting you and your business. Making grand claims with little or no substance is foolish at best. In today's networked world, many people have access to information and can check pretty quickly whether what you claim is true or not.
So can you do what you claim you do? |
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Locating Prospects
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| In the sea of information that is the internet and the ever growing networked communities we live in, you could essentially get a sales lead from anywhere. In principal this sound great. You always have someone to call on or prospect too.
However having too many choices can often lead to feelings of being overwhelmed by too much information. And when you have too much information this can lead to indecision and subsequently inaction. And inaction is the NUMBER 1 killer of any sales prospecting strategy. |
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MLM Opportunities – Taking Direct Sales to the Next Level
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| The collapse of the multi level marketing business can be attributed to a number of things, from the floundering United States economy to the reduced number of direct selling opportunities. In order to revive an MLM home based business, it is important to connect with clients as well as fellow networked salesmen and saleswomen. |
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It's All About Using the Proper Resources
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| If you're dealing with Peachtree or another of the ever-expanding software lineup now under the umbrella of The Sage Group (such as Peachtree, MAS 90 or MAS 200 accounting software, ACT!, Timeslips, etc.), you know that things are no longer simple. The software, while still based on the fundamental principles of accounting, project management, CRM and such, is almost infinitely more powerful, but it's also far more complex. Add to that that almost all computers are networked today, and your installation, integration, upgrade and training efforts aren't simple anymore at all. |
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The world we share
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| We live in three worlds; the world in here, the world out there, and the world we share. In here our views are just that, out there are other people’s views. In the world we share are the views we agree on. In any successful relationship the world we share is the critical one.
I trust that today and every day you will resolve to build more of the world we share and be less precious about the world in here or the world out there. |
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How to operate in 'I'm Okay' Mode
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| In the knowledge that your circumstances are never you, be aware that the world you see is not the world that is you. Open your heart to a readiness and a willingness to say ‘I can change my world’. |
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