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7 Ways to Follow Up Persistence without Being a Pest
Follow up on every lead without appearing too persistent. Be viewed as a professional and not a pest.
5 Tactics to Get More Website Inquiries Now (Sometimes Quick & Dirty is Good Enough)
We can’t all be usability specialists or Internet marketers, but there’s definitely some stuff that could be outsourced for relatively little money but earn potentially huge payoffs in terms of website conversion rates and getting more website inquiries to stay and connect. Let’s make those websites user-friendly.

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6 Strategies to Get More From Your Planner
Even with the influx of Blackberries, smart phones and Palm, many people still stick with their paper planners. There is something about writing on paper that makes them comfortable and pleased. If you love your paper too, check out these strategies to make the most of your planning tool.
Is Six Sigma Still Relevant in a Dynamically Changing World
The following is the overview of a just released white paper on Six Sigma, Lean and Integrated Enterprise Excellence with a corresponding link to download the paper itself (as the work was funded there is no charge to obtain the paper). I am certain that it will inspire a spirited debate - and that of course is beneficial to everyone.

How to Manage Your Email & Inbox – Lessons 46 – 50
If you are a Generation Y employee, you probably grew up with e-mail. On the other hand, if you are a Baby Boomer and e-mail is something that you have only started using the past decade or so, learning how to manage and interact with e-mail could be a struggle.
How to Manage Your Email & Inbox – Lessons 21-25
Are you looking for a way to better manage your e-mail? Would you like to feel more in control, rather than having your e-mail control you? That's why I have put together my new book called "The E-mail Manual". It is the book you should have received when you first started using e-mail.
E-Mail Tip #14 - Handling Over the Top People
Some e-mail exchanges go way overboard and spiral out of control. This paper contains a juicy example and the antidote to the problem.
10 Key Points: Writing E-mails That Sell
Do you want to sell through an e-mail solicitation? Here are 10 things you need to do when writing your e-mail to improve your sales results: 1. Focus on value. Make sure the e-mail offers a very clear benefit to the customer. 2. ...
The 6 D’s of E-mail Management
One of the big enemies of personal productivity today is e-mail. The constant flow of e-mail alerts during the day can destroy your concentration and cause you to flit from one project or crisis to the next. Learn how to get yourself out of this state of e-mail-induced ADD.
Getting Effective Results from Customer Service E-mails
Lots of e-mails are sent each day, but many people send e-mail without logically thinking them out. Have you ever sent someone an e-mail and left out important information? It's important when your are requesting help or to be contacted in a matter other than e-mail to structure your e-mail properly. Having answered hundreds of customer service e-mail I thought I provide a help list of things to avoid and things to include in order to receive the best service possible.
Implement Efficient Document Management Software to Get Organized in Your Home, Office and Storage
Many people would just like the paper in their life to go away but somehow it seems to keep coming. This is especially true in business. Some companies use document management systems to help keep track of all the paper. There are 5 main options when you are considering how to handle the paper in your world. You can toss it, stack it, alphabetize it, scan it or index it.
Email Marketing Made Easy #04 - Lead Generation
Traditional ways of lead generation is a costly endeavour. For example, if you were to use direct mail to scoop up prospects, you have to pay for the "3 P's" of direct mail...Printing, Paper and Postage and that's a bare minimum, because it doesn't account for the list you must either rent or buy, the labels you must peal and stick, and the time it takes to stuff it all into envelopes.

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