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Start-up Financing & Equity: What is Dilution?
Equity dilution reapportions a stockholder’s percentage of equity (stock) in a company. Here’s a scenario to demonstrate how equity dilution works.

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How to Become an Outstanding Performer
This article is about outstanding performance. All outstanding performers have at least three things in common: 1. Outstanding performers set and achieve goals. 2. Outstanding performers are organized. 3. Outstanding performers are detail oriented and execute well.

Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation
Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits: * Increased customer satisfaction * Increased revenues * Increased repeat and referral customer traffic * Less employee turnover * Increased profits So how do we support and motivate our customer service team to give outstanding customer service? The following are six secrets to motivate your customer service team to give exceptional customer service to your customers.
Career Success and Problem Solving
Outstanding performance is very important to career and life success. It's at the heart of the five success elements. No one can be successful without being a highly competent, outstanding performer. The incompetents and poor performers get identified and asked to leave or are placed in marginal positions pretty quickly. You have to identify the problems and obstacles to becoming an outstanding performer that you face before you can take action and deal with them. Don't call your problems "opportunities" or your obstacles "challenges". Call them what they are, and then get on with fixing your problems and overcoming your obstacles.
Successful People Never Stop Learning
Successful people are outstanding performers. Outstanding performers remain outstanding performers by becoming lifelong learners. They continually expand their knowledge in order to get out in front of the pack and stay there. Begin your lifelong learning journey by focusing on your strengths and working to improve them every day. Building on your strengths is easier that overcoming your weaknesses. When you build on your strengths you can make incremental improvements. However, if you have a glaring gap in your skills, address it now. Don't wait to take necessary quantum leaps.

High Goals, Outstanding Performance and Success
Successful people are outstanding performers. Outstanding performers are goal oriented. They set high goals, and do whatever it takes to achieve them. Then they set higher goals and do what they must to achieve them. They do this day after day, week after week, month after month, year after year. If you want to become an outstanding performer, you need to constantly challenge yourself by setting high goals. Aim high, and you'll be surprised at what you can accomplish.
Successful People Make No Little Plans
Successful people are outstanding performers. Outstanding performers become outstanding performers by setting and achieving high -- no, big hairy audacious goals. Outstanding performers put in the time and effort, the blood sweat and tears necessary to turn their goals into reality. They don't settle for good, because they know that good is the enemy of great. They choose to be great. They make no little plans. They make big plans that stir their blood.
How to Communicate Like a Good Manager
This article shares valuable tips on effective people management using the 3Vs of communication: verbal, vocal and visual. It also shares some tips for those leaders and managers who use English as a second language.

How to structure your business to protect your intellectual property
It was only after Dean signed one half of the shares over to his General Manager that he realised what he had done. The intention when he sold those shares was to give away half of his Auckland business. However, what Dean had inadvertently done was give away half of his dreams and aspirations for the brand which he had spent five years building up from scratch. A simple step taken before the share sale could have avoided this problem, but Dean was now looking at buying back the shares from someone who didn’t want to sell.

How well do you know your product/service?
So how prepared are you? How well do you know your product or service? How much do you practice? Seem like elementary questions – right? I mean outstanding athletes practice. Outstanding actors practice. And trust me on this one, so do outstanding sales people. This should be a “no brainer”, yet is it? Three things for you to take with you today. We are all sales people. There are things each of us has to sell. So learn the process.
DIVERSIFICATION - HOW TO GET THE BENEFITS
Quite simply, it is about not putting all your eggs in one basket. There are many places to invest your money from low return, low risk investments such as cash and fixed interest investments to growth assets such as property and shares, both domestic shares and international.

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