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References
Local Entrepreneurship in Southeast Asia and Subsaharan Africa: Networks and Linkages to the Global Economy, By: Deborah Bräutigam, School of International Service, American University, Washington, DC

Other oil service industry Related Articles

“BUILDING UP OR SELECTIVELY DEMOLISHING AN IMAGE \"
Is your customer service building up a positive image for you as a builder or is it selectively demolishing your image? Do you simply talk about good customer service or do you provide and promote a daily customer service commitment? And is customer service really important to individual builders and the entire building industry? The answers are crucial to you specifically as a builder and to the building industry, in general.

GENERATING LEADS, BRAND, RELATIONSHIPS, AND TRUST AT THE SAME TIME
By Mike Schultz Relationships. Trust. Delivery of superb value. These are core ingredients of a successful service firm. Talk to 100 service firm marketers and leaders, and they'll all tell you (and most of them believe it, even if they're wrong) that their firm is in the top of their industry in each of these categories. Why, then, do service firms typically do such a poor job of bringing relationships, trust, and value into their marketing mixes?

The Auto Industry Attracts a Wide Range of Prospective Business Owners
Despite a period of economic tumult, certain sectors remain unscathed. The automotive aftermarket and service industry is proving to be one area that withstands economic fluctuations. In fact, with drivers keeping their vehicles longer, the automotive service industry is thriving. Aspiring business owners, from all walks of life, have taken note and are increasingly choosing to own auto-related franchise concepts. Automotive franchises offer prospective franchisees the opportunity to become part of an enduring industry, and previous automotive experience often isn’t necessary to qualify.

Product You: The Person as the Product
It’s common wisdom that if you have a service business, YOU are the product. So, when marketing gurus bother to look at the service industry, they advise you to promote YOU, the product. In my opinion, that advice is misleading at best and destructive at worst.
7 Strategies for Building Online Relationships with Industry VIPs
One of the most difficult aspects of being an independent service professional is being seen as credible and as a viable expert in your industry. Until recently, that process often took years. However, with the advent of Internet marketing, that time process has been greatly accelerated. You can now become a person of influence in your industry and become known to other industry VIPs in a matter of months, rather than years. Here are 7 strategies that will help you build successful relationships with your industry VIPs:
How to Develop Your Service Business
Most of us don’t go through a single week without buying some type of service product. The increased prevalence of service industries over the last two decades has made this the fastest expanding sector of the economy. The service sector, as defined here, includes the major industry groupings of trade, finance, insurance, communications, public utilities, transportation, and government, as well as business and personal services. And it accounts for almost three-fourths of the Nation's employment.
Common Answering Service Terms
If you are new to the telephone answering service industry, you will need to understand some common answering service terms to be able to navigate through the service providers.

Answering Service Customer Service Agents
In the answering service industry, the operators are also customer service agents.

How to Hire Customer Service Stars
What are some tips to ensure I’ll hire the best customer service people?” That was the question the golf course owner asked me when she was about to begin hiring for another season. I don’t profess to be an expert in running a golf course, but when I speak at conferences about customer service, I’ll occasionally also facilitate an exchange of best practices among industry leaders. Here’s a compilation of their top tips, which apply to any industry on how to hire customer service stars.
Five Attributes that Lead to Exceptional Customer Service
As a business owner, I have developed a keen sense of the attributes of people who are highly motivated as well as those qualities that lead to counter productive behavior. Regardless of the industry, customer service is key to the success of your business. Unfortunately, there are many examples of people whose poor customer service has been memorable: people who have left us on hold and forgotten about us, waitresses who never return to our table, the customer service person who leaves us on the phone for several minutes. We all have experienced poor customer service at some level. This article illustrates how Five Attributes Can Lead to Exceptional Customer Service. I refer to them as the PAULA(sm) Customer Service Success Program.

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