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operations staff Tagged Articles



Why the Classroom is Still King & Other Training Myths
Arupa Tesolin takes a look at how training is evolving and how formal training, while still very relevent is being supplemented by informal peer training.

Other operations staff Related Articles

A participatory learning system for microfinance
A key objective for impact assessment of microfinance programmes is 'internal learning' by field staff and programme managers about what is working, what is not working and why, in order to improve programme operations.

Stellar Supervision Enhances Company Productivity
Looking for a framework to use to provide stellar supervision for each of your staff members? Proactive, collaborative supervision is a key to enhancing each staff member's competencies, commitment and optimum personal productivity. It enhances staff loyalty and reduces turnover because staff members feel their career success is a top priority of their leader. Read on to discover the things you can do to help your staff members excel.
Project Management for Internet Marketing: What Is A Project?
Creating a new web site is a project; managing that site once it's up and running is operations. Seems clear enough, right? Those of us who live in the real world know that very often it's hard to tell when the project stops and operations begins.
What Are You Like at Growing People?
Too many managers are still using 20th century traditions for 21st century staff development. The result? Rapid staff turnover, excessive absenteeism and staff conflicts. We need new ways to look at old problems. People are a part of nature, so what can we learn from growing plants?
Coaching Careless Staff
Managing careless staff can be very frustrating for both the manager and the team particularly if the staff member appears not to care about how their performance is affecting others. Here is how you can use a coaching approach to get staff to focus on fixing the problem themselves.
A Smooth (Business) Operation
Every business has its operations, whether they are highly organized, in disarray, or somewhere in between. Your business operations are HOW you design, produce, deliver, support, and maintain the products and services your business offers. The purpose of having business operations is to document, manage, and improve repeatable processes and systems that make your business sustainable, efficient, and profitable.

Coaching Passive/Aggressive staff
If you have staff on your team who aren't responding to you it may be because they are getting some benefit from it. These staff are often called Passive Aggressive staff. They may seem quiet perhaps sullen but they can be quite manipulative and quietly aggressive in getting their own way. Here's how a coach might handle them.

How do I lead and manage a virtual or remote sales team?
More and more organisations are adopting virtual teaming and remote working. They are doing this to achieve wider reach and tighter integration, reduce their carbon footprint, decentralise operations and allow their staff to benefit from less travel and more home working. This type of work environment has been around in sales teams for a long time, and with the advent of technology, a sales person may not even have to come into the ‘office’ for weeks.
The Significance of Your Company Culture
Company culture is the spirit, attitude and character of its people put together. Although products or services are the backbone of business, the working culture of staff and its management matter. A happy staff is a productive staff.
Lining Up The Pillars Of Your Strategy: Syncing Strategy With Operations
Is your organization’s strategy embodied in your business operations? How confident are you, as the champion of your strategy, that it is on track within the layers of your business operations? Strategy alignment is the synchronization of strategic goals with operations and execution tactics. Strategy “misalignment” occurs when operational initiatives are not in sync with the defined strategic goals of the organization. Most organizations inherently suffer from some amount of immaturity and unsophistication in their planning process, and this directly leads the the misalignment issue you want to avoid.
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