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Honoring your promises are highly profitable
This article provides a demonstration of the impact of honoring one's spoken commitment. It is designed for a facilitator to use in a staff meeting.

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Who Inspires You To Be A Better Person
To me a hero is someone whom I admire, someone whom I aspire to be like. A woman named Mildred Norman, she was known as peace pilgrim. I read her story in Dan Millman’s book, Divine Interventions. Mildred was born in 1908 on a small chicken farm in New Jersey and she passed away over fifteen years ago. I'm inspired to be a better person by her remarkable story...
Laughter
Laughter is a great stress reducer. If you have never read Norman Cousins’ account of his experience of self-healing as described in Anatomy of an Illness, I encourage you to do so. When diagnosed with an incurable illness, he brought a movie projector into his hospital room and watched reel after reel of old classic comedy movies, laughing himself into hysterics. He found he could relieve his otherwise significant pain on a consistent basis through laughter. That practice, along with some other novel therapies, resulted in his healing. He left his prestigious journalistic career and taught on the faculty of a major medical school about the power of the mind and emotions in healing the body of disease.
How the Choices You Make Will Determine Your Sales Results
Norman Vincent Peale once wrote: Change Your Thoughts, Change Your World. Your choices come from those thoughts. In sales, have you ever consider the impact of those choices as to your sales results?

Laughter isn't just the best medicine - it's easy to take too!
In his book ‘Anatomy of an Illness’, Norman Cousins tells the story of how he ‘laughed his way out of a crippling disease’ that doctors believed to be irreversible. Cousins was an author, diplomat and editor of the literary magazine ‘The Saturday Review’. In 1964, he contracted ankylosing spondylitis – the connective tissue in his spine was disintegrating. He was told that there was no record of anyone ever beating the disease and that adrenal stress could have been the cause behind it.
The Brain That Changes Itself
Here’s a tip-read Norman Doidge’s book “The Brain That Changes Itself.” The author points out that an astonishing new science called neuro-plasticity is overthrowing the centuries-old notion that the human brain is immutable.
Is a climate of perpetual discounting limiting choice and eroding our quality of life?
Gerry Harvey, (Harvey Norman) was recently bemoaning the culture of discounting in our retail sector. He was saying that retailers had lost the plot and didn’t know how to sell real value anymore. He said they had fallen foul of a culture of constant discounting as the only way to attract customers, which was tantamount to business disaster and a degradation of the retail sector. I happen to agree with Gerry in this instance. He went further by saying that retailers were failing to find out what customers really wanted and what they really valued. He said retailers weren’t offering choice – a range of options of different value and therefore were not selling.

Rest is as important as Activity
It was 0630 pm and the sun had just set on the highway. I was driving back home from work on a busy day and was keeping the care at the speed limit of 100 kmph. The audio CD program ‘Power of positive thinking’ by Dr. Norman Vincent Peale was being lapped up. All seemed well, except for one fact – I was asleep at the wheel.

How Your Procurement Practices Affect Your Sales and Brand
Ethical selling and procurement (purchasing) is now in the spotlight. Harvey Norman’s recent publicity surrounding their supposed sourcing and use of Australian native old growth forest timbers in their Chinese made furniture has drawn light on retail procurement practices. Procurement is now fairly and squarely in the spotlight and choices surrounding sourcing and distribution activities can have a dramatic effect on a company’s brand, reputation and sales revenue.

Vision at Work
Strong leaders make people hopeful about the future. As editor and writer Norman Cousins reflects, "The capacity for hope is the most significant fact of life. It provides human beings with a sense of destination and the energy to get started." Hope is a key activator. When faced with major changes, leaders optimistically focus everyone's attention on the possibilities. They look for signs of progress and reinforce those to build forward momentum. A compelling vision of the team or organization's preferred future keeps people from obsessing over present-day obstacles or getting stuck in the past.
Don’t Allow the D’s in Your Life to Defeat You
Norman Vincent Peale, author of The Power of Positive Thinking is one of my all-time favourite persons. While preparing to write my usual Monday Rx blog post, I picked up the Miniature Edition of his book and it opened at the chapter “I Don’t Believe in Defeat”. What serendipity! That’s exactly what I was going to write about. For starters, here’s a quote from the chapter: “If you are thinking thoughts of defeat, I urge you to rid yourself of such thoughts, for as you think defeat you tend to get it. Adopt the “I don’t believe in defeat” attitude.”
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