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Hints on managing an ageing multicultural workorce
Research has confirmed the commonly held belief that as people age their ability (and often their desire) to change is diminished and that their thoughts, habits, patterns of behaviour, ideas and perceptions become rigid and limited and that it becomes more difficult for them to change in response to events (‘plasticity’ of the brain is reduced).

The Secrets all Great Leaders in Business Possess
This article gives an insight into the mindset of a leader and what makes them successful and why they are in a league above their fellow colleagues. Success does not only depend on hard work but leaders consciously perform daily tasks and routines that are the core of to their development and success in their industry

EMOTIONAL INTELLIGENCE
Emotional Intelligence is the number one predictor of professional success and personal excellence! Only part of our success in life can be attributed to intelligence. Other qualities: trust, integrity, authenticity, creativity, honesty, presence and resilience, are at least as important. These 'other intelligences' are collectively described as Emotional Intelligence. Unlike intelligence, the good news is that EQ can be learned or developed; it's not something you are stuck with. We can develop in ways that can improve our relationships, our workplaces, our parenting, and our classrooms. We could turn society on its ear if we learned to recognize our emotions and control our reactions; if we combined our thinking with our feelings; if we learned to channel our flow of feelings into creative expression, an expression of love.

Know Your Pressure Profile
Dealing with demanding clients, complaining customers or difficult colleagues is often distracting and can leave you feeling drained and irritated. In this frame of mind, you are less productive and have less patience for the clients and people you work with. The key to dealing with difficult people, without becoming drained, is about understanding everyone's 'Pressure Profiles' and knowing how to make them work together.

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