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Honoring your promises are highly profitable
This article provides a demonstration of the impact of honoring one's spoken commitment. It is designed for a facilitator to use in a staff meeting.

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Are You a Rookie or a Pro?
In a recent study at Cornell University, it was found that people who are arrogant about what they know are incompetent. In other words incompetent people don’t know that they are incompetent. That also matches a study that found that average and mediocre sales people consider themselves outstanding or peak performers. How come on average, the top 25% of a sales force generates nearly 60% of a company’s actual sales increases?

Four Simple Prep Steps to Make Every Meeting a Win-Win
Here’s a great framework to prepare yourself for a meeting, courtesy of RMA Coach Cindy Cornell’s awesome master class.

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